{"id":33700,"date":"2026-02-10T00:42:53","date_gmt":"2026-02-10T00:42:53","guid":{"rendered":"https:\/\/www.globalresearch.co.kr\/insight\/servicenow-store-apps-market-mordor\/"},"modified":"2026-09-11T08:27:14","modified_gmt":"2026-09-10T23:27:14","slug":"servicenow-store-apps-market-mordor","status":"publish","type":"post","link":"https:\/\/www.globalresearch.co.kr\/insight\/servicenow-store-apps-market-mordor\/","title":{"rendered":"\uc138\uacc4\uc758 ServiceNow \uc2a4\ud1a0\uc5b4 \uc571 \uc2dc\uc7a5 \uaddc\ubaa8 \ubc0f \uc810\uc720\uc728 \ubd84\uc11d &#8211; \uc131\uc7a5 \ub3d9\ud5a5 \ubc0f \uc804\ub9dd (2025-2030\ub144)"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2026\/02\/servicenow-store-apps-market_1694671044075_SN_2.webp\" alt=\"Chart\" class=\"aligncenter size-full\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2026\/02\/servicenow-store-apps-market-size-image-1735471625721.webp\" alt=\"Chart\" class=\"aligncenter size-full\" \/><\/p>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-0\">1. \uc11c\ub860<\/p>\n<ul>\n<li class=\"toc-level-2\">1.1 \uc5f0\uad6c \uac00\uc815 \ubc0f \uc2dc\uc7a5 \uc815\uc758<\/li>\n<li class=\"toc-level-2\">1.2 \uc5f0\uad6c \ubc94\uc704<\/li>\n<\/ul>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-1\">2. \uc5f0\uad6c \ubc29\ubc95\ub860<\/p>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-2\">3. \uc694\uc57d<\/p>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-3\">4. \uc2dc\uc7a5 \ud1b5\ucc30\ub825<\/p>\n<ul>\n<li class=\"toc-level-2\">4.1 \uc2dc\uc7a5 \uac1c\uc694<\/li>\n<li class=\"toc-level-2\">4.2 \uc0b0\uc5c5 \ub9e4\ub825\ub3c4 &#8211; \ud3ec\ud130\uc758 5\uac00\uc9c0 \uacbd\uc7c1 \uc694\uc778 \ubd84\uc11d\n<ul>\n<li class=\"toc-level-3\">4.2.1 \uad6c\ub9e4\uc790\uc758 \uad50\uc12d\ub825<\/li>\n<li class=\"toc-level-3\">4.2.2 \uacf5\uae09\uc5c5\uccb4\uc758 \uad50\uc12d\ub825<\/li>\n<li class=\"toc-level-3\">4.2.3 \uc2e0\uaddc \uc9c4\uc785\uc790\uc758 \uc704\ud611<\/li>\n<li class=\"toc-level-3\">4.2.4 \ub300\uccb4\uc7ac\uc758 \uc704\ud611<\/li>\n<li class=\"toc-level-3\">4.2.5 \uacbd\uc7c1 \uac15\ub3c4<\/li>\n<\/ul>\n<\/li>\n<li class=\"toc-level-2\">4.3 \uc0b0\uc5c5 \uac00\uce58 \uc0ac\uc2ac \ubd84\uc11d<\/li>\n<li class=\"toc-level-2\">4.4 COVID-19\uac00 \uc2dc\uc7a5\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5 \ud3c9\uac00<\/li>\n<\/ul>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-4\">5. \uc2dc\uc7a5 \uc5ed\ud559<\/p>\n<ul>\n<li class=\"toc-level-2\">5.1 \uc2dc\uc7a5 \ub3d9\uc778\n<ul>\n<li class=\"toc-level-3\">5.1.1 \ud074\ub77c\uc6b0\ub4dc \uc11c\ube44\uc2a4 \ubc0f \ud074\ub77c\uc6b0\ub4dc \ucef4\ud4e8\ud305 \ucc44\ud0dd \uc99d\uac00<\/li>\n<li class=\"toc-level-3\">5.1.2 \ub514\uc9c0\ud138 \ud50c\ub7ab\ud3fc \uc99d\uac00 \ubc0f \ucca8\ub2e8 \uae30\uc220 \ucc44\ud0dd<\/li>\n<\/ul>\n<\/li>\n<li class=\"toc-level-2\">5.2 \uc2dc\uc7a5 \uc81c\uc57d\n<ul>\n<li class=\"toc-level-3\">5.2.1 \ub192\uc740 \ucd08\uae30 \ubc0f \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-5\">6. \uc2dc\uc7a5 \uc138\ubd84\ud654<\/p>\n<ul>\n<li class=\"toc-level-2\">6.1 \uc720\ud615\ubcc4\n<ul>\n<li class=\"toc-level-3\">6.1.1 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18<\/li>\n<li class=\"toc-level-3\">6.1.2 \uc6f9 \uae30\ubc18<\/li>\n<\/ul>\n<\/li>\n<li class=\"toc-level-2\">6.2 \uae30\uc5c5 \uaddc\ubaa8\ubcc4\n<ul>\n<li class=\"toc-level-3\">6.2.1 \uc911\uc18c\uae30\uc5c5 (SMEs)<\/li>\n<li class=\"toc-level-3\">6.2.2 \ub300\uae30\uc5c5<\/li>\n<\/ul>\n<\/li>\n<li class=\"toc-level-2\">6.3 \uc9c0\uc5ed\ubcc4*\n<ul>\n<li class=\"toc-level-3\">6.3.1 \ubd81\ubbf8<\/li>\n<li class=\"toc-level-3\">6.3.2 \uc720\ub7fd<\/li>\n<li class=\"toc-level-3\">6.3.3 \uc544\uc2dc\uc544<\/li>\n<li class=\"toc-level-3\">6.3.4 \ub77c\ud2f4 \uc544\uba54\ub9ac\uce74<\/li>\n<li class=\"toc-level-3\">6.3.5 \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-6\">7. \uacbd\uc7c1 \ud658\uacbd<\/p>\n<ul>\n<li class=\"toc-level-2\">7.1 \uae30\uc5c5 \ud504\ub85c\ud544\n<ul>\n<li class=\"toc-level-3\">7.1.1 IBM Corporation<\/li>\n<li class=\"toc-level-3\">7.1.2 Okta, Inc.<\/li>\n<li class=\"toc-level-3\">7.1.3 PagerDuty<\/li>\n<li class=\"toc-level-3\">7.1.4 teamviewer<\/li>\n<li class=\"toc-level-3\">7.1.5 Dynatrace LLC<\/li>\n<li class=\"toc-level-3\">7.1.6 xMatters, Inc.<\/li>\n<li class=\"toc-level-3\">7.1.7 SAILPOINT TECHNOLOGIES INC.<\/li>\n<li class=\"toc-level-3\">7.1.8 Talkdesk, Inc.<\/li>\n<li class=\"toc-level-3\">7.1.9 Cisco Systems Inc.<\/li>\n<li class=\"toc-level-3\">7.1.10 Microsoft Corporation<\/li>\n<\/ul>\n<\/li>\n<li><strong>*\ubaa9\ub85d\uc740 \uc804\uccb4\uac00 \uc544\ub2d8<\/strong><\/li>\n<\/ul>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-7\">8. \ud22c\uc790 \ubd84\uc11d<\/p>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-8\">9. \uc2dc\uc7a5 \uae30\ud68c \ubc0f \ubbf8\ub798 \ub3d9\ud5a5<\/p>\n<div style=\"font-family:regular_semibold\">\uc774\uc6a9 \uac00\ub2a5 \uc5ec\ubd80\uc5d0 \ub530\ub984<\/div>\n<div style=\"font-family:regular_semibold\">*\ucd5c\uc885 \ubcf4\uace0\uc11c\uc5d0\uc11c\ub294 \uc544\uc2dc\uc544, \ud638\uc8fc, \ub274\uc9c8\ub79c\ub4dc\uac00 &#8216;\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591&#8217;\uc73c\ub85c \ud568\uaed8 \uc5f0\uad6c\ub418\uba70, \ub77c\ud2f4 \uc544\uba54\ub9ac\uce74\uc640 \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74\ub294 &#8216;\uae30\ud0c0 \uc9c0\uc5ed&#8217;\uc73c\ub85c \ud568\uaed8 \uace0\ub824\ub429\ub2c8\ub2e4<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ServiceNow \uc2a4\ud1a0\uc5b4 \uc571 \uc2dc\uc7a5\uc740 