{"id":23226,"date":"2025-08-07T04:33:31","date_gmt":"2025-08-07T04:33:31","guid":{"rendered":"https:\/\/www.globalresearch.co.kr\/insight\/?p=23226"},"modified":"2026-09-13T04:11:28","modified_gmt":"2026-09-12T19:11:28","slug":"conversational-ai-market-mam","status":"publish","type":"post","link":"https:\/\/www.globalresearch.co.kr\/insight\/conversational-ai-market-mam\/","title":{"rendered":"\uc138\uacc4\uc758 \ub300\ud654\ud615 AI \uc2dc\uc7a5 (~2030\ub144) : (AI \ucc57\ubd07, \uc74c\uc131 \ubd07, \uac00\uc0c1 \ube44\uc11c, Gen AI \uc5d0\uc774\uc804\ud2b8"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23227\" src=\"https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133129.png\" alt=\"\" width=\"950\" height=\"831\" srcset=\"https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133129.png 950w, https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133129-300x262.png 300w, https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133129-768x672.png 768w, https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133129-230x201.png 230w, https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133129-350x306.png 350w, https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133129-480x420.png 480w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>\ub300\ud654\ud615 AI \uc2dc\uc7a5\uc758 \ub9e4\ub825\uc801\uc778 \uae30\ud68c<\/h3>\n<h4><b>\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591<\/b><\/h4>\n<p>\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591 \uc9c0\uc5ed\uc758 \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc740 \uad11\ubc94\uc704\ud55c \uc778\ud130\ub137 \uc811\uadfc\uc131\uacfc \ub2e4\uc591\ud55c \uc0b0\uc5c5 \ubd84\uc57c\uc5d0\uc11c \uc790\ub3d9\ud654\ub41c \uace0\uac1d \uc9c0\uc6d0\uc5d0 \ub300\ud55c \uac15\ud55c \uc218\uc694\ub85c \uc778\ud574 \uae09\uc131\uc7a5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. AI \uae30\uc220\uc758 \ubc1c\uc804\uacfc \uc815\ubd80 \ucc28\uc6d0\uc758 \ub514\uc9c0\ud138 \uc9c0\uc6d0 \uc815\ucc45\ub3c4 \uc8fc\uc694 \uc131\uc7a5 \uc694\uc778\uc73c\ub85c \uc791\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \ud574\ub2f9 \uc9c0\uc5ed\uc740 \ub300\ud654\ud615 AI \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc758 \ud655\uc7a5 \uac70\uc810\uc73c\ub85c \ubd80\uc0c1\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc18c\ube44\uc790\ub4e4\uc758 24\uc2dc\uac04 \uc9c0\uc6d0\uc5d0 \ub300\ud55c \uae30\ub300\uac00 \ub192\uc544\uc9c0\uba74\uc11c \uae30\uc5c5\ub4e4\uc740 \uc9c0\uc18d\uc801\uc778 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc744 \uc704\ud574 \ub300\ud654\ud615 AI\ub97c \ub3c4\uc785\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc804 \uc138\uacc4 \uc2dc\uac04\ub300\uc5d0 \uac78\uccd0 \uc911\ub2e8 \uc5c6\ub294 \uace0\uac1d \ucc38\uc5ec\ub97c \ubcf4\uc7a5\ud558\uba70, \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\uace0 \ube0c\ub79c\ub4dc \ucda9\uc131\ub3c4\ub97c \uac15\ud654\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP) \uc54c\uace0\ub9ac\uc998\uc758 \uac1c\uc120\uc740 \ub300\ud654\ud615 AI\uac00 \ubcf5\uc7a1\ud55c \uc9c8\ubb38\uacfc \uc5b8\uc5b4\ub97c \ub354 \uc815\ud655\ud558\uac8c \uc774\ud574\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uc5ec, \uc9c0\ub9ac\uc801 \uacbd\uacc4\ub97c \ub118\uc5b4 \uc801\uc6a9 \ubc94\uc704\ub97c \ud655\uc7a5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc804 \uc138\uacc4 \uae30\uc5c5\ub4e4\uc774 \ub514\uc9c0\ud138 \uc804\ud658\uc744 \uc218\uc6a9\ud568\uc5d0 \ub530\ub77c \ub300\ud654\ud615 AI\ub294 \ub354 \uc2a4\ub9c8\ud2b8\ud558\uace0 \ube60\ub978 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc758 \ud575\uc2ec \ucd09\uc9c4\uc81c\ub85c \ubd80\uc0c1\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uacfc \ub0b4\ubd80 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \ud604\ub300\ud654\ud568\uc73c\ub85c\uc368 \uc720\uc5f0\ud558\uace0 \uae30\uc220 \uc911\uc2ec\uc758 \uc6b4\uc601\uc73c\ub85c\uc758 \uc804\ud658\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<p>\uba54\uc2e0\uc800 \uc11c\ube44\uc2a4\uc5d0 AI \ucc57\ubd07\uc758 \ud1b5\ud569\uc774 \uc99d\uac00\ud558\uace0 AI \uae30\ubc18 \uace0\uac1d \uc11c\ube44\uc2a4\uc758 \ud65c\uc6a9\ub3c4\uac00 \ub192\uc544\uc9c0\uba74\uc11c \ub300\ud654\ud615 AI \uc2dc\uc7a5 \uc131\uc7a5\uc774 \uac00\uc18d\ud654\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>\uae00\ub85c\ubc8c \ub300\ud654\ud615 AI \uc2dc\uc7a5 \ub3d9\ud5a5<\/h3>\n<h4><b>\uc8fc\uc694 \uc694\uc778: \uc5b8\uc5b4 \uc9c0\uc6d0 \ubc94\uc704 \ubc0f \uc811\uadfc\uc131 \ud655\ub300<\/b><\/h4>\n<p>\uc5b8\uc5b4 \uc9c0\uc6d0 \ubc94\uc704 \ubc0f \uc811\uadfc\uc131 \ud655\ub300\ub294 \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc758 \uc8fc\uc694 \uc131\uc7a5 \uc694\uc778\uc785\ub2c8\ub2e4. AI \uae30\uc220\uc758 \ubc1c\uc804\uc73c\ub85c \uc218\ubc31 \uac1c\uc758 \uc5b8\uc5b4\uc640 \ubc29\uc5b8\uc744 \uc9c0\uc6d0\ud558\ub294 \uac83\uc774 \uac00\ub2a5\ud574\uc9c0\uba74\uc11c \uae30\uc5c5\uc740 \uc804 \uc138\uacc4 \uc0ac\uc6a9\uc790\uc640 \uc18c\ud1b5\ud558\uace0 \uc0c1\ud638\uc791\uc6a9\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 \ud655\uc7a5\uc740 \uc5b8\uc5b4 \uc7a5\ubcbd\uc744 \ud5c8\ubb3c\uc5b4 \uae30\uc5c5\uc774 \ub2e4\uc591\ud55c \uc9c0\uc5ed\uc5d0\uc11c \uc6b4\uc601\ud558\uace0 \uc5b8\uc5b4\uc801 \uc81c\ud55c\uc73c\ub85c \uc778\ud574 \uc811\uadfc\uc774 \uc5b4\ub824\uc6e0\ub358 \uc2e0\uaddc \uc2dc\uc7a5\uc744 \uac1c\ucc99\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ub610\ud55c \uc800\ud559\ub825 \uc778\uad6c\uce35\uc744 \uc704\ud55c AI \uae30\ubc18 \uc778\ud130\ud398\uc774\uc2a4\uc758 \ud1b5\ud569\uc740 \uc0ac\uc6a9\uc790 \uc0c1\ud638\uc791\uc6a9\uc744 \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud14d\uc2a4\ud2b8 \uae30\ubc18 \ud1b5\uc2e0\uc5d0 \uc758\uc874\ud558\ub358 \uae30\uc874 \ubc29\uc2dd\uc5d0\uc11c \ubc97\uc5b4\ub098, \ub300\ud654\ud615 AI\ub294 \uc74c\uc131 \uc778\uc2dd, \uc74c\uc131 \ud569\uc131, \uc9c1\uad00\uc801\uc778 \uc2dc\uac01\uc801 \uc694\uc18c\ub97c \uacb0\ud569\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uae30\ub2a5\uc740 \uae30\uc220\uc758 \uc811\uadfc\uc131\uc744 \ub192\uc5ec \uc77d\uae30 \ub2a5\ub825\uc774 \uc81c\ud55c\uc801\uc774\uac70\ub098 \uad50\uc721 \uc218\uc900\uc774 \ub0ae\uc740 \uc0ac\uc6a9\uc790\ub4e4\ub3c4 \ub514\uc9c0\ud138 \uc11c\ube44\uc2a4\uc640 \ud6a8\uacfc\uc801\uc73c\ub85c \uc0c1\ud638\uc791\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774\ub294 \ubb38\ud574\uc728 \ucc28\uc774\uac00 \ud06c\uc9c0\ub9cc \uc2a4\ub9c8\ud2b8\ud3f0 \ubcf4\uae09\ub960\uc774 \uae09\uc18d\ud788 \uc99d\uac00\ud558\ub294 \uc2e0\ud765 \uc2dc\uc7a5\uc5d0\uc11c \ud2b9\ud788 \ud070 \uc601\ud5a5\uc744 \ubbf8\uce58\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub2e4\uad6d\uc5b4 \uae30\ub2a5\uacfc \uc811\uadfc\uc131 \uc911\uc2ec\uc758 \ub514\uc790\uc778\uc744 \uacb0\ud569\ud55c \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc740 \uc870\uc9c1\uc774 \ub354 \uad11\ubc94\uc704\ud558\uace0 \ub2e4\uc591\ud55c \uace0\uac1d\uc5d0\uac8c \uac1c\uc778\ud654\ub418\uace0 \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d \ucc38\uc5ec\uc640 \ub9cc\uc871\ub3c4\ub97c \ub192\uc77c \ubfd0 \uc544\ub2c8\ub77c \uc758\ub8cc, \uc804\uc790 \uc0c1\uac70\ub798, \uad50\uc721, \uc815\ubd80 \uc11c\ube44\uc2a4 \ub4f1 \ub2e4\uc591\ud55c \ubd84\uc57c\uc5d0\uc11c AI\uc758 \ucc44\ud0dd\uc744 \ucd09\uc9c4\ud569\ub2c8\ub2e4. \uadf8 \uacb0\uacfc, \uc5b8\uc5b4 \ubc0f \uc811\uadfc\uc131 \uc9c0\uc6d0\uc5d0 \ub300\ud55c \uac15\uc870\uac00 \uc99d\uac00\ud558\ub294 \uac83\uc740 \ub2e8\uc21c\ud55c \uae30\uc220\uc801 \uc131\uacfc\uac00 \uc544\ub2cc \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc758 \uae00\ub85c\ubc8c \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub294 \uc804\ub7b5\uc801 \uc6d0\ub3d9\ub825\uc774 \ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h4><b>\uc81c\ud55c \uc694\uc778: \uc778\ud504\ub77c \ubc0f \uc9c0\uc5f0 \uc2dc\uac04 \uc81c\uc57d<\/b><\/h4>\n<p>\uc778\ud504\ub77c \ubc0f \uc9c0\uc5f0 \uc2dc\uac04 \uc694\uad6c\uc0ac\ud56d\uc740 \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc5d0\uc11c \uc8fc\uc694 \uc81c\uc57d \uc694\uc778\uc73c\ub85c \uc791\uc6a9\ud569\ub2c8\ub2e4. \uace0\ud488\uc9c8 \ub300\ud654\ud615 AI \uc2dc\uc2a4\ud15c, \ud2b9\ud788 \ub300\uaddc\ubaa8 \uc5b8\uc5b4 \ubaa8\ub378\uc744 \uae30\ubc18\uc73c\ub85c \ud55c \uc2dc\uc2a4\ud15c\uc740 \ud6c8\ub828 \ubc0f \uc2e4\uc2dc\uac04 \ucd94\ub860\uc5d0 \uc0c1\ub2f9\ud55c \ucef4\ud4e8\ud305 \uc790\uc6d0\uc744 \uc694\uad6c\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubaa8\ub378\uc740 \uc77c\ubc18\uc801\uc73c\ub85c GPU\ub098 \uc804\uc6a9 AI \ud558\ub4dc\uc6e8\uc5b4\ub97c \uac16\ucd98 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc778\ud504\ub77c\uc5d0 \uc758\uc874\ud558\uba70, \uc774\ub294 \uc800\uc0ac\uc591 \ud658\uacbd\uc774\ub098 \uc624\ud504\ub77c\uc778 \ud658\uacbd\uc758 \uc0ac\uc6a9\uc790\uc5d0\uac8c \uc811\uadfc\uc774 \uc5b4\ub835\uc2b5\ub2c8\ub2e4. \uace0\uc131\ub2a5 \uc778\ud504\ub77c\uc5d0 \ub300\ud55c \uc758\uc874\ub3c4\ub294 \ube44\uc6a9, \ud655\uc7a5\uc131, \ub370\uc774\ud130 \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638\uc640 \uad00\ub828\ub41c \ubb38\uc81c\ub97c \uc57c\uae30\ud558\uba70, \ud2b9\ud788 \uc548\uc815\uc801\uc778 \uc778\ud130\ub137 \uc5f0\uacb0\uc774\ub098 \uace0\uae09 \ub514\uc9c0\ud138 \uc778\ud504\ub77c\uac00 \ubd80\uc871\ud55c \uc9c0\uc5ed\uc5d0\uc11c \ub354\uc6b1 \uc2ec\uac01\ud569\ub2c8\ub2e4. \uc9c0\uc5f0 \uc2dc\uac04\uc740 \ud2b9\ud788 \uac00\uc0c1 \ube44\uc11c\ub098 \uace0\uac1d \uc11c\ube44\uc2a4 \ubd07\uacfc \uac19\uc740 \uc74c\uc131 \uae30\ubc18 \uc2e4\uc2dc\uac04 \uc0c1\ud638\uc791\uc6a9\uc5d0\uc11c \uc911\uc694\ud55c \uc694\uc18c\uc785\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\ub294 \ubc00\ub9ac\ucd08 \ub2e8\uc704\uc758 \ube60\ub978 \uc751\ub2f5\uc744 \uae30\ub300\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc74c\uc131 \uc785\ub825 \ud574\uc11d, \ub9e5\ub77d \ubd84\uc11d, \uc801\uc808\ud55c \uc751\ub2f5 \uc0dd\uc131 \ub4f1\uc5d0 \ud544\uc694\ud55c \ucc98\ub9ac \uc2dc\uac04\uc740 \uc9c0\uc5f0\uc744 \ucd08\ub798\ud560 \uc218 \uc788\uc73c\uba70, \ud2b9\ud788 \ub370\uc774\ud130\uac00 \uc6d0\uaca9 \uc11c\ubc84\uc640 \uc655\ubcf5\ud574\uc57c \ud560 \uacbd\uc6b0 \ub354\uc6b1 \uc2ec\ud654\ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc9c0\uc5f0\uc740 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \uc800\ud558\uc2dc\ud0a4\uba70, \ub300\ud654\ud615 AI\uac00 \uc790\uc5f0\uc2a4\ub7fd\uc9c0 \uc54a\uac70\ub098 \uc9dc\uc99d\ub098\ub294 \ub290\ub08c\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc790\ub3d9\ucc28 \uc74c\uc131 \uc5b4\uc2dc\uc2a4\ud134\ud2b8, \ub18d\ucd0c \uc758\ub8cc \ub3c4\uad6c \ub610\ub294 \ubaa8\ubc14\uc77c \uc7a5\uce58\uc640 \uac19\uc740 \uc624\ud504\ub77c\uc778 \ub610\ub294 \uc784\ubca0\ub514\ub4dc \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc5d0\uc11c\ub294 \uc774\ub7ec\ud55c \ubb38\uc81c\uac00 \ub354\uc6b1 \ud655\ub300\ub429\ub2c8\ub2e4. \uc9c0\uc5f0 \uc2dc\uac04\uc744 \ubc29\uc9c0\ud558\uace0 \uc751\ub2f5\uc131\uc744 \uc720\uc9c0\ud558\uae30 \uc704\ud574 \ubcf5\uc7a1\ud55c \ubaa8\ub378\uc744 \ub85c\uceec\uc5d0\uc11c \uc2e4\ud589\ud558\ub294 \uac83\uc740 \uc7a5\uce58\uc758 \uc81c\ud55c\uc73c\ub85c \uc778\ud574 \uc885\uc885 \ubd88\uac00\ub2a5\ud569\ub2c8\ub2e4. \uacb0\uacfc\uc801\uc73c\ub85c \uac1c\ubc1c\uc790\ub294 \ubaa8\ub378 \uc131\ub2a5\uacfc \ubc30\ud3ec\uc758 \uc2e4\ud604 \uac00\ub2a5\uc131 \uc0ac\uc774\uc5d0\uc11c \uc808\ucda9\uc548\uc744 \ucc3e\uc544\uc57c \ud558\ubbc0\ub85c, \ube44\uc6a9\uc5d0 \ubbfc\uac10\ud558\uac70\ub098 \uc778\ud504\ub77c\uac00 \uc81c\ud55c\ub41c \ubd80\ubb38\uc5d0 \uc2dc\uc7a5\uc774 \uc644\uc804\ud788 \uce68\ud22c\ud558\ub294 \ub370 \uc81c\uc57d\uc774 \uc0dd\uae41\ub2c8\ub2e4.<\/p>\n<h4><b>\uae30\ud68c: \uc0b0\uc5c5\ubcc4 \ub9de\ucda4\ud615 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158<\/b><\/h4>\n<p>\uc0b0\uc5c5\ubcc4 \ub9de\ucda4\ud615 \uc194\ub8e8\uc158\uc740 \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc5d0\uc11c \ub9e4\ub825\uc801\uc778 \uc131\uc7a5 \uae30\ud68c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \ubc95\ub960, \uad50\uc721, \uc815\uc2e0 \uac74\uac15, \uae08\uc735, \uc804\uc790\uc0c1\uac70\ub798 \ub4f1 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc5d0\uc11c AI \uae30\ubc18 \ub3c4\uad6c\ub97c \ucc44\ud0dd\ud558\ub294 \uae30\uc5c5\uc774 \uc99d\uac00\ud568\uc5d0 \ub530\ub77c, \uac01 \ubd84\uc57c\uc758 \ub3c5\ud2b9\ud55c \uc694\uad6c\uc0ac\ud56d, \uc6a9\uc5b4, \uaddc\uc815\uc744 \uc815\ud655\ud788 \ubc18\uc601\ud55c \ub300\ud654\ud615 \uc5b4\uc2dc\uc2a4\ud134\ud2b8\uc5d0 \ub300\ud55c \uc218\uc694\uac00 \uae09\uc99d\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc77c\ubc18\uc801\uc778 AI \ubaa8\ub378\uc740 \uac15\ub825\ud558\uc9c0\ub9cc, \uc804\ubb38 \uc0b0\uc5c5\uc5d0\uc11c \ud544\uc694\ud55c \uc138\ubc00\ud55c \uc774\ud574\uac00 \ubd80\uc871\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \ubc95\ub960 \ucc44\ud305\ubd07\uc740 \uc815\ud655\ud558\uac8c \uc5b8\uc5b4\ub97c \ud574\uc11d\ud558\uace0 \uc0dd\uc131\ud558\uba70 \uc724\ub9ac\uc801 \uae30\uc900\uc744 \uc900\uc218\ud574\uc57c \ud569\ub2c8\ub2e4. \ub9c8\ucc2c\uac00\uc9c0\ub85c \uc815\uc2e0 \uac74\uac15 \ubd84\uc57c\uc5d0\uc11c \uc0ac\uc6a9\ub418\ub294 AI\ub294 \uacf5\uac10\ub2a5\ub825\uc744 \uac16\ucd94\uace0 \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638\ubc95\uaddc\ub97c \uc900\uc218\ud558\uba70 \uac10\uc815\uc801 \uc2e0\ud638\uc5d0 \ubbfc\uac10\ud574\uc57c \ud569\ub2c8\ub2e4. \ud574\ub2f9 \ubd84\uc57c\uc5d0 \ub9de\ucda4\ud615\uc73c\ub85c \uac1c\ubc1c\ub41c \ub300\uaddc\ubaa8 \uc5b8\uc5b4 \ubaa8\ub378(LLM)\uc774\ub098 \ubbf8\uc138 \uc870\uc815\ub41c \ubaa8\ub378\uc740 \uc0b0\uc5c5\ubcc4 \ub370\uc774\ud130 \ud1b5\ud569, \uaddc\uc81c \ud504\ub808\uc784\uc6cc\ud06c\uc640\uc758 \uc77c\uce58, \uc77c\ubc18 \ubaa8\ub378\uc774 \uc81c\uacf5\ud560 \uc218 \uc5c6\ub294 \ub9e5\ub77d \uc778\uc2dd \ub2a5\ub825\uc744 \ud1b5\ud574 \ud6e8\uc52c \uc6b0\uc218\ud55c \uc131\ub2a5\uc744 \ubc1c\ud718\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \ub9de\ucda4\ud615 \uc811\uadfc \ubc29\uc2dd\uc740 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uacfc \uc2e0\ub8b0\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0ac \ubfd0\ub9cc \uc544\ub2c8\ub77c, \uae30\uc5c5\uae09 \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 AI \uac1c\ubc1c\uc790\uc5d0\uac8c \uc218\uc775\ud654 \ucc44\ub110\uc744 \uc5f4\uc5b4\uc90d\ub2c8\ub2e4. \uae30\uc5c5\ub4e4\uc774 \ub354 \uc2e0\ub8b0\ud560 \uc218 \uc788\uace0 \uc548\uc804\ud558\uba70 \uc9c0\ub2a5\uc801\uc778 AI \ud30c\ud2b8\ub108\ub97c \ucd94\uad6c\ud568\uc5d0 \ub530\ub77c, \uc0b0\uc5c5\ubcc4 \uc804\ubb38\uc131\uc744 \uc81c\uacf5\ud558\ub294 \uacf5\uae09\uc5c5\uccb4\ub294 \uacbd\uc7c1 \uc6b0\uc704\ub97c \ucc28\uc9c0\ud560 \uac00\ub2a5\uc131\uc774 \ub192\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \uc791\uc740 \uaddc\ubaa8\uc758 \ub3c4\uba54\uc778 \ud2b9\uc815 \ubaa8\ub378\uc744 \ubbf8\uc138 \uc870\uc815\ud558\uba74 \uacc4\uc0b0 \ubd80\ub2f4\uc744 \uc904\uc774\uba74\uc11c \uc815\ud655\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\uc5b4, \ub300\uaddc\ubaa8 \uae30\uc5c5\uacfc \ud2c8\uc0c8 \uc2dc\uc7a5 \ubaa8\ub450\uc5d0\uc11c \uc194\ub8e8\uc158\uc758 \uc811\uadfc\uc131\uacfc \ud655\uc7a5\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h4><b>\uacfc\uc81c: \ucffc\ub9ac \ud574\uacb0 \uc2dc \uc815\ud655\uc131 \ubd80\uc871<\/b><\/h4>\n<p>\ub300\ud654\ud615 AI\uc758 \uc8fc\uc694 \uacfc\uc81c \uc911 \ud558\ub098\ub294 \ucffc\ub9ac \ud574\uacb0 \uc2dc \uc815\ud655\uc131 \ubd80\uc871\uc785\ub2c8\ub2e4. \ub9ce\uc740 \ucc57\ubd07\uacfc \uac00\uc0c1 \ube44\uc11c\ub294 \uc77c\ubc18\ud654\ub41c API\ub97c \uc0ac\uc6a9\ud558\uc5ec \uac1c\ubc1c\ub418\ubbc0\ub85c \uc815\ud655\ud55c \ub610\ub294 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\ub294 \ub2a5\ub825\uc774 \uc81c\ud55c\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc2dc\uc2a4\ud15c\uc740 \uc0ac\uc804 \ud504\ub85c\uadf8\ub798\ubc0d\ub41c \uc9c0\uce68\uacfc \uc800\uc7a5\ub41c \ub370\uc774\ud130\uc5d0 \uc758\uc874\ud558\uae30 \ub54c\ubb38\uc5d0, \uc751\ub2f5\uc758 \ud488\uc9c8\uc740 \ud6c8\ub828 \ub610\ub294 \ud504\ub85c\uadf8\ub798\ubc0d\ub41c \ub370\uc774\ud130\uc758 \ud488\uc9c8\uc5d0 \ub530\ub77c \uacb0\uc815\ub429\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \ucffc\ub9ac\uac00 \uc608\uc0c1\ub41c \ud328\ud134\uc774\ub098 \uc8fc\uc81c \ubc94\uc704\ub97c \ubc97\uc5b4\ub0a0 \uacbd\uc6b0 \uc77c\ubc18\uc801, \ubd88\uc644\uc804\ud558\uac70\ub098 \ubd80\uc801\uc808\ud55c \uc751\ub2f5\uc774 \ubc1c\uc0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 \uae30\uc5c5\ub4e4\uc740 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP)\uc640 \uba38\uc2e0\ub7ec\ub2dd\uacfc \uac19\uc740 \uace0\uae09 AI \uae30\uc220\uc5d0 \ud22c\uc790\ud574 \ucc57\ubd07 \uc751\ub2f5\uc758 \uc815\ud655\uc131\uacfc \uad00\ub828\uc131\uc744 \uac1c\uc120\ud558\ub824 \ub178\ub825\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uac1c\uc120\uc740 \uc0ac\uc6a9\uc790\uac00 \ubd07\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uacfc \uc778\uac04\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \uc27d\uac8c \uad6c\ubd84\ud558\uc9c0 \ubabb\ud558\ub3c4\ub85d \ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc778\uac04 \uc218\uc900\uc758 \uc815\ubc00\ub3c4\ub97c \ub2ec\uc131\ud558\ub294 \uac83\uc740 \uc5ec\uc804\ud788 \ub3c4\uc804 \uacfc\uc81c\uc785\ub2c8\ub2e4. AI\ub294 \uc778\uac04\ucc98\ub7fc \ubbf8\ubb18\ud55c \uc758\ubbf8, \ub9e5\ub77d, \uc758\ub3c4\ub97c \uc644\uc804\ud788 \uc774\ud574\ud558\ub294 \ub370 \ud55c\uacc4\uac00 \uc788\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c AI \uc2dc\uc2a4\ud15c\uc774 \uc778\uac04\uacfc \uac19\uc740 \uc0c1\ud638\uc791\uc6a9\uc744 \uc704\ud574 \ud544\uc694\ud55c \uc815\ubc00\ub3c4\uc5d0 \ub3c4\ub2ec\ud560 \ub54c\uae4c\uc9c0 \uc815\ud655\uc131 \ubb38\uc81c\ub294 \ub300\ud654\ud615 AI\uc758 \uad11\ubc94\uc704\ud55c \ucc44\ud0dd\uacfc \ud6a8\uacfc\uc131\uc5d0 \uc7a5\uc560\ubb3c\ub85c \ub0a8\uc544 \uc788\uc744 \uac83\uc785\ub2c8\ub2e4. \uc774 \uc815\ubc00\ub3c4 \uaca9\ucc28\ub294 \ubcf5\uc7a1\ud558\uac70\ub098 \ub2e4\uc591\ud55c \uc9c8\ubb38\uc744 \uc758\ubbf8 \uc788\uace0 \ud6a8\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \ubd07\uc744 \uad6c\ud604\ud558\ub824\ub294 \uae30\uc5c5\ub4e4\uc5d0\uac8c \uc8fc\uc694 \uc7a5\uc560\ubb3c\uc785\ub2c8\ub2e4.<\/p>\n<p>\uae00\ub85c\ubc8c \ub300\ud654\ud615 AI \uc2dc\uc7a5 \uc0dd\ud0dc\uacc4 \ubd84\uc11d<\/p>\n<h4><b>\uc774 \ub300\ud654\ud615 AI \uc2dc\uc7a5 \uc0dd\ud0dc\uacc4\ub294 \ub2e4\uc591\ud55c \uacf5\uae09\uc5c5\uccb4\uc640 \uc81c\ud488 \uc720\ud615\uc758 \uc870\ud569\uc73c\ub85c \ud615\uc131\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uc138\ubd84\ud654\ub41c \uc0dd\ud0dc\uacc4\ub294 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc5d0\uc11c \uc0ac\uc6a9\uc790 \uacbd\ud5d8, \uc790\ub3d9\ud654 \ud6a8\uc728\uc131, \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \ud611\ub825\uc801\uc73c\ub85c \uc791\ub3d9\ud569\ub2c8\ub2e4.<\/b><\/h4>\n<p>\uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc138\uadf8\uba3c\ud2b8\ub294 \uc608\uce21 \uae30\uac04 \ub3d9\uc548 \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc5d0\uc11c \uac00\uc7a5 \ud070 \uc2dc\uc7a5 \uc810\uc720\uc728\uc744 \ucc28\uc9c0\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \uc774\ub294 \uc9c0\ub2a5\ud615 \uc0c1\ud638\uc791\uc6a9\uc744 \uac00\ub2a5\ud558\uac8c \ud558\uace0 \ud50c\ub7ab\ud3fc \uac04 \uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \uc9c0\uc6d0\ud558\ub294 \ud575\uc2ec \uc5ed\ud560 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d \ucc38\uc5ec\ub97c \uac15\ud654\ud558\uae30 \uc704\ud574 AI \uae30\ubc18 \uc194\ub8e8\uc158\uc744 \uc810\uc810 \ub354 \ucc44\ud0dd\ud568\uc5d0 \ub530\ub77c \uac15\ub825\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ub3c4\uad6c \uc218\uc694\uac00 \uc9c0\uc18d\uc801\uc73c\ub85c \uc99d\uac00\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \ub300\ud654\ud615 AI\uc758 \ud575\uc2ec \uae30\ub2a5\uc778 \uc0ac\uc6a9\uc790 \uc758\ub3c4 \uc774\ud574, \uc778\uac04\uacfc \uc720\uc0ac\ud55c \uc751\ub2f5 \uc0dd\uc131, \uc0c1\ud638\uc791\uc6a9\uc744 \ud1b5\ud574 \ud559\uc2b5\ud558\uace0 \uac1c\uc120\ud558\ub294 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ub610\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc194\ub8e8\uc158\uc740 \ud655\uc7a5\uc131\uacfc \uc720\uc5f0\uc131\uc744 \uc81c\uacf5\ud558\uc5ec \uc870\uc9c1\uc774 \uc18c\ub9e4, \uc740\ud589, \uc758\ub8cc, \uace0\uac1d \uc11c\ube44\uc2a4 \ub4f1 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc5d0 \uac78\uccd0 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \ub9de\ucda4\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \ud50c\ub7ab\ud3fc\uacfc API \uae30\ubc18 \uc544\ud0a4\ud14d\ucc98\uc758 \ubd80\uc0c1\uc740 \uc778\ud504\ub77c \ube44\uc6a9\uc744 \uc808\uac10\ud558\uace0 \ubc30\ud3ec\ub97c \uac04\uc18c\ud654\ud558\uc5ec \uad11\ubc94\uc704\ud55c \ucc44\ud0dd\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ucd08\uae30 \ube44\uc6a9\uc774 \ub192\uace0 \uc5c5\uadf8\ub808\uc774\ub4dc \uc8fc\uae30\uac00 \uae34 \ud558\ub4dc\uc6e8\uc5b4\uc640 \ub2ec\ub9ac \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \ube60\ub974\uac8c \uc5c5\ub370\uc774\ud2b8 \ubc0f \ud655\uc7a5\ud558\uc5ec \uc9c4\ud654\ud558\ub294 \uc0ac\uc6a9\uc790 \uc694\uad6c\uc640 \uaddc\uc81c \uc694\uac74\uc744 \ucda9\uc871\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c AI \uc54c\uace0\ub9ac\uc998\uacfc \uc624\ud508\uc18c\uc2a4 \ud504\ub808\uc784\uc6cc\ud06c\uc758 \ube60\ub978 \ud601\uc2e0 \uc18d\ub3c4\ub294 \uc9c0\uc18d\uc801\uc778 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uac1c\ubc1c\uc744 \ucd09\uc9c4\ud558\uba70, \uc131\ub2a5\uacfc \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uc5ed\ub3d9\uc801\uc778 \uc0dd\ud0dc\uacc4\ub97c \uc870\uc131\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc694\uc778\ub4e4\uc740 \uc885\ud569\uc801\uc73c\ub85c \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc5d0\uc11c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ubd80\ubb38\uc774 \uc2dc\uc7a5 \uc131\uc7a5\uc744 \uc8fc\ub3c4\ud558\ub294 \uc8fc\uc694 \ub3d9\ub825\uc73c\ub85c \uc790\ub9ac\ub9e4\uae40\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n<h4><b>\uc0ac\uc5c5 \uae30\ub2a5\ubcc4\ub85c\ub294 \uc6b4\uc601 \ubc0f \uacf5\uae09\ub9dd\uc774 \uc608\uce21 \uae30\uac04 \ub3d9\uc548 \uac00\uc7a5 \ub192\uc740 \uc131\uc7a5\ub960\uc744 \uae30\ub85d\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4<\/b><\/h4>\n<p>\uc6b4\uc601 \ubc0f \uacf5\uae09\ub9dd \ube44\uc988\ub2c8\uc2a4 \uae30\ub2a5\uc740 \ud575\uc2ec \ubb3c\ub958 \ud504\ub85c\uc138\uc2a4\ub97c \ud06c\uac8c \ucd5c\uc801\ud654\ud558\uace0 \uc790\ub3d9\ud654\ud560 \uc218 \uc788\ub294 \uc7a0\uc7ac\ub825\uc73c\ub85c \uc778\ud574 \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc5d0\uc11c \uac00\uc7a5 \ub192\uc740 \uc131\uc7a5\ub960\uc744 \uae30\ub85d\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \uacf5\uae09\ub9dd\uc774 \ubcf5\uc7a1\uc131\uacfc \uaddc\ubaa8\uac00 \uc99d\uac00\ud568\uc5d0 \ub530\ub77c \uae30\uc5c5\ub4e4\uc740 \uad6c\ub9e4, \uc7ac\uace0 \ucd94\uc801, \uacf5\uae09\uc5c5\uccb4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ub4f1 \uc6b4\uc601\uc744 \ud6a8\uc728\ud654\ud558\uae30 \uc704\ud574 AI \uae30\ubc18 \ub300\ud654\ud615 \uc778\ud130\ud398\uc774\uc2a4\ub97c \uc810\uc810 \ub354 \ub9ce\uc774 \ub3c4\uc785\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc2dc\uc2a4\ud15c\uc740 \uae00\ub85c\ubc8c \ub124\ud2b8\uc6cc\ud06c \uc804\ubc18\uc5d0\uc11c \uc2e4\uc2dc\uac04, 24\/7 \uc18c\ud1b5\uc744 \uac00\ub2a5\ud558\uac8c \ud558\uc5ec \uc9c0\uc5f0 \uc2dc\uac04\uc744 \uc904\uc774\uace0 \uc758\uc0ac\uacb0\uc815\uc744 \uac1c\uc120\ud569\ub2c8\ub2e4. \ub300\ud654\ud615 AI \ub3c4\uad6c(\uc608: \ucc57\ubd07, \uc74c\uc131 \uc5b4\uc2dc\uc2a4\ud134\ud2b8)\ub294 \uae30\uc5c5 \uc790\uc6d0 \uacc4\ud68d(ERP) \ubc0f \uacf5\uae09\ub9dd \uad00\ub9ac(SCM) \uc2dc\uc2a4\ud15c\uacfc \ud1b5\ud569\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc790\ub3d9\ud654\ub41c \uc0c1\ud0dc \uc5c5\ub370\uc774\ud2b8, \uacf5\uae09\ub9dd \uc911\ub2e8\uc5d0 \ub300\ud55c \uc2e0\uc18d\ud55c \ub300\uc751, \ubd80\uc11c \ubc0f \ud30c\ud2b8\ub108 \uac04 \ud611\uc5c5 \uac15\ud654 \ub4f1\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uac00\uc0c1 \uc5b4\uc2dc\uc2a4\ud134\ud2b8\ub294 \ubc30\uc1a1 \uc0c1\ud0dc\ub97c \ubb3c\ub958 \ud300\uc5d0 \uc989\uc2dc \uc5c5\ub370\uc774\ud2b8\ud558\uac70\ub098 \uc7ac\uace0 \ubd80\uc871\uc744 \uad6c\ub9e4 \ub2f4\ub2f9\uc790\uc5d0\uac8c \uc218\ub3d9 \uac1c\uc785 \uc5c6\uc774 \uc54c\ub9b4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c Industry 4.0 \uc774\ub2c8\uc154\ud2f0\ube0c \ud558\uc5d0\uc11c \uc2a4\ub9c8\ud2b8 \uc81c\uc870\uc640 \ub514\uc9c0\ud138 \ubb3c\ub958\uc758 \ud655\uc0b0\uc740 \uc9c0\ub2a5\ud615 \uc790\ub3d9\ud654 \uc218\uc694\ub97c \uc99d\uac00\uc2dc\ud0a4\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub300\ud654\ud615 AI\ub294 \uacf5\uc7a5 \ud604\uc7a5\uacfc \ubb3c\ub958 \uc13c\ud130\uc5d0\uc11c \uc778\uac04\uacfc \uae30\uacc4\uc758 \ud611\uc5c5\uc744 \uc9c0\uc6d0\ud558\uba70, \uc190\uc774 \uc790\uc720\ub85c\uc6b4 \uc0c1\ud638\uc791\uc6a9\uacfc \uc911\uc694\ud55c \ub370\uc774\ud130\uc5d0 \ub300\ud55c \ube60\ub978 \uc811\uadfc\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc7a5\uc810\uc740 \uc6b4\uc601 \ubc0f \uacf5\uae09\ub9dd\uc774 \ud655\uc7a5 \uac00\ub2a5\ud55c AI \ubc30\ud3ec\uc758 \uc774\uc0c1\uc801\uc778 \uc801\uc6a9 \uc0ac\ub840\ub85c \ub9cc\ub4e4\uba70, \uc774\ub294 AI\uc758 \ube60\ub978 \ucc44\ud0dd\uc744 \ucd09\uc9c4\ud558\uace0 \ube44\uc988\ub2c8\uc2a4 \uae30\ub2a5 \ub0b4\uc5d0\uc11c \uac00\uc7a5 \ub192\uc740 \uc131\uc7a5\uc744 \uc774\ub04c\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>\ubd81\ubbf8\ub294 \uc608\uce21 \uae30\uac04 \ub3d9\uc548 \ucd5c\ub300 \uc9c0\uc5ed \uc2dc\uc7a5\uc73c\ub85c \ubd80\uc0c1\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4<\/h3>\n<p>\ubd81\ubbf8\ub294 \uc608\uce21 \uae30\uac04 \ub3d9\uc548 \ub300\ud654\ud615 AI \ubd84\uc57c\uc5d0\uc11c \ucd5c\ub300 \uc9c0\uc5ed \uc2dc\uc7a5\uc73c\ub85c \ubd80\uc0c1\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \uc774\ub294 \uae30\uc220\uc801 \uc9c4\ubcf4, \ub192\uc740 \ub514\uc9c0\ud138 \ucc44\ud0dd\ub960, \uac15\ub825\ud55c \uc2a4\ud0c0\ud2b8\uc5c5 \uc0dd\ud0dc\uacc4\uc758 \uacb0\ud569\uc5d0 \ud798\uc785\uc740 \uacb0\uacfc\uc785\ub2c8\ub2e4. \ud2b9\ud788 \ubbf8\uad6d\uc740 \uad6c\uae00, \ub9c8\uc774\ud06c\ub85c\uc18c\ud504\ud2b8, IBM, AWS, \uc624\ud508AI \ub4f1 \uc8fc\uc694 \uae30\uc220 \uae30\uc5c5\ub4e4\uc774 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc, \uac00\uc0c1 \ube44\uc11c, \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP) \ub3c4\uad6c \ub4f1\uc5d0 \ub300\uaddc\ubaa8 \ud22c\uc790\ub97c \uc9c4\ud589\ud558\uba70 \uc778\uacf5\uc9c0\ub2a5 \ud601\uc2e0\uc758 \uc911\uc2ec\uc9c0\ub85c \uc790\ub9ac\ub9e4\uae40\ud588\uc2b5\ub2c8\ub2e4. \uc774 \uae30\uc5c5\ub4e4\uc740 \uc815\uad50\ud55c AI \ubaa8\ub378 \uac1c\ubc1c\uc5d0 \ub300\ud55c \uae30\uc900\uc744 \uc124\uc815\ud558\uc5ec \ubd81\ubbf8 \uc9c0\uc5ed\uc744 \uc774 \ubd84\uc57c\uc758 \uc120\ub450 \uc8fc\uc790\ub85c \ub9cc\ub4e4\uc5c8\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc758\ub8cc, \uae08\uc735, \uc18c\ub9e4, \uace0\uac1d \uc11c\ube44\uc2a4 \ub4f1 \ub2e4\uc591\ud55c \uc0b0\uc5c5 \ubd84\uc57c\uc758 \ubd81\ubbf8 \uae30\uc5c5\ub4e4\uc740 \uace0\uac1d \ucc38\uc5ec\ub97c \uac15\ud654\ud558\uace0, \uc9c0\uc6d0 \uc11c\ube44\uc2a4\ub97c \uc790\ub3d9\ud654\ud558\uba70, \uc6b4\uc601 \ube44\uc6a9\uc744 \uc808\uac10\ud558\uae30 \uc704\ud574 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc744 \uc810\uc810 \ub354 \ub9ce\uc774 \ud1b5\ud569\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uc9c0\uc5ed\uc740 \ub610\ud55c \uc720\ub9ac\ud55c \uaddc\uc81c \ud504\ub808\uc784\uc6cc\ud06c, \uc219\ub828\ub41c \uc778\ub825\uc758 \ud655\ubcf4, \ub192\uc740 \uc2a4\ub9c8\ud2b8\ud3f0 \ubc0f \uc778\ud130\ub137 \ubcf4\uae09\ub960 \ub4f1 AI \uae30\uc220\uc758 \ucc44\ud0dd\uc744 \uac00\uc18d\ud654\ud558\ub294 \uc694\uc778\uc758 \ud61c\ud0dd\uc744 \ubc1b\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ud074\ub77c\uc6b0\ub4dc \ucef4\ud4e8\ud305 \uc778\ud504\ub77c\uc758 \ud655\uc0b0\uacfc\u30aa\u30e0\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8\uc5d0 \ub300\ud55c \uc218\uc694 \uc99d\uac00\uac00 \ubd81\ubbf8\uc758 \uc704\uce58\ub97c \ub354\uc6b1 \uac15\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c AI \ud601\uc2e0\uc744 \ucd09\uc9c4\ud558\uae30 \uc704\ud55c \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108\uc2ed, \uc5f0\uad6c \uac1c\ubc1c \ud22c\uc790, \uc815\ubd80 \uc9c0\uc6d0 \uc815\ucc45\uc740 \uc2dc\uc7a5 \uc131\uc7a5\uc758 \uc9c0\uc18d\uc131\uc744 \ub4b7\ubc1b\uce68\ud569\ub2c8\ub2e4. \uc804\ubc18\uc801\uc73c\ub85c \ubd81\ubbf8\uc758 \uc120\uc9c4 \uae30\uc220 \uc778\ud504\ub77c\uc640 \ube44\uc988\ub2c8\uc2a4 \uc900\ube44\ub3c4\ub294 \uae00\ub85c\ubc8c \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc5d0\uc11c \uc9c0\ubc30\uc801\uc778 \uc704\uce58\ub97c \ucc28\uc9c0\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n<h3>\ub300\ud654\ud615 AI \uc2dc\uc7a5 \ucd5c\uadfc \ub3d9\ud5a5<\/h3>\n<ul>\n<li>2025\ub144 5\uc6d4, Kore.ai\uc640 \ub9c8\uc774\ud06c\ub85c\uc18c\ud504\ud2b8\ub294 \uae30\uc5c5 AI \uc804\ud658 \uac00\uc18d\ud654\ub97c \uc704\ud55c \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108\uc2ed\uc744 \ubc1c\ud45c\ud588\uc2b5\ub2c8\ub2e4. \uc774 \ud30c\ud2b8\ub108\uc2ed\uc740 Kore.ai\uc758 \ub300\ud654\ud615 \ubc0f \uc0dd\uc131\ud615 AI \uae30\uc220\uacfc \ub9c8\uc774\ud06c\ub85c\uc18c\ud504\ud2b8\uc758 \ud074\ub77c\uc6b0\ub4dc \ubc0f AI \uc11c\ube44\uc2a4\ub97c \ud1b5\ud569\ud574 \uae30\uc5c5\uc774 \ub300\uaddc\ubaa8\ub85c AI \uae30\ubc18 \uc194\ub8e8\uc158\uc744 \ubc30\ud3ec\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ud30c\ud2b8\ub108\uc2ed\uc740 \uae30\uc874 \ub9c8\uc774\ud06c\ub85c\uc18c\ud504\ud2b8 \ud658\uacbd \ub0b4 \uc9c0\ub2a5\ud615 \uc790\ub3d9\ud654 \ubc0f \uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \ud1b5\ud574 \uc9c1\uc6d0 \ubc0f \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ub370 \ucd08\uc810\uc744 \ub9de\ucd94\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<ul>\n<li>2025\ub144 4\uc6d4, Microsoft Copilot Studio\ub294 AI \uc5d0\uc774\uc804\ud2b8\uac00 \uc6f9\uc0ac\uc774\ud2b8 \ubc0f \ub370\uc2a4\ud06c\ud1b1 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uacfc \uc9c1\uc811 \uc0c1\ud638 \uc791\uc6a9\ud558\uc5ec \uba54\ub274\ub97c \ud0d0\uc0c9\ud558\uace0, \ubc84\ud2bc\uc744 \ud074\ub9ad\ud558\uace0, \ub370\uc774\ud130\ub97c \uc785\ub825\ud560 \uc218 \uc788\ub294 \u201c\ucef4\ud4e8\ud130 \uc0ac\uc6a9\u201d \uae30\ub2a5\uc758 \uc81c\ud55c\ub41c \uc5f0\uad6c \ubbf8\ub9ac\ubcf4\uae30\ub97c \ub3c4\uc785\ud588\uc2b5\ub2c8\ub2e4. \uc774 \uae30\ub2a5\uc744 \ud1b5\ud574 API\uac00 \uc5c6\ub294 \uc2dc\uc2a4\ud15c\uc5d0\uc11c\ub3c4 \uc791\uc5c5\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \uc790\ub3d9\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c Guru \ubc0f GitLab\uc744 \uc704\ud55c \uc0c8\ub85c\uc6b4 Microsoft Graph \ucee4\ub125\ud130\uac00 \ud1b5\ud569 \uae30\ub2a5\uc744 \uac15\ud654\ud558\uace0, \ub370\uc774\ud130 \ubcf4\uc548\uc744 \uac15\ud654\ud558\uae30 \uc704\ud574 \uace0\uac1d \uad00\ub9ac \ud0a4\uc5d0 \ub300\ud55c \uc9c0\uc6d0\uc774 \ucd94\uac00\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8 \ubc16\uc758 \uac1c\uc120 \uc0ac\ud56d\uc73c\ub85c\ub294 \uc5d0\uc774\uc804\ud2b8 \uc6cc\ud06c\ud50c\ub85c\uc6b0\uc758 \uace0\uae09 \uc2b9\uc778, Viva Insights\ub97c \ud1b5\ud55c ROI \ubd84\uc11d, \uc790\uc728 \uc5d0\uc774\uc804\ud2b8\uc5d0 \ub300\ud55c \ubd84\uc11d \uae30\ub2a5 \uac1c\uc120 \ub4f1\uc774 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<ul>\n<li>2025\ub144 4\uc6d4, IBM\uc740 watsonx Orchestrate \ud50c\ub7ab\ud3fc\uc5d0 \uace0\uac1d \uc11c\ube44\uc2a4\uc6a9 AI \uc5d0\uc774\uc804\ud2b8\ub97c \ub3c4\uc785\ud588\uc2b5\ub2c8\ub2e4. \ud604\uc7ac \uc77c\ubd80 \uace0\uac1d\uc744 \ub300\uc0c1\uc73c\ub85c \uae30\uc220 \ubbf8\ub9ac\ubcf4\uae30\ub85c \uc81c\uacf5\ub418\ub294 \uc774 \uae30\ub2a5\uc744 \ud1b5\ud574 \uae30\uc5c5\uc740 \ud2b9\uc815 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub9de\ub294 AI \uc5d0\uc774\uc804\ud2b8\ub97c \uad6c\ucd95\ud558\uace0 \uad00\ub9ac\ud558\uc5ec \uc6b4\uc601 \ud6a8\uc728\uc131\uacfc \uace0\uac1d \uc11c\ube44\uc2a4 \uc5ed\ub7c9\uc744 \uac15\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<ul>\n<li>2025\ub144 4\uc6d4, Google Cloud\uc640 Verizon\uc740 Vertex AI, Gemini \ubaa8\ub378, Customer Engagement Suite \ub4f1 Google\uc758 \uc0dd\uc131\ud615 AI \uae30\uc220\uc744 \ud1b5\ud569\ud558\uc5ec \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \ud611\ub825\ud588\uc2b5\ub2c8\ub2e4. \uc774 \ud611\ub825\uc744 \ud1b5\ud574 \uace0\uac1d\uacfc \uc0c1\ub2f4\uc6d0\uc758 \uc0c1\ud638 \uc791\uc6a9\uc744 \ubaa8\ub450 \uac1c\uc120\ud558\ub294 \uace0\uae09 \ub300\ud654\ud615 AI \ub3c4\uad6c\uac00 \uac1c\ubc1c\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<h3>\uc8fc\uc694 \uc2dc\uc7a5 \ud50c\ub808\uc774\uc5b4<\/h3>\n<p><b><strong>\uc0c1\uc704 \ub300\ud654\ud615 AI \uc2dc\uc7a5 \uae30\uc5c5 \ubaa9\ub85d<\/strong><\/b><\/p>\n<p>\ub300\ud654\ud615 AI \uc2dc\uc7a5\uc740 \uc9c0\uc5ed\uc801 \uc874\uc7ac\uac10\uc774 \ub113\uc740 \uba87\uba87 \uc8fc\uc694 \uae30\uc5c5\uc774 \uc8fc\ub3c4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc758 \uc8fc\uc694 \ud50c\ub808\uc774\uc5b4\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n<p>&nbsp;<\/p>\n<p>Microsoft<br \/>\nIBM<br \/>\nGoogle<br \/>\nOpenAI<br \/>\nBaidu<br \/>\nAWS<br \/>\nOracle<br \/>\nSAP<br \/>\nVerint<br \/>\nTwilio<br \/>\nSprinklr<br \/>\nLivePerson<br \/>\nAnthropic<br \/>\nKore.ai<br \/>\nUniphore<br \/>\nAisera<br \/>\nAvaamo<br \/>\nConversica<br \/>\nMindMeld<br \/>\nInbenta<br \/>\nCreative Virtual<br \/>\nKasisto<br \/>\nHaptik<br \/>\nTeneo.ai<br \/>\nCognigy<br \/>\nRasa<br \/>\nSaarthi.ai<br \/>\nSensforth.ai<br \/>\nOneReach.ai<br \/>\nOmilia<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23228\" src=\"https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133137.png\" alt=\"\" width=\"941\" height=\"727\" srcset=\"https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133137.png 941w, https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133137-300x232.png 300w, https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133137-768x593.png 768w, https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133137-230x178.png 230w, https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133137-350x270.png 350w, https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2025\/08\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-08-07-133137-480x371.png 480w\" sizes=\"(max-width: 941px) 100vw, 941px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4><b>\ubaa9\ucc28<\/b><\/h4>\n<p><b>\ub3c5\uc810 \uc815\ubcf4\ub294 MarketsandMarkets\uc5d0\ub9cc \uc788\ub294 \ucf58\ud150\uce20\/\ub370\uc774\ud130\ub85c, \ub2e4\ub978 \uacbd\uc7c1\uc0ac\uc5d0\uc11c\ub294 \uc81c\uacf5\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/b><\/p>\n<p><b>\uc81c\ubaa9<\/b><\/p>\n<p><b>\ud398\uc774\uc9c0 \ubc88\ud638<\/b><\/p>\n<p><b>\uc18c\uac1c<\/b><\/p>\n<p><b>38<\/b><\/p>\n<p><b>\uc5f0\uad6c \ubc29\ubc95\ub860<\/b><\/p>\n<p><b>43<\/b><\/p>\n<p><b>\uc694\uc57d<\/b><\/p>\n<p><b>55<\/b><\/p>\n<p><b>\ud504\ub9ac\ubbf8\uc5c4 \ud1b5\ucc30\ub825<\/b><\/p>\n<p><b>62<\/b><\/p>\n<p><b>\uc2dc\uc7a5 \uac1c\uc694 \ubc0f \uc0b0\uc5c5 \ub3d9\ud5a5<\/b><\/p>\n<p><b>65<\/b><\/p>\n<ul>\n<li><b>5.1 \uc18c\uac1c<\/b><\/li>\n<li><b>5.2 \uc2dc\uc7a5 \ub3d9\uc778- AI \ucc57\ubd07\uc758 \uba54\uc2dc\uc9d5 \uc11c\ube44\uc2a4 \ud1b5\ud569 \ud655\ub300-\u30aa\u30e0\ub2c8\ucc44\ub110 \ubc30\ud3ec \ubc0f \ucc57\ubd07 \uac1c\ubc1c \ube44\uc6a9 \uac10\uc18c- \uc5b8\uc5b4 \uc9c0\uc6d0 \ubc94\uc704 \ubc0f \uc811\uadfc\uc131 \ud655\ub300- \uc815\ubd80 \ubd80\ubb38\uc5d0\uc11c AI \uae30\ubc18 \ub514\uc9c0\ud138 \uacbd\ud5d8 \uad6c\ud604 \uc218\uc694 \uc99d\uac00 \uc81c\uc57d \uc694\uc778- \uc778\ud504\ub77c \ubc0f \uc9c0\uc5f0 \uc2dc\uac04 \uc81c\uc57d- \ub370\uc774\ud130 \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638 \ubc0f \uc900\uc218 \ubb38\uc81c \uae30\ud68c- \uc2ec\uce35\uc801\uc774\uace0 \uac1c\uc778\ud654\ub41c \uc0c1\ud638 \uc791\uc6a9\uc744 \ucd09\uc9c4\ud558\uae30 \uc704\ud55c \ucef4\ud4e8\ud130 \ube44\uc804\uacfc \uc74c\uc131 \uc778\uc2dd \uae30\uc220\uc758 \ud1b5\ud569 &#8211; \uc218\uc9c1 \uc0b0\uc5c5\ubcc4 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158 &#8211; \uc5d0\uc774\uc804\ud2b8 AI \ubc0f \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uc790\ub3d9\ud654 \uacfc\uc81c &#8211; \uac1c\uc778 \uc815\ubcf4 \ub610\ub294 \ubbfc\uac10\ud55c \uc815\ubcf4\uc758 \uacf5\uac1c\uc5d0 \ub300\ud55c \uc6b0\ub824 &#8211; \ucffc\ub9ac \ud574\uacb0\uc758 \uc815\ud655\uc131 \ubd80\uc871<\/b><\/li>\n<li><b>5.3 2025\ub144 \ubbf8\uad6d \uad00\uc138 \uc870\uce58\uc758 \uc601\ud5a5 \u2013 \ub300\ud654\ud615 AI \uc2dc\uc7a5 \uc18c\uac1c \uc8fc\uc694 \uad00\uc138\uc728 \uac00\uaca9 \uc601\ud5a5 \ubd84\uc11d- \uc804\ub7b5\uc801 \ubcc0\ud654 \ubc0f \uc0c8\ub85c\uc6b4 \ud2b8\ub80c\ub4dc \uad6d\uac00\/\uc9c0\uc5ed\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5 &#8211; \ubbf8\uad6d &#8211; \uc804\ub7b5\uc801 \ubcc0\ud654 \ubc0f \uc8fc\uc694 \uad00\ucc30 \uc0ac\ud56d &#8211; \uc720\ub7fd &#8211; \uc804\ub7b5\uc801 \ubcc0\ud654 \ubc0f \uc8fc\uc694 \uad00\ucc30 \uc0ac\ud56d &#8211; \uc911\uad6d &#8211; \uc804\ub7b5\uc801 \ubcc0\ud654 \ubc0f \uc8fc\uc694 \uad00\ucc30 \uc0ac\ud56d \ucd5c\uc885 \uc0ac\uc6a9 \uc0b0\uc5c5\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5 &#8211; \uc18c\ub9e4 \ubc0f \uc804\uc790 \uc0c1\uac70\ub798 &#8211; \uc758\ub8cc \ubc0f \uc0dd\uba85 \uacfc\ud559 &#8211; \ud1b5\uc2e0 &#8211; \uc758\ub8cc &#8211; BFSI<\/b><\/li>\n<li><b>5.4 \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc758 \uc9c4\ud654<\/b><\/li>\n<li><b>5.5 \ub300\ud654\ud615 AI \uc2dc\uc7a5 \uad6c\uc870<\/b><\/li>\n<li><b>5.6 \uacf5\uae09\ub9dd \ubd84\uc11d<\/b><\/li>\n<li><b>5.7 \uc0dd\ud0dc\uacc4 \ubd84\uc11d AI \ucc57\ubd07 \uc74c\uc131 \ubd07 \uac00\uc0c1 \uc5d0\uc774\uc804\ud2b8 \uc0dd\uc131\ud615 AI \uc5d0\uc774\uc804\ud2b8<\/b><\/li>\n<li><b>5.8 \ud22c\uc790 \ud658\uacbd \ubc0f \uc790\uae08 \uc870\ub2ec \ud604\ud669<\/b><\/li>\n<li><b>5.9 \uc0ac\ub840 \uc5f0\uad6c \ubd84\uc11d \ud734\ub9c8\ub098(Humana)\ub294 IBM WatsonX\ub97c \ud65c\uc6a9\ud574 \ube44\uc6a9\uc774 \ub192\uc740 \uc0ac\uc804 \uc11c\ube44\uc2a4 \uc804\ud654\ub97c \uc904\uc774\uace0 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud588\uc2b5\ub2c8\ub2e4. \uc874\uc2a4 \ud06c\ub9ad \uc2dc(City of Johns Creek)\ub294 \uc544\ub9c8\uc874 \ub809\uc2a4(Amazon Lex)\uc640 \ud611\ub825\ud574 WhatsApp \ucc57\ubd07\uc744 \uac1c\ubc1c\ud574 \uace0\uac1d \ubb38\uc758\uc5d0 \uc2e0\uc18d\ud788 \uc751\ub2f5\ud558\uace0 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ucf30\uc2b5\ub2c8\ub2e4.-HOURS \uc74c\uc131 \uba54\uc77c \uac10\uc18c JIO\ub294 HAPTIK\uacfc \ud611\ub825\ud574 WhatsApp \ucc44\ud305\ubd07\uc744 \uac1c\ubc1c\ud574 \uace0\uac1d \ubb38\uc758\uc5d0 \uc2e0\uc18d\ud788 \uc751\ub2f5\ud558\uace0 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. CHIME FINANCIAL\uc740 TWILIO PROGRAMMABLE MESSAGING\uacfc TWILIO STUDIO\ub97c \ud65c\uc6a9\ud574 \uac1c\uc778\ud654\ub41c SU\ub9ac\ub529 US \uc704\uc131 TV \uc81c\uacf5\uc5c5\uccb4\ub294 [24]7 \uc5d4\uac8c\uc774\uc9c0\uba3c\ud2b8 \ud074\ub77c\uc6b0\ub4dc \ud50c\ub7ab\ud3fc\uc744 \ub3c4\uc785\ud574 \uace0\uac1d \ubb38\uc758\uc758 60%\ub97c \ud574\uacb0\ud588\uc2b5\ub2c8\ub2e4<\/b><\/li>\n<li><b>5.10 \uae30\uc220 \ubd84\uc11d \ud575\uc2ec \uae30\uc220- AI\/ML- NLP \ubc0f \ub525\ub7ec\ub2dd- \uc74c\uc131 \uc778\uc2dd \ubcf4\uc644 \uae30\uc220- \ub370\uc774\ud130 \ubd84\uc11d- \ud074\ub77c\uc6b0\ub4dc \ucef4\ud4e8\ud305 \uc778\uc811 \uae30\uc220- AR\/VR- IoT- \ube14\ub85d\uccb4\uc778- \uc5e3\uc9c0 \ucef4\ud4e8\ud305- \uc74c\uc131 \uc0dd\uccb4 \uc778\uc2dd<\/b><\/li>\n<li><b>5.11 \uaddc\uc81c \ud658\uacbd \uaddc\uc81c \uae30\uad00, \uc815\ubd80 \uae30\uad00 \ubc0f \uae30\ud0c0 \uc870\uc9c1 \uaddc\uc81c \ud504\ub808\uc784\uc6cc\ud06c- \ubd81\ubbf8- \uc720\ub7fd- \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591- \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74- \ub77c\ud2f4 \uc544\uba54\ub9ac\uce74<\/b><\/li>\n<li><b>5.12 \ud2b9\ud5c8 \ubd84\uc11d \ubc29\ubc95\ub860 \ucd9c\uc6d0\ub41c \ud2b9\ud5c8, \ubb38\uc11c \uc720\ud615\ubcc4 \ud601\uc2e0 \ubc0f \ud2b9\ud5c8 \ucd9c\uc6d0<\/b><\/li>\n<li><b>5.13 \uac00\uaca9 \ubd84\uc11d \uc81c\ud488 \uc720\ud615\ubcc4 \ud3c9\uade0 \ud310\ub9e4 \uac00\uaca9, 2025\ub144 \ube44\uc988\ub2c8\uc2a4 \uae30\ub2a5\ubcc4 \ud3c9\uade0 \ud310\ub9e4 \uac00\uaca9, 2025\ub144<\/b><\/li>\n<li><b>5.14 \uc8fc\uc694 \ucee8\ud37c\ub7f0\uc2a4 \ubc0f \ud589\uc0ac (2025\u20132026)<\/b><\/li>\n<li><b>5.15 \ud3ec\ud130\uc758 5\ub300 \uacbd\uc7c1 \uc694\uc778 \ubd84\uc11d \uc2e0\uaddc \uc9c4\uc785\uc790\uc758 \uc704\ud611 \ub300\uccb4\ud488\uc758 \uc704\ud611 \uacf5\uae09\uc5c5\uccb4\uc758 \ud611\uc0c1\ub825 \uad6c\ub9e4\uc790\uc758 \ud611\uc0c1\ub825 \uacbd\uc7c1 \uac15\ub3c4<\/b><\/li>\n<li><b>5.16 \uace0\uac1d\uc758 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \ud2b8\ub80c\ub4dc\/\ud30c\uad34\uc801 \ud601\uc2e0 \uace0\uac1d\uc758 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \ud2b8\ub80c\ub4dc\/\ud30c\uad34\uc801 \ud601\uc2e0<\/b><\/li>\n<li><b>5.17 \uc8fc\uc694 \uc774\ud574\uad00\uacc4\uc790 \ubc0f \uad6c\ub9e4 \uae30\uc900 \uad6c\ub9e4 \uacfc\uc815\uc5d0\uc11c\uc758 \uc8fc\uc694 \uc774\ud574\uad00\uacc4\uc790 \uad6c\ub9e4 \uae30\uc900<\/b><\/li>\n<li><b>5.18 \ub300\ud654\ud615 AI \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378 \uad6c\ub3c5 \uae30\ubc18 \ubaa8\ub378 \uc0ac\uc6a9\ub7c9 \uae30\ubc18 \uacb0\uc81c \ubaa8\ub378 \ub77c\uc774\uc120\uc2a4 \ubc0f \uc601\uad6c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ubaa8\ub378 \ub9de\ucda4\ud615 \uac1c\ubc1c \ubc0f \ucee8\uc124\ud305 \ubaa8\ub378 \uac70\ub798\ud615 \ubaa8\ub378 \ud30c\ud2b8\ub108\uc2ed \ubc0f \uc218\uc775 \uacf5\uc720 \ubaa8\ub378<\/b><\/li>\n<li><b>5.19 \ub300\ud654\ud615 AI \uc2dc\uc7a5: \ubaa8\ubc94 \uc0ac\ub840 \ub514\uc790\uc778 \ubc0f \uc0ac\uc6a9\uc790 \uacbd\ud5d8 \uad50\uc721 \ubc0f \ucd5c\uc801\ud654 \ubcf4\uc548 \ubc0f \uaddc\uc815 \uc900\uc218 \ud1b5\ud569 \ubc0f \ud655\uc7a5\uc131<\/b><\/li>\n<\/ul>\n<p><b>\ub300\ud654\ud615 AI \uc2dc\uc7a5, \uc81c\uacf5\ubcc4<\/b><\/p>\n<p><b>109<\/b><\/p>\n<ul>\n<li><b>6.1 \uc18c\uac1c \uc81c\uacf5: \ub300\ud654\ud615 AI \uc2dc\uc7a5 \ub3d9\uc778<\/b><\/li>\n<li><b>6.2 \ubc30\ud3ec \ubaa8\ub4dc\ubcc4 \uc18c\ud504\ud2b8\uc6e8\uc5b4 &#8211; \ud074\ub77c\uc6b0\ub4dc &#8211; \uc628\ud504\ub808\ubbf8\uc2a4<\/b><\/li>\n<li><b>6.3 \uc11c\ube44\uc2a4 \uc804\ubb38 \uc11c\ube44\uc2a4 &#8211; \ucee8\uc124\ud305 \ubc0f \uc790\ubb38 &#8211; \ud1b5\ud569 \ubc0f \ubc30\ud3ec &#8211; \uc9c0\uc6d0 \ubc0f \uc720\uc9c0\ubcf4\uc218 &#8211; \uad50\uc721 \ubc0f \ud6c8\ub828 \uad00\ub9ac \uc11c\ube44\uc2a4<\/b><\/li>\n<\/ul>\n<p><b>\ub300\ud654\ud615 AI \uc2dc\uc7a5, \uc81c\ud488 \uc720\ud615\ubcc4<\/b><\/p>\n<p><b>123<\/b><\/p>\n<ul>\n<li><b>7.1 \uc18c\uac1c \uc81c\ud488 \uc720\ud615: \ub300\ud654\ud615 AI \uc2dc\uc7a5 \ub3d9\uc778<\/b><\/li>\n<li><b>7.2 AI \ucc57\ubd07 \uace0\uac1d \ucc38\uc5ec\ub97c \uac15\ud654\ud558\uace0 \ud310\ub9e4\ub97c \ucd09\uc9c4\ud558\ub294 AI \ucc57\ubd07<\/b><\/li>\n<li><b>7.3 \uc74c\uc131 \ubd07 \uc140\ud504 \uc11c\ube44\uc2a4 \ube44\uc728\uc744 \uac1c\uc120\ud558\uace0, \ubcf5\uc7a1\ud55c \uc2dc\ub098\ub9ac\uc624\ub97c \ub354 \ube60\ub974\uac8c \ucc98\ub9ac\ud558\uba70, \uc778\uc801 \uc5d0\uc774\uc804\ud2b8\uc758 \ud544\uc694\uc131\uc744 \uc904\uc774\ub294 \uc74c\uc131 \ubd07<\/b><\/li>\n<li><b>7.4 \uac00\uc0c1 \ube44\uc11c \uc0dd\uc0b0\uc131 \ubc0f \uc0ac\uc6a9\uc790 \uacbd\ud5d8 \uac1c\uc120\uc5d0 \uc788\uc5b4 \uac00\uc0c1 \ube44\uc11c\uc758 \uc5ed\ud560 \ud655\ub300<\/b><\/li>\n<li><b>7.5 \uc0dd\uc131\ud615 AI \uc5d0\uc774\uc804\ud2b8 \ub300\ud654\ud615 AI \uc2dc\uc7a5\uc5d0\uc11c \uc0dd\uc131\ud615 AI \uc5d0\uc774\uc804\uc2a4\ub85c \ub300\ud654\uc758 \ubcc0\ud654<\/b><\/li>\n<\/ul>\n<p><b>\ub300\ud654\ud615 AI \uc2dc\uc7a5, \ube44\uc988\ub2c8\uc2a4 \uae30\ub2a5\ubcc4 \ubd84\ub958<\/b><\/p>\n<p><b>130<\/b><\/p>\n<ul>\n<li><b>8.1 \uc18c\uac1c \ube44\uc988\ub2c8\uc2a4 \uae30\ub2a5: \ub300\ud654\ud615 AI \uc2dc\uc7a5 \ub3d9\uc778<\/b><\/li>\n<li><b>8.2 \ud310\ub9e4 \ubc0f \ub9c8\ucf00\ud305 \ucee8\ud0dd \uc13c\ud130 \uc790\ub3d9\ud654- AI \uae30\ubc18 \ucc57\ubd07\uacfc \uc74c\uc131 \uc5b4\uc2dc\uc2a4\ud134\ud2b8\ub97c \uc6b4\uc601\uc5d0 \ud1b5\ud569\ud558\ub294 \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ube0c\ub79c\ub4dc \ubc0f \uad11\uace0 &#8211; \ube0c\ub79c\ub4dc \ubc0f \uad11\uace0 \ubd84\uc57c\uc5d0\uc11c \ub300\ud654\ud615 AI\ub97c \ud1b5\ud574 \ud310\ub9e4 \ubc0f \ub9c8\ucf00\ud305\uc744 \uac15\ud654\ud569\ub2c8\ub2e4. \ucea0\ud398\uc778 \uad00\ub9ac &#8211; \uac1c\uc778\ud654\ub41c \ucc38\uc5ec\uc640 \uc815\ubc00\ud55c \ud0c0\uac9f\ud305\uc744 \uc704\ud55c \ub300\ud654\ud615 AI\ub97c \ud65c\uc6a9\ud55c \ud310\ub9e4 \ubc0f \ub9c8\ucf00\ud305 \ucea0\ud398\uc778 \ud601\uc2e0 \uace0\uac1d \ucc38\uc5ec \ubc0f \uc720\uc9c0 &#8211; \ub300\ud654\ud615 AI \uae30\ubc18 \uc2e4\uc2dc\uac04 \uc0c1\ud638\uc791\uc6a9\uacfc \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uace0\uac1d \ucc38\uc5ec \ubc0f \uc720\uc9c0 \ud5a5\uc0c1 \uae30\ud0c0<\/b><\/li>\n<li><b>8.3 \uc6b4\uc601 \ubc0f \uacf5\uae09\ub9dd \uc6cc\ud06c\ud50c\ub85c\uc6b0 \ucd5c\uc801\ud654- \ub300\ud654\ud615 AI \uae30\ubc18 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \ucd5c\uc801\ud654\ub97c \ud1b5\ud574 \uc6b4\uc601 \ubc0f \uacf5\uae09\ub9dd \ud6a8\uc728\ud654 \uc77c\uc815 \ubc0f \uacbd\ub85c \uad00\ub9ac- \ub300\ud654\ud615 AI\ub97c \ud65c\uc6a9\ud55c \uc9c0\ub2a5\ud615 \uc77c\uc815 \ubc0f \uacbd\ub85c \ucd5c\uc801\ud654\ub97c \ud1b5\ud574 \ubb3c\ub958 \ubc0f \ubc30\uc1a1 \ud6a8\uc728\ud654 \uc7ac\uace0 \uad00\ub9ac- \ub300\ud654\ud615 AI \uae30\ubc18 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud574 \uc7ac\uace0 \ud1b5\uc81c \ubc0f \ud6a8\uc728\uc131 \ud5a5\uc0c1 \uacf5\uae09\uc5c5\uccb4 \uad00\ub9ac- \ub300\ud654\ud615 AI \uae30\ubc18 \uad00\ub9ac\ub97c \ud1b5\ud574 \uacf5\uae09\uc5c5\uccb4 \uad00\uacc4 \ubc0f \ud6a8\uc728\uc131 \ud601\uc2e0 \uc791\uc5c5 \ubc0f \ud504\ub85c\uc81d\ud2b8 \uad00\ub9ac \uc9c0\uc6d0- \ub300\ud654\ud615 AI \uae30\ubc18 \ud504\ub85c\uc81d\ud2b8 \uad00\ub9ac\ub97c \ud1b5\ud574 \uacf5\uae09\ub9dd \ud6a8\uc728\uc131 \ucd5c\uc801\ud654 \uae30\ud0c0<\/b><\/li>\n<li><b>8.4 \uc7ac\ubb34 \ubc0f \ud68c\uacc4 \uac00\uc0c1 \uc7ac\ubb34 \uc790\ubb38\uac00- AI \uae30\ubc18 \uac00\uc0c1 \uc790\ubb38 \ubc0f \ub9de\ucda4\ud615 \uc9c0\uc6d0\uc744 \ud1b5\ud574 \uae08\uc735 \uc11c\ube44\uc2a4 \ud601\uc2e0 \ube44\uc6a9 \ucd94\uc801 \ubc0f \ubcf4\uace0- \ub300\ud654\ud615 AI\ub97c \ud65c\uc6a9\ud55c \uacbd\ube44 \uad00\ub9ac \uc790\ub3d9\ud654 \ubc0f \ud6a8\uc728\ud654 \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \ubc0f \uc900\uc218 \uad00\ub9ac- \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 \ub370\uc774\ud130 \ubcf4\ud638 \uac15\ud654 \ubc0f \uaddc\uc81c \uc900\uc218 \ud655\ubcf4 \uc790\ub3d9\ud654\ub41c \uccad\uad6c\uc11c \ucc98\ub9ac- \ub300\ud654\ud615 AI \uae30\ubc18 \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uccad\uad6c\uc11c \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uac04\uc18c\ud654 \ubc0f \uc815\ud655\uc131 \ud5a5\uc0c1 \uae30\ud0c0<\/b><\/li>\n<li><b>8.5 \uc778\uc0ac (HR) \uc9c1\uc6d0 \ucc38\uc5ec \ubc0f \uc628\ubcf4\ub529- \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\ub3c4\ub97c \ub192\uc774\uace0 \uc628\ubcf4\ub529 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud569\ub2c8\ub2e4. \uc131\uacfc \uad00\ub9ac- \ub300\ud654\ud615 AI\ub97c \ud65c\uc6a9\ud55c \uc131\uacfc \uad00\ub9ac\ub85c HR \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub192\uc774\uace0 \uc9c1\uc6d0 \uac1c\ubc1c\uc744 \ucd09\uc9c4\ud569\ub2c8\ub2e4. \ubb38\uc11c \uad00\ub9ac- \ub300\ud654\ud615 AI \uae30\ubc18 \uad00\ub9ac\ub97c \ud1b5\ud574 HR \ubb38\uc11c \uc6cc\ud06c\ud50c\ub85c\uc6b0\uc640 \uc811\uadfc\uc131\uc744 \ucd5c\uc801\ud654\ud569\ub2c8\ub2e4. \ucc44\uc6a9 \uc9c0\uc6d0 \ubc0f \uc2a4\ud06c\ub9ac\ub2dd- \ub300\ud654\ud615 AI\ub97c \ud1b5\ud574 \ucc44\uc6a9 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uace0 \ud6c4\ubcf4\uc790 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ucf1c HR \ucc44\uc6a9\uc744 \ud601\uc2e0\ud569\ub2c8\ub2e4. \uae30\ud0c0<\/b><\/li>\n<li><b>8.6 ITSM \uc0ac\uace0 \uad00\ub9ac- \ub300\ud654\ud615 AI\ub97c \ud65c\uc6a9\ud55c \uc0ac\uace0 \ud574\uacb0 \uc790\ub3d9\ud654 \ubc0f \uc0ac\uc6a9\uc790 \uacbd\ud5d8 \uac1c\uc120 \ube44\uc6a9 \ucd5c\uc801\ud654- \ub300\ud654\ud615 AI \uae30\ubc18 \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uc6b4\uc601 \ube44\uc6a9 \uc808\uac10 \ubc0f \uc0dd\uc0b0\uc131 \ud5a5\uc0c1 \ubb38\uc758 \ucc98\ub9ac- \uc9c0\ub2a5\ud615 \ub300\ud654\ud615 AI\ub97c \ud65c\uc6a9\ud55c \ubb38\uc758 \ucc98\ub9ac\ub85c \uc0ac\uc6a9\uc790 \uc9c0\uc6d0 \ubc0f \uc815\ubcf4 \uc811\uadfc\uc131 \ud5a5\uc0c1 \uc9c0\uc2dd \uad00\ub9ac- \ub300\ud654\ud615 AI \uae30\ubc18 \uc9c0\uc2dd \uad00\ub9ac\ub97c \ud1b5\ud574 \uc815\ubcf4 \uc811\uadfc\uc131 \uac1c\uc120 \ubc0f \uc9c0\uc6d0 \ud6a8\uc728\uc131 \ud5a5\uc0c1 \uae30\ud0c0<\/b><\/li>\n<\/ul>\n<p><b>\ub300\ud654\ud615 AI \uc2dc\uc7a5, \ud1b5\ud569 \uc720\ud615\ubcc4<\/b><\/p>\n<p><b>146<\/b><\/p>\n<ul>\n<li><b>9.1 \uc18c\uac1c \ud1b5\ud569 \uc720\ud615: \ub300\ud654\ud615 AI \uc2dc\uc7a5 \ub3d9\uc778<\/b><\/li>\n<li><b>9.2 \ub0b4\ubd80 \uae30\uc5c5 \uc2dc\uc2a4\ud15c CRM- \ub300\ud654\ud615 AI\uc640 CRM \ud1b5\ud569\uc744 \ud1b5\ud574 \ub354 \uc2a4\ub9c8\ud2b8\ud55c \uace0\uac1d \ucc38\uc5ec \ud65c\uc131\ud654 \uc9c0\uc2dd \uae30\ubc18 \uc2dc\uc2a4\ud15c- \ub300\ud654\ud615 AI\uc640 \uc9c0\uc2dd \uae30\ubc18 \uc2dc\uc2a4\ud15c \ud1b5\ud569\uc744 \ud1b5\ud574 \uae30\uc5c5 \uc9c0\ub2a5 \uac15\ud654<\/b><\/li>\n<li><b>9.3 \uc678\ubd80 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110 \ubaa8\ubc14\uc77c \uc571- \ubaa8\ubc14\uc77c \uc571\uc5d0 \ub300\ud654\ud615 AI \ud1b5\ud569\uc744 \ud1b5\ud574 \uc0ac\uc6a9\uc790 \ucc38\uc5ec \uac15\ud654 IVR \uc2dc\uc2a4\ud15c- AI \uac15\ud654\ud615 \uc0c1\ud638\uc791\uc6a9 \uc74c\uc131 \uc751\ub2f5(IVR) \uc2dc\uc2a4\ud15c\uc73c\ub85c \uace0\uac1d \uc9c0\uc6d0 \ud601\uc2e0 \uba54\uc2dc\uc9d5 \uc11c\ube44\uc2a4\/\ud50c\ub7ab\ud3fc &#8211; \uba54\uc2dc\uc9d5 \ud50c\ub7ab\ud3fc\uc5d0 \ub300\ud654\ud615 AI \ud1b5\ud569\uc744 \ud1b5\ud574 \uace0\uac1d \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucd5c\uc801\ud654 \uc6f9\uc0ac\uc774\ud2b8 &#8211; \uc6f9\uc0ac\uc774\ud2b8\uc5d0 AI \uae30\ubc18 \ucc57\ubd07 \ud1b5\ud569\uc744 \ud1b5\ud574 \uace0\uac1d \uacbd\ud5d8 \ud5a5\uc0c1 \ub300\ud654\ud615 AI \uc2dc\uc7a5, \ucd5c\uc885 \uc0ac\uc6a9\uc790\ubcc4<\/b><\/li>\n<\/ul>\n<p><b>\ub300\ud654\ud615 AI \uc2dc\uc7a5, \ucd5c\uc885 \uc0ac\uc6a9\uc790\ubcc4<\/b><\/p>\n<p><b>154<\/b><\/p>\n<ul>\n<li><b>10.1 \uc18c\uac1c \ucd5c\uc885 \uc0ac\uc6a9\uc790: \ub300\ud654\ud615 AI \uc2dc\uc7a5 \ub3d9\uc778<\/b><\/li>\n<li><b>10.2 \uac1c\uc778 \uc0ac\uc6a9\uc790<\/b><\/li>\n<li><b>10.3 \uae30\uc5c5 BFSI- \uc790\ub3d9\ud654\ub41c \uace0\uac1d \uc9c0\uc6d0- \ub300\ud654\ud615 \ubc45\ud0b9- \ud3ec\ud2b8\ud3f4\ub9ac\uc624 \uad00\ub9ac- \ud22c\uc790 \uc790\ubb38 \ubd07- \uae30\ud0c0 \uc18c\ub9e4 \ubc0f \uc804\uc790 \uc0c1\uac70\ub798- \uc74c\uc131 \uc0c1\uac70\ub798- \uac1c\uc778 \ub9de\ucda4\ud615 \ucd94\ucc9c- \ub9e4\uc7a5 \ub0b4 \uc9c0\uc6d0- \uc790\ub3d9\ud654\ub41c \uc124\ubb38\uc870\uc0ac- \uc790\ub3d9\ud654\ub41c \uc8fc\ubb38 \ucd94\uc801 \ubc0f \uc5c5\ub370\uc774\ud2b8- \uae30\ud0c0 \uc758\ub8cc \ubc0f \uc0dd\uba85 \uacfc\ud559- \uc790\ub3d9\ud654\ub41c \uc608\uc57d \uc608\uc57d- \ud658\uc790 \ucc38\uc5ec \ubc0f \ud6c4\uc18d \uc870\uce58- \uc790\uae30 \uac74\uac15 \uad00\ub9ac- \uc99d\uc0c1 \ud3c9\uac00 \ubc0f \ud2b8\ub9ac\uc544\uc9c0 \uad00\ub9ac- \uae30\ud0c0 \uae30\uc220 \ubc0f \uc18c\ud504\ud2b8\uc6e8\uc5b4- IT \ud5ec\ud504\ub370\uc2a4\ud06c \uc9c0\uc6d0 \ubc0f \ubb38\uc81c \ud574\uacb0- \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ubc0f \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc9c0\uc6d0- \ud504\ub85c\uc81d\ud2b8 \uad00\ub9ac \ubc0f \uc791\uc5c5 \ucd94\uc801- \uac00\uc0c1 IT \uad6c\ub9e4 \ubcf4\uc870\uc6d0- \uae30\ud0c0 \ud1b5\uc2e0- \uace0\uac1d \uc9c0\uc6d0- \ud310\ub9e4 \ubc0f \uc5c5\uc140\ub9c1 \ubcf4\uc870- \uae30\uc220 \uc9c0\uc6d0 \uc790\ub3d9\ud654- \uace0\uac1d \uc628\ubcf4\ub529 \ubc0f KYC- \uae30\ud0c0 \ubbf8\ub514\uc5b4 &amp; \uc5d4\ud130\ud14c\uc778\uba3c\ud2b8- \ucf58\ud150\uce20 \uac1c\uc778\ud654- \ubab0\uc785\ud615 \ub300\ud654\ud615 \uac8c\uc784- \uad11\uace0 \ubc0f \ud504\ub85c\ubaa8\uc158- \ucf58\ud150\uce20 \ud604\uc9c0\ud654 \ubc0f \ubc88\uc5ed- \uae30\ud0c0 \uc5ec\ud589 &amp; \ud638\uc2a4\ud53c\ud0c8\ub9ac\ud2f0- \uac00\uc0c1 \uc5ec\ud589 \uc9c0\uc6d0- \ub9de\ucda4\ud615 \uc5ec\ud589 \uacc4\ud68d- \ub300\ud654\ud615 \uccb4\ud06c\uc778- \uae30\ud0c0 \uc815\ubd80 \ubc0f \uad6d\ubc29- \uc804\uc790\uc815\ubd80 \uc11c\ube44\uc2a4- \uacf5\uacf5 \uc548\uc804 \uc815\ubcf4 \uc804\ub2ec- \uac00\uc0c1 \ud6c8\ub828 \ubcf4\uc870\uc6d0- \uae30\ud0c0 \uc5d0\ub108\uc9c0 \ubc0f \uc720\ud2f8\ub9ac\ud2f0- \uace0\uac1d \uc11c\ube44\uc2a4 \ubc0f \ucc38\uc5ec- \uc6b4\uc601 \ubc0f \uc778\ud504\ub77c \uc9c0\uc6d0- \uc790\ub3d9\ud654\ub41c \uccad\uad6c \ubc0f \uacb0\uc81c \uc9c0\uc6d0- \uaddc\uc81c, \uc548\uc804 \ubc0f \uc900\uc218- \uae30\ud0c0 \uc790\ub3d9\ucc28- \uc0ac\uc804 \ud310\ub9e4 \ubc0f \uc1fc\ub8f8 \uc9c0\uc6d0- \ucc28\ub7c9 \ub0b4 \uc9c0\uc6d0- \uc0ac\ud6c4 \ud310\ub9e4 \uc9c0\uc6d0- AI \uae30\ubc18 \ub0b4\ube44\uac8c\uc774\uc158 \ubc0f \uacbd\ub85c \ucd5c\uc801\ud654- \uae30\ud0c0 \uc6b4\uc1a1 \ubc0f \ubb3c\ub958- \ud56d\ub9cc \ubc0f \ud130\ubbf8\ub110 \uc6b4\uc601 \uc9c0\uc6d0- \uc6b4\uc804\uc790 \uc9c0\uc6d0 \ubc0f \uc628\ubcf4\ub529 \ubd07- \ucc3d\uace0 \uc6b4\uc601 \ubcf4\uc870- \ucc28\ub7c9 \uac74\uac15 \ubc0f \uc720\uc9c0\ubcf4\uc218 \ubd07- \uae30\ud0c0 \uae30\ud0c0 \uae30\uc5c5<\/b><\/li>\n<\/ul>\n<p><b>\uc9c0\uc5ed\ubcc4 \ub300\ud654\ud615 AI \uc2dc\uc7a5<\/b><\/p>\n<p><b>189<\/b><\/p>\n<ul>\n<li><b>11.1 \uc18c\uac1c<\/b><\/li>\n<li><b>11.2 \ubd81\uc544\uba54\ub9ac\uce74: \ub300\ud654\ud615 AI \uc2dc\uc7a5 \ub3d9\uc778 \ubd81\uc544\uba54\ub9ac\uce74: \uac70\uc2dc\uacbd\uc81c \uc804\ub9dd \ubbf8\uad6d- \uace0\uac1d \uc9c0\uc6d0 \uc11c\ube44\uc2a4\ub97c \uac1c\uc120\ud558\uae30 \uc704\ud55c \ucf5c\uc13c\ud130\uc758 \uc218\uc694 \uc99d\uac00\uac00 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158 \uc218\uc694\ub97c \ucd09\uc9c4 \uce90\ub098\ub2e4- \uace0\uac1d \ub9cc\uc871\ub3c4 \ud5a5\uc0c1, \uc0dd\uc0b0\uc131 \ucd5c\uc801\ud654, \ud601\uc2e0 \ucd09\uc9c4\uc774 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158 \uc218\uc694\ub97c \ucd09\uc9c4<\/b><\/li>\n<li><b>11.3 \uc720\ub7fd \uc720\ub7fd: \ub300\ud654\ud615 AI \uc2dc\uc7a5 \ub3d9\uc778 \uc720\ub7fd: \uac70\uc2dc\uacbd\uc81c \uc804\ub9dd \uc601\uad6d &#8211; AI \uae30\ubc18 \uace0\uac1d \uc9c0\uc6d0 \uc11c\ube44\uc2a4\uc758 \ucc44\ud0dd \uc99d\uac00\uc640\u30aa\u30e0\ub2c8\ucc44\ub110 \ubc29\ubc95\uc758 \ub3c4\uc785 \ud655\ub300\uac00 \uc2dc\uc7a5 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \ub3c5\uc77c- \ub300\ud654\ud615 AI\ub97c \ud1b5\ud574 \uace0\uac1d \uc11c\ube44\uc2a4 \ud5a5\uc0c1, \ud504\ub85c\uc138\uc2a4 \uc790\ub3d9\ud654, \uc0ac\uc6a9\uc790 \uacbd\ud5d8 \uac1c\uc120 \ud504\ub791\uc2a4- \uace0\uae09 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158 \uac1c\ubc1c\uc5d0 \uc9d1\uc911\ud558\uc5ec \uc2dc\uc7a5 \uc131\uc7a5 \ucd09\uc9c4 \uc774\ud0c8\ub9ac\uc544- \uae30\uc220 \ud601\uc2e0, \ube44\uc6a9 \ud6a8\uc728\uc131, \ubcc0\ud654\ud558\ub294 \uace0\uac1d \uae30\ub300\uce58\uc5d0 \uc911\uc810\uc744 \ub450\uc5b4 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158 \uc218\uc694 \ucd09\uc9c4 \uc2a4\ud398\uc778- \uac15\ub825\ud55c \uae30\uc220 \uc0dd\ud0dc\uacc4\uc640 AI \uc5f0\uad6c \uac1c\ubc1c\uc5d0 \ub300\ud55c \uc9d1\uc911\uc73c\ub85c \ub300\ud654\ud615 AI \uc194\ub8e8\uc158 \uc218\uc694 \ucd09\uc9c4 \uc720\ub7fd \uae30\ud0c0 \uc9c0\uc5ed<\/b><\/li>\n<li><b>11.4 \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591: \ub300\ud654\ud615 AI \uc2dc\uc7a5 \ub3d9\uc778 \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591: \uac70\uc2dc\uacbd\uc81c \uc804\ub9dd \uc911\uad6d- \uc6b4\uc601 \ud504\ub808\uc784\uc6cc\ud06c\uc5d0 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158 \ud1b5\ud569\uc73c\ub85c \uc2dc\uc7a5 \uc131\uc7a5 \uc778\ub3c4- \uc778\ud130\ub137 \ubcf4\uae09\ub960 \uc99d\uac00, \uc2a4\ub9c8\ud2b8\ud3f0 \uc0ac\uc6a9 \ud655\ub300, \uc815\ubd80\uc758 \u2018\ub514\uc9c0\ud138 \uc778\ub3c4\u2019 \uc774\ub2c8\uc154\ud2f0\ube0c\ub85c \uc2dc\uc7a5 \uc131\uc7a5 \uc77c\ubcf8- \uace0\ub839\ud654 \uc778\uad6c, \ub178\ub3d9\ub825 \ubd80\uc871, \uc815\ubd80\uc758 AI \ucc44\ud0dd \ucd09\uc9c4 \uc815\ucc45\uc73c\ub85c \uc2dc\uc7a5 \uc131\uc7a5 \uac00\uc18d\ud654 \ud55c\uad6d- \uae30\uc220 \ud601\uc2e0, \ub192\uc740 \uc778\ud130\ub137 \ubcf4\uae09\ub960, \uc815\ubd80 \uc815\ucc45\uc73c\ub85c \uc2dc\uc7a5 \uc131\uc7a5 \ucd09\uc9c4 \uc544\uc138\uc548- \ub514\uc9c0\ud138 \uc804\ud658 \ucd09\uc9c4 \uc815\ucc45\uc73c\ub85c \uc2dc\uc7a5 \uc131\uc7a5 \uc9c0\uc6d0 \uc624\uc2a4\ud2b8\ub808\uc77c\ub9ac\uc544 \ubc0f \ub274\uc9c8\ub79c\ub4dc- \ub514\uc9c0\ud138\ud654 \ud655\ub300, \uc0b0\uc5c5 \uc804\ubc18\uc758 AI \uae30\uc220 \ucc44\ud0dd, \ub9de\ucda4\ud615 \uace0\uac1d \uacbd\ud5d8 \uc218\uc694\ub85c \uc2dc\uc7a5 \uc131\uc7a5 \ucd09\uc9c4 \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591 \uae30\ud0c0 \uc9c0\uc5ed<\/b><\/li>\n<li><b>11.5 \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74: \ub300\ud654\ud615 AI \uc2dc\uc7a5 \uc131\uc7a5 \uc694\uc778 \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74: \uac70\uc2dc\uacbd\uc81c \uc804\ub9dd \uc544\ub78d\uc5d0\ubbf8\ub9ac\ud2b8(UAE)- \u2018UAE Vision 2021\u2019, \ub450\ubc14\uc774\uc758 \uc2a4\ub9c8\ud2b8 \uc2dc\ud2f0 \uc815\ucc45, \uc720\ub9ac\ud55c \ud22c\uc790 \ud658\uacbd\uc774 \uc2dc\uc7a5 \uc131\uc7a5\uc744 \ucd09\uc9c4 \uc0ac\uc6b0\ub514\uc544\ub77c\ube44\uc544(KSA)- \uace0\uae09 \uae30\uc220 \ucc44\ud0dd \uc99d\uac00, \uac15\ub825\ud55c \ud1b5\uc2e0 \uc778\ud504\ub77c, \uc778\ud130\ub137 \ubcf4\uae09\ub960 \uc0c1\uc2b9\uc774 \uc2dc\uc7a5 \uc131\uc7a5\uc744 \uc8fc\ub3c4 \uce74\ud0c0\ub974(QATAR)- \u2018\uce74\ud0c0\ub974 \ube44\uc804 2030\u2019 \ubc0f \uae30\ud0c0 \uc815\ubd80 \uc815\ucc45, \ubc88\uc601\ud558\ub294 \uad00\uad11 \ubc0f \ud638\ud154 \uc0b0\uc5c5\uc774 \uc2dc\uc7a5 \uc131\uc7a5\uc744 \uac00\uc18d\ud654\ud560 \uac83\uc785\ub2c8\ub2e4. \uc774\uc9d1\ud2b8- \uac1c\uc778\ud654\ub41c \uace0\uac1d \uacbd\ud5d8\uacfc \ud6a8\uc728\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\uc5d0 \ub300\ud55c \uc218\uc694 \uc99d\uac00\uac00 \uc2dc\uc7a5\uc744 \ucd09\uc9c4\ud560 \uac83\uc785\ub2c8\ub2e4. \ub0a8\uc544\ud504\ub9ac\uce74\uacf5\ud654\uad6d- \uace0\uae09 \uae30\uc220\uc758 \ucc44\ud0dd \uc99d\uac00, \uac15\ub825\ud55c \ud1b5\uc2e0 \uc778\ud504\ub77c, \uc778\ud130\ub137 \ubcf4\uae09\ub960 \uc0c1\uc2b9\uc774 \uc2dc\uc7a5\uc744 \uc8fc\ub3c4\ud560 \uac83\uc785\ub2c8\ub2e4. \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74 \ub098\uba38\uc9c0 \uc9c0\uc5ed<\/b><\/li>\n<li><b>11.6 \ub77c\ud2f4 \uc544\uba54\ub9ac\uce74\ub77c\ud2f4 \uc544\uba54\ub9ac\uce74: \ub300\ud654\ud615 AI \uc2dc\uc7a5 \ub3d9\uc778 \ub77c\ud2f4 \uc544\uba54\ub9ac\uce74: \uac70\uc2dc\uacbd\uc81c \uc804\ub9dd \ube0c\ub77c\uc9c8 &#8211; \ub514\uc9c0\ud138\ud654 \ud655\ub300, \uc778\ud130\ub137 \ubc0f \uc2a4\ub9c8\ud2b8\ud3f0 \ubcf4\uae09\ub960 \uc99d\uac00, \ub2e4\uad6d\uc5b4 \ucc57\ubd07\uc758 \ub4f1\uc7a5\uc73c\ub85c \uc2dc\uc7a5 \uc131\uc7a5 \ucd09\uc9c4 \uba55\uc2dc\ucf54 &#8211; \uae09\uc18d\ud788 \uc9c4\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uacfc AI \uae30\ubc18 \uae30\uc220\uc758 \ucc44\ud0dd \uc99d\uac00\ub85c \ub300\ud654\ud615 AI \uc194\ub8e8\uc158 \uc218\uc694 \uc99d\uac00 \uc544\ub974\ud5e8\ud2f0\ub098 &#8211; \uac1c\uc778\ud654\ub41c \uace0\uac1d \uacbd\ud5d8\uc5d0 \ub300\ud55c \uc218\uc694 \uc99d\uac00\ub85c \ub300\ud654\ud615 AI \uc2dc\uc7a5 \uc131\uc7a5 \ucd09\uc9c4 \ub77c\ud2f4 \uc544\uba54\ub9ac\uce74 \ub098\uba38\uc9c0 \uc9c0\uc5ed<\/b><\/li>\n<\/ul>\n<p><b>\uacbd\uc7c1 \ud658\uacbd<\/b><\/p>\n<p><b>251<\/b><\/p>\n<ul>\n<li><b>12.1 \uac1c\uc694<\/b><\/li>\n<li><b>12.2 \uc8fc\uc694 \uc5c5\uccb4 \uc804\ub7b5\/\uc2b9\ub9ac \uc694\uc778, 2022\u20132025<\/b><\/li>\n<li><b>12.3 \ub9e4\ucd9c \ubd84\uc11d, 2020\u20132024<\/b><\/li>\n<li><b>12.4 \uc2dc\uc7a5 \uc810\uc720\uc728 \ubd84\uc11d, 2024 \uc2dc\uc7a5 \uc21c\uc704 \ubd84\uc11d<\/b><\/li>\n<li><b>12.5 \uc81c\ud488 \ube44\uad50 \ubd84\uc11d\uc81c\ud488 \ube44\uad50 \ubd84\uc11d, \uc8fc\uc694\/\uc120\ub3c4 \uc5c5\uccb4\ubcc4- Kore.ai (Kore.ai Platform)- Microsoft (Azure Bot Services + Copilot)- Google (Dialogflow)- IBM (Watsonx Assistant)- AWS (AWS Lex)<\/b><\/li>\n<li><b>12.6 \uae30\uc5c5 \uac00\uce58 \ud3c9\uac00 \ubc0f \uc7ac\ubb34 \uc9c0\ud45c<\/b><\/li>\n<li><b>12.7 \uae30\uc5c5 \ud3c9\uac00 \ub9e4\ud2b8\ub9ad\uc2a4: \uc8fc\uc694 \ud50c\ub808\uc774\uc5b4, 2024\ub144 \uc2a4\ud0c0 \uae30\uc5c5, \uc2e0\ud765 \ub9ac\ub354, \uc8fc\uc694 \ud50c\ub808\uc774\uc5b4, \ucc38\uac00 \uae30\uc5c5 \uae30\uc5c5 \ubc1c\uc790\ucde8: \uc8fc\uc694 \uae30\uc5c5, 2024- \uae30\uc5c5 \uaddc\ubaa8- \uc9c0\uc5ed\ubcc4 \uaddc\ubaa8- \uc81c\ud488 \uc720\ud615\ubcc4 \uaddc\ubaa8- \ube44\uc988\ub2c8\uc2a4 \uae30\ub2a5\ubcc4 \uaddc\ubaa8- \ucd5c\uc885 \uc0ac\uc6a9\uc790\ubcc4 \uaddc\ubaa8<\/b><\/li>\n<li><b>12.8 \uae30\uc5c5 \ud3c9\uac00 \ub9e4\ud2b8\ub9ad\uc2a4: \uc2a4\ud0c0\ud2b8\uc5c5\/\uc911\uc18c\uae30\uc5c5, 2024\uc120\ub3c4\uc801 \uae30\uc5c5 \ubc18\uc751\ud615 \uae30\uc5c5 \uc5ed\ub3d9\uc801 \uae30\uc5c5 \ucd08\uae30 \ub2e8\uacc4 \uae30\uc5c5 \uacbd\uc7c1 \ubca4\uce58\ub9c8\ud0b9: \uc2e0\uc0dd \uae30\uc5c5\/\uc911\uc18c\uae30\uc5c5, 2024 &#8211; \uc8fc\uc694 \uc2e0\uc0dd \uae30\uc5c5\/\uc911\uc18c\uae30\uc5c5\uc758 \uc0c1\uc138 \ubaa9\ub85d &#8211; \uc8fc\uc694 \uc2e0\uc0dd \uae30\uc5c5\/\uc911\uc18c\uae30\uc5c5\uc758 \uacbd\uc7c1 \ubca4\uce58\ub9c8\ud0b9<\/b><\/li>\n<li><b>12.9 \uacbd\uc7c1 \uc2dc\ub098\ub9ac\uc624 \uc81c\ud488 \ucd9c\uc2dc \ubc0f \uac1c\uc120 \uac70\ub798<\/b><\/li>\n<\/ul>\n<p><b>\ud68c\uc0ac \ud504\ub85c\ud544<\/b><\/p>\n<p><b>289<\/b><\/p>\n<ul>\n<li><b>13.1 \uc18c\uac1c<\/b><\/li>\n<li><b>13.2 \uc8fc\uc694<\/b><\/li>\n<li>\n<div class=\"bullets\">\u00a0MICROSOFT<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bulletsList\">&#8211; MnM view<\/div>\n<div class=\"bulletsList\">&#8211; MnM view<\/div>\n<div class=\"bullets\">\u00a0IBM<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bulletsList\">&#8211; MnM view<\/div>\n<div class=\"bullets\">\u00a0GOOGLE<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bulletsList\">&#8211; MnM view<\/div>\n<div class=\"bullets\">\u00a0AWS<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bulletsList\">&#8211; MnM view<\/div>\n<div class=\"bullets\">\u00a0KORE.AI<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bulletsList\">&#8211; MnM view<\/div>\n<div class=\"bullets\">\u00a0ORACLE<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bullets\">\u00a0OPENAI<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bulletsList\">&#8211; MnM view<\/div>\n<div class=\"bullets\">\u00a0BAIDU<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bullets\">\u00a0SAP<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bullets\">\u00a0LIVEPERSON<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bullets\">\u00a0[24]7.AI<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bullets\">\u00a0EGAIN<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bullets\">\u00a0SOUNDHOUND AI<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bullets\">\u00a0VERINT<\/div>\n<div class=\"bullets\">\u00a0ANTHROPIC<\/div>\n<div class=\"bullets\">\u00a0SPRINKLR<\/div>\n<div class=\"bullets\">\u00a0GUPSHUP<\/div>\n<div class=\"bullets\">\u00a0YELLOW.AI<\/div>\n<div class=\"bullets\">\u00a0TWILIO<\/div>\n<div class=\"bullets\">\u00a0UNIPHORE<\/div>\n<\/li>\n<li>\n<div class=\"bulletsHead\">13.3 OTHER PLAYERS<\/div>\n<div class=\"bullets\">\u00a0TENEO.AI<\/div>\n<div class=\"bulletsList\">&#8211; Business overview<\/div>\n<div class=\"bulletsList\">&#8211; Products\/Solutions\/Services offered<\/div>\n<div class=\"bulletsList\">&#8211; Recent developments<\/div>\n<div class=\"bullets\">\u00a0AISERA<\/div>\n<div class=\"bullets\">\u00a0LAIYE<\/div>\n<div class=\"bullets\">\u00a0OMILIA<\/div>\n<div class=\"bullets\">\u00a0INBENTA<\/div>\n<div class=\"bullets\">\u00a0AVAAMO<\/div>\n<div class=\"bullets\">\u00a0COGNIGY<\/div>\n<div class=\"bullets\">\u00a0ONEREACH.AI<\/div>\n<div class=\"bullets\">\u00a0BOOST.AI<\/div>\n<div class=\"bullets\">\u00a0HAPTIK<\/div>\n<div class=\"bullets\">\u00a0CONVERSICA<\/div>\n<div class=\"bullets\">\u00a0QUIQ<\/div>\n<div class=\"bullets\">\u00a0RASA<\/div>\n<div class=\"bullets\">\u00a0PYPESTREAM<\/div>\n<div class=\"bullets\">\u00a0CREATIVE VIRTUAL<\/div>\n<div class=\"bullets\">\u00a0SENSEFORTH.AI<\/div>\n<div class=\"bullets\">\u00a0RULAI<\/div>\n<div class=\"bullets\">\u00a0VERLOOP.IO<\/div>\n<div class=\"bullets\">\u00a0KASISTO<\/div>\n<div class=\"bullets\">\u00a0EXCEED.AI<\/div>\n<div class=\"bullets\">\u00a0CLINC<\/div>\n<div class=\"bullets\">\u00a0MINDMELD<\/div>\n<div class=\"bullets\">\u00a0SAARTHI.AI<\/div>\n<div class=\"bullets\">\u00a0GRIDSPACE<\/div>\n<\/li>\n<\/ul>\n<p><b>\uad00\ub828 \uc2dc\uc7a5<\/b><\/p>\n<p><b>373<\/b><\/p>\n<ul>\n<li><b>14.1 \uc18c\uac1c<\/b><\/li>\n<li><b>14.2 \uc74c\uc131 \ubd84\uc11d \uc2dc\uc7a5 &#8211; 2029\ub144\uae4c\uc9c0 \uae00\ub85c\ubc8c \uc804\ub9dd \uc2dc\uc7a5 \uc815\uc758 \uc2dc\uc7a5 \uac1c\uc694 &#8211; \uc74c\uc131 \ubd84\uc11d \uc2dc\uc7a5, \uc81c\uacf5 \ubc29\uc2dd\ubcc4 &#8211; \uc74c\uc131 \ubd84\uc11d \uc2dc\uc7a5, \ubc30\ud3ec \uc720\ud615\ubcc4 &#8211; \uc74c\uc131 \ubd84\uc11d \uc2dc\uc7a5, \ube44\uc988\ub2c8\uc2a4 \uae30\ub2a5\ubcc4 &#8211; \uc74c\uc131 \ubd84\uc11d \uc2dc\uc7a5, \ucc44\ub110\ubcc4 &#8211; \uc74c\uc131 \ubd84\uc11d \uc2dc\uc7a5, \uc0b0\uc5c5\ubcc4 &#8211; \uc74c\uc131 \ubd84\uc11d \uc2dc\uc7a5, \uc9c0\uc5ed\ubcc4<\/b><\/li>\n<li><b>14.3 \ucc57\ubd07 \uc2dc\uc7a5 &#8211; 2028\ub144\uae4c\uc9c0 \uae00\ub85c\ubc8c \uc804\ub9dd \uc2dc\uc7a5 \uc815\uc758 \uc2dc\uc7a5 \uac1c\uc694 &#8211; \ucc57\ubd07 \uc2dc\uc7a5, \uc81c\uacf5 \uc720\ud615\ubcc4 &#8211; \ucc57\ubd07 \uc2dc\uc7a5, \uc720\ud615\ubcc4 &#8211; \ucc57\ubd07 \uc2dc\uc7a5, \ucc44\ub110 \ud1b5\ud569\ubcc4 &#8211; \ucc57\ubd07 \uc2dc\uc7a5, \ubd07 \ud1b5\uc2e0\ubcc4 &#8211; \ucc57\ubd07 \uc2dc\uc7a5, \ube44\uc988\ub2c8\uc2a4 \uae30\ub2a5\ubcc4 &#8211; \ucc57\ubd07 \uc2dc\uc7a5, \uc0b0\uc5c5\ubcc4 &#8211; \ucc57\ubd07 \uc2dc\uc7a5, \uc9c0\uc5ed\ubcc4<\/b><\/li>\n<\/ul>\n<p><b>\ubd80\ub85d<\/b><\/p>\n<p><b>38<\/b><\/p>\n<ul>\n<li><b>15.1 \ud1a0\ub860 \uac00\uc774\ub4dc<\/b><\/li>\n<li><b>15.2 KNOWLEDGESTORE: MARKETSANDMARKETS\uc758 \uad6c\ub3c5 \ud3ec\ud138<\/b><\/li>\n<li><b>15.3 \ub9de\ucda4\ud654 \uc635\uc158<\/b><\/li>\n<li><b>15.4 \uad00\ub828 \ubcf4\uace0\uc11c<\/b><\/li>\n<li><b>15.5 \uc800\uc790 \uc815\ubcf4<\/b><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\ub300\ud654\ud615 AI \uc2dc\uc7a5\uc740 \uae09\uc18d\ud55c \uc131\uc7a5\uc744 \uc55e\ub450\uace0 \uc788\uc73c\uba70, 2025\ub144 USD 17.05\uc5b5 \ub2ec\ub7ec\uc5d0\uc11c 2031\ub144\uae4c\uc9c0 USD 49.80\uc5b5 \ub2ec\ub7ec\ub85c \uc131\uc7a5\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \uc774\ub294 19.6%\uc758 \uac15\ub825\ud55c \uc5f0\ud3c9\uade0 \uc131\uc7a5\ub960(CAGR)\uc744 \ub098\ud0c0\ub0c5\ub2c8\ub2e4. \ub300\ud654\ud615 AI\ub294 \uc5b8\uc5b4 \ubaa8\ub378\uc758 \ubc1c\uc804\uacfc \ub514\uc9c0\ud138 \ucc44\ud0dd\uc758 \uc99d\uac00\uc5d0 \ud798\uc785\uc5b4 \uc870\uc9c1\uc774 \uc0ac\uc6a9\uc790\uc640 \uc0c1\ud638 \uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \ube60\ub974\uac8c \ubcc0\ud654\uc2dc\ud0a4\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc758\ub8cc \ubc0f \uae30\uc5c5 \ud658\uacbd\uc5d0\uc11c \ucc44\ud0dd\uc774 \uac00\uc18d\ud654\ub418\uace0 \uc788\uc73c\uba70, 50% \uc774\uc0c1\uc758 \uc870\uc9c1\uc774 \uc774\ubbf8 \ucee8\ud0dd \uc13c\ud130\ub97c \uc704\ud574 \ub300\ud654\ud615 AI\uc5d0 \ud22c\uc790\ud588\uc73c\uba70, 40%\ub294 \ucc44\ud0dd\uc744 \uacc4\ud68d\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 AI\uac00 \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uace0 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub294 \ub2a5\ub825\uc5d0 \ub300\ud55c \uac15\ud55c \uc2e0\ub8b0\ub97c \ubc18\uc601\ud569\ub2c8\ub2e4. \uacf5\uacf5 \ucc38\uc5ec\ub3c4 \uc99d\uac00\ud558\uace0 \uc788\uc73c\uba70, ChatGPT\uc640 \uac19\uc740 \ud50c\ub7ab\ud3fc\uc774 \uba87 \ub2ec \ub9cc\uc5d0 \uc218\ubc31\ub9cc \uba85\uc758 \uc0ac\uc6a9\uc790\ub97c \ud655\ubcf4\ud55c \uac83\uc774 \uadf8 \uc608\uc785\ub2c8\ub2e4. \uc790\uc5f0\uc5b4 \ubaa8\ub378\uc774 \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \ub300\ud654\ud615 AI\ub294 \ud6a8\uc728\uc801, \ud655\uc7a5 \uac00\ub2a5\ud558\uba70 \uc9c0\ub2a5\uc801\uc778 \uc778\uac04-\uae30\uacc4 \uc0c1\ud638\uc791\uc6a9\uc758 \ud575\uc2ec \uc694\uc18c\ub85c \uc790\ub9ac\ub9e4\uae40\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-23226","post","type-post","status-publish","format-standard","hentry","category-market-reports"],"_links":{"self":[{"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/posts\/23226"}],"collection":[{"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/comments?post=23226"}],"version-history":[{"count":0,"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/posts\/23226\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/media?parent=23226"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/categories?post=23226"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/tags?post=23226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}