2025\ub144\ubd80\ud130 2030\ub144\uae4c\uc9c0 \uc5f0\ud3c9\uade0 \uc131\uc7a5\ub960(CAGR) 32.73%\ub97c \uae30\ub85d\ud558\uba70 \ube60\ub974\uac8c \uc131\uc7a5\ud560 \uac83\uc73c\ub85c \uc804\ub9dd\ub429\ub2c8\ub2e4. \uc774 \uc2dc\uc7a5\uc740 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \ubc0f \uc6f9 \uae30\ubc18 \uc720\ud615, \uc911\uc18c\uae30\uc5c5(SME) \ubc0f \ub300\uae30\uc5c5 \uaddc\ubaa8, \uadf8\ub9ac\uace0 \ubd81\ubbf8, \uc720\ub7fd, \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591, \ub77c\ud2f4 \uc544\uba54\ub9ac\uce74, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74 \uc9c0\uc5ed\uc73c\ub85c \uc138\ubd84\ud654\ub418\uc5b4 \ubd84\uc11d\ub429\ub2c8\ub2e4. \ud2b9\ud788 \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591 \uc9c0\uc5ed\uc774 \uac00\uc7a5 \ube60\ub974\uac8c \uc131\uc7a5\ud558\ub294 \uc2dc\uc7a5\uc73c\ub85c, \ubd81\ubbf8 \uc9c0\uc5ed\uc740 \uac00\uc7a5 \ud070 \uc2dc\uc7a5 \uc810\uc720\uc728\uc744 \ucc28\uc9c0\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \uc2dc\uc7a5 \uc9d1\uc911\ub3c4\ub294 \uc911\uac04 \uc218\uc900\uc774\uba70, IBM Corporation, Okta, Inc., PagerDuty, TeamViewer, Dynatrace LLC \ub4f1\uc774 \uc8fc\uc694 \ud50c\ub808\uc774\uc5b4\ub85c \ud65c\ub3d9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc2dc\uc7a5 \ubd84\uc11d \ubc0f \uc131\uc7a5 \ub3d9\ub825<br \/>\nServiceNow \uc2a4\ud1a0\uc5b4 \uc571 \uc2dc\uc7a5\uc740 \ub9e4\uc6b0 \ud65c\uae30\ucc28\uace0 \ube60\ub974\uac8c \ud655\uc7a5\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc11c\ube44\uc2a4 \uad00\ub9ac \uc194\ub8e8\uc158\uc758 \uc120\ub450 \uc8fc\uc790\uc778 ServiceNow\ub294 \uc790\uc0ac\uc758 \uc2a4\ud1a0\uc5b4\ub97c \ud1b5\ud574 \ud50c\ub7ab\ud3fc \uc131\ub2a5\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ub2e4\uc591\ud55c \ucee4\ub125\ud130 \ubc0f \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774 \uc2a4\ud1a0\uc5b4\ub294 IT, \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uac1c\ubc1c, HR, \ub9c8\ucf00\ud305, \ubc95\ubb34, \uad6c\ub9e4 \ub4f1 \ub2e4\uc591\ud55c \uae30\uc5c5 \ubd80\ubb38\uc758 \uace0\uac1d\uc5d0\uac8c &#8216;\uad6c\ub9e4 \ub300 \uad6c\ucd95(buy versus build)&#8217; \uc635\uc158\uc744 \uc81c\uacf5\ud558\uba70, \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc758 \uc2e0\uc18d\ud558\uace0 \uc548\uc804\ud55c \ubc1c\uacac, \uc870\ub2ec \ubc0f \ubc30\ud3ec\ub97c \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4. \uac01 \ubd80\uc11c\uc5d0 \ub9de\ucdb0 \uc124\uacc4\ub41c \uc9c1\uad00\uc801\uc774\uace0 \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 \uc571\uc740 \uc0dd\uc0b0\uc131\uc744 \ub192\uc774\uace0 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \uc704\ud55c \ubbfc\ucca9\uc131\uacfc \ud601\uc2e0\uc744 \uc81c\uacf5\ud558\uc5ec \ub2e4\uc591\ud55c \uae30\uc5c5\uc758 \ud22c\uc790\ub97c \uc720\uce58\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ud074\ub77c\uc6b0\ub4dc \ucef4\ud4e8\ud305\uc758 \ucc44\ud0dd \uc99d\uac00\uc640 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc194\ub8e8\uc158\uc5d0 \ub300\ud55c \uc218\uc694 \uc99d\uac00\ub294 ServiceNow \uc2a4\ud1a0\uc5b4 \uc571 \uc2dc\uc7a5 \uac00\uce58\ub97c \ub192\uc774\ub294 \ud575\uc2ec \ub3d9\ub825\uc785\ub2c8\ub2e4. \ub9ce\uc740 \uae30\uc5c5\uc774 \ud074\ub77c\uc6b0\ub4dc \ucef4\ud4e8\ud305\uc744 \ud1b5\ud574 \uc804\ubb38\ud654\ub41c SaaS \uc194\ub8e8\uc158\uc744 \uc131\uacf5\uc801\uc73c\ub85c \ud1b5\ud569\ud558\uace0 \uc788\uc73c\uba70, \uc774\ub294 ServiceNow \uc2a4\ud1a0\uc5b4 \uc571 \ucc44\ud0dd\uc744 \uac00\uc18d\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \uae30\uc5c5\ub4e4\uc740 \ub514\uc9c0\ud138 \uc804\ud658\uc744 \ub2ec\uc131\ud558\uae30 \uc704\ud574 ServiceNow \uc2a4\ud1a0\uc5b4 \uc571\uc758 \uc7a0\uc7ac\ub825\uc744 \uc801\uadf9\uc801\uc73c\ub85c \ud65c\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>ServiceNow \uc571 \uc2dc\uc7a5\uc740 \uad11\ubc94\uc704\ud55c \ub85c\uc6b0\ucf54\ub4dc \uac1c\ubc1c \ub3c4\uad6c \ubc0f \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub3c4\uad6c\ub294 \uac1c\ubc1c\uc790, \ubd84\uc11d\uac00 \ubc0f \ube44\uc988\ub2c8\uc2a4 \uc0ac\uc6a9\uc790\uac00 \uad11\ubc94\uc704\ud55c \ucf54\ub529 \uc5c6\uc774 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uad6c\ucd95, \uad6c\uc131 \ubc0f \ub9de\ucda4\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ub85c\uc6b0\ucf54\ub4dc \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uac1c\ubc1c \ud50c\ub7ab\ud3fc \uc81c\uacf5\uc5c5\uccb4\uc778 OutSystems\uc758 \uc124\ubb38\uc870\uc0ac\uc5d0 \ub530\ub974\uba74, \ub85c\uc6b0\ucf54\ub4dc \ubc0f \ub178\ucf54\ub4dc \uc194\ub8e8\uc158\uc740 \uac1c\ubc1c \ub09c\uc774\ub3c4 \ud574\uacb0\uc5d0 \uae30\uc5ec\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub85c\uc6b0\ucf54\ub4dc \uae30\uc220\uc744 \uc0ac\uc6a9\ud558\ub294 \uac1c\ubc1c\uc790\uc758 71%\uac00 \uc8fc 40\uc2dc\uac04 \uadfc\ubb34\uac00 \uac00\ub2a5\ud558\ub2e4\uace0 \uc751\ub2f5\ud55c \ubc18\uba74, \ub85c\uc6b0\ucf54\ub4dc\ub97c \uc0ac\uc6a9\ud558\uc9c0 \uc54a\ub294 \uc870\uc9c1\uc758 \uac1c\ubc1c\uc790\ub294 44%\ub9cc\uc774 \uadf8\ub807\ub2e4\uace0 \ub2f5\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \ub85c\uc6b0\ucf54\ub4dc \uac1c\ubc1c\uc790\uc758 63%\uac00 \uae09\uc5ec \ubc0f \ubcf5\ub9ac\ud6c4\uc0dd\uc5d0 \ub9cc\uc871\ud55c \ubc18\uba74, \uae30\uc874 \uac1c\ubc1c\uc790\ub294 40%\ub9cc\uc774 \ub9cc\uc871\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc2dc\uc7a5 \uc800\ud574 \uc694\uc778<br \/>\n\ubc18\uba74, \uc2dc\uc7a5\uc758 \uc5ed\ub3d9\uc801\uc778 \uae30\uc220 \ubc1c\uc804\uc73c\ub85c \uc778\ud55c \uace0\uac1d \ub9de\ucda4\ud654 \uc694\uccad \uc99d\uac00\ub294 IT \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\uc5d0 \uc5b4\ub824\uc6c0\uc744 \ucd08\ub798\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc6d0\uaca9 \uadfc\ubb34 \uc778\ub825\uc774 \uc99d\uac00\ud558\uba74\uc11c \ub124\ud2b8\uc6cc\ud0b9 \ubd80\uc871, \ud558\ub4dc\uc6e8\uc5b4 \uc694\uccad, \ubbfc\uac10\ud55c \uc815\ubcf4\uc5d0 \ub300\ud55c \uc778\uc99d \uc2e4\ud328 \ub4f1\uc758 \ubb38\uc81c\uac00 \uc790\uc8fc \ubc1c\uc0dd\ud569\ub2c8\ub2e4. \uc778\ud504\ub77c \ubc0f \ud655\uc7a5\uc131 \ubd80\uc871\uc740 IT \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\uc758 \ube44\uc988\ub2c8\uc2a4\uc5d0 \ubd80\uc815\uc801\uc778 \uc601\ud5a5\uc744 \ubbf8\uce58\uba70, \uc774\ub294 \uc2dc\uc7a5 \uc131\uc7a5\uc744 \uc800\ud574\ud558\ub294 \uc8fc\uc694 \uc694\uc778\uc73c\ub85c \uc791\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc8fc\uc694 \uc2dc\uc7a5 \ub3d9\ud5a5 \ubc0f \ud1b5\ucc30<\/p>\n<p>*   \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc194\ub8e8\uc158\uc758 \uc9c0\ubc30\uc801 \uc810\uc720\uc728:<br \/>\n    \ub514\uc9c0\ud138 \uc804\ud658\uc774 \uac00\uc18d\ud654\ub418\uba74\uc11c \uc870\uc9c1\uc740 IT\uac00 \uc81c\uacf5\ud558\ub294 \ud601\uc2e0\uc801\uc778 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \ubc0f \ud655\uc7a5 \uae30\ub2a5\uc5d0 \uc758\uc874\ud558\uac8c \ub418\uc5c8\uace0, IT\ub294 \ub300\ubd80\ubd84\uc758 \uc870\uc9c1\uc5d0\uc11c \ud575\uc2ec\uc801\uc778 \uacbd\uc7c1 \uc6b0\uc704\uac00 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ud074\ub77c\uc6b0\ub4dc \ub9c8\uc774\uadf8\ub808\uc774\uc158 \ubc0f \uc11c\ube44\uc2a4 \uc635\uc158\uacfc \ud568\uaed8 IT \uc544\uc6c3\uc18c\uc2f1\uc740 \ub2e8\uc21c\ud55c \ube44\uc6a9 \uc808\uac10 \uae30\uc220\uc744 \ub118\uc5b4 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5, \uace0\uac1d \uacbd\ud5d8 \ubc0f \uacbd\uc7c1 \uc6b0\uc704 \ud655\ubcf4\ub97c \uc704\ud55c \uc870\uc9c1\uc758 \ub3d9\uae30\ub85c \uc791\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc5c5\ub4e4\uc774 \uc0c8\ub85c\uc6b4 \ub370\uc774\ud130 \uc800\uc7a5 \uc7a5\uce58\ub97c \uad6c\ucd95\ud558\uace0 \uc720\uc9c0\ud558\ub294 \ub300\uc2e0 \ub370\uc774\ud130\ub97c \ud074\ub77c\uc6b0\ub4dc \ud658\uacbd\uc73c\ub85c \uc774\uc804\ud558\uc5ec \uc790\uae08\uacfc \uc790\uc6d0\uc744 \uc808\uc57d\ud558\ub294 \uac83\uc758 \uc911\uc694\uc131\uc744 \uc778\uc2dd\ud558\uba74\uc11c \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc11c\ube44\uc2a4 \ubc0f \uc628\ub514\ub9e8\ub4dc \ubcf4\uc548 \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uc218\uc694\uac00 \uc99d\uac00\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud074\ub77c\uc6b0\ub4dc \ud50c\ub7ab\ud3fc\uacfc \uc0dd\ud0dc\uacc4\ub294 \ud5a5\ud6c4 \uba87 \ub144 \ub3d9\uc548 \ub514\uc9c0\ud138 \ud601\uc2e0\uc758 \uc18d\ub3c4\uc640 \uaddc\ubaa8\ub97c \ud3ed\ubc1c\uc801\uc73c\ub85c \uc99d\uac00\uc2dc\ud0a4\ub294 \ubc1c\ud310 \uc5ed\ud560\uc744 \ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, 2022\ub144 11\uc6d4 Qlik\uc740 \uae30\uc5c5 \ub370\uc774\ud130 \uc804\ub7b5\uc744 \ubc1c\uc804\uc2dc\ud0a4\uae30 \uc704\ud574 \uc11c\ube44\uc2a4\ud615 \ube44\uc988\ub2c8\uc2a4 \ud1b5\ud569 \ud50c\ub7ab\ud3fc(eiPaaS)\uc778 Qlik Cloud Data Integration\uc744 \ucd9c\uc2dc\ud588\uc2b5\ub2c8\ub2e4. \uc774 \ud50c\ub7ab\ud3fc\uc740 \ubaa8\ub4e0 \uae30\uc5c5 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uacfc \ub370\uc774\ud130 \uc18c\uc2a4\ub97c \ud074\ub77c\uc6b0\ub4dc\uc5d0 \uc6d0\ud65c\ud558\uac8c \uc5f0\uacb0\ud558\uc5ec \uc870\uc9c1 \uc804\ubc18\uc758 \ub370\uc774\ud130 \uc811\uadfc\uc131, \uc2e4\uc2dc\uac04 \uc774\ub3d9\uc131 \ubc0f \ub370\uc774\ud130 \ubcc0\ud658\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ub370 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4. \ud074\ub77c\uc6b0\ub4dc \uae30\uc220\uc740 \ub300\uc5ed\ud3ed \uc218\uc694\uac00 \ubcc0\ub3d9\ud558\ub294 \uae30\uc5c5\uc5d0 \uc720\uc5f0\uc131\uc744 \uc81c\uacf5\ud558\uc5ec \ube44\uc6a9\uc744 \uc808\uac10\ud558\uace0 \uacbd\uc7c1 \uc6b0\uc704\ub97c \ud655\ubcf4\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4. Turbonomic\uc5d0 \ub530\ub974\uba74, 2022\ub144 \ud074\ub77c\uc6b0\ub4dc\ub97c \uc0ac\uc6a9\ud558\uc9c0 \uc54a\ub294 \uc751\ub2f5\uc790\uc758 \ube44\uc728\uc740 8%\ub85c 2021\ub144 4%\uc5d0\uc11c \uc99d\uac00\ud588\uc73c\uba70, Microsoft Azure\uac00 56%\ub85c \uac00\uc7a5 \ub192\uc740 \uc810\uc720\uc728\uc744 \ubcf4\uc600\uc2b5\ub2c8\ub2e4.<\/p>\n<p>*   \ubd81\ubbf8 \uc2dc\uc7a5\uc758 \uc120\ub3c4\uc801 \uc5ed\ud560:<br \/>\n    \ubd81\ubbf8\ub294 \uc2dc\uc7a5\uc5d0\uc11c \uc0c1\ub2f9\ud55c \uc810\uc720\uc728\uc744 \ucc28\uc9c0\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \ubbf8\uad6d \uc911\uc18c\uae30\uc5c5\uccad\uc5d0 \ub530\ub974\uba74, 2022\ub144 \ubbf8\uad6d \ub0b4 \uc911\uc18c\uae30\uc5c5 \uc218\ub294 3,320\ub9cc \uac1c\uc5d0 \ub2ec\ud558\uc5ec \uc804\uccb4 \uae30\uc5c5\uc758 \uac70\uc758 \uc804\ubd80(99.9%)\ub97c \ucc28\uc9c0\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc804\ub144 \ub300\ube44 2.2%, 2017\ub144\ubd80\ud130 2022\ub144\uae4c\uc9c0 12.2% \uc99d\uac00\ud55c \uc218\uce58\uc785\ub2c8\ub2e4. \ud5a5\ud6c4 \uba87 \ub144 \ub3d9\uc548 \uba38\uc2e0\ub7ec\ub2dd(ML)\uc758 \uae09\uc18d\ud55c \ubc1c\uc804\uc740 \ub4dc\ub860\uacfc \ub85c\ubd07\uc774 \uc804\ub840 \uc5c6\ub294 \uc18d\ub3c4\ub85c \ubcf5\uc7a1\ud55c \uc791\uc5c5\uc744 \uc218\ud589\ud558\ub294 \uc0c8\ub85c\uc6b4 \uc790\ub3d9\ud654 \uc2dc\ub300\ub97c \uc5f4\uace0 \uc788\uc73c\uba70, \uc774\ub294 \uc11c\ube44\uc2a4\ud615 \uba38\uc2e0\ub7ec\ub2dd(MLaaS) \uc2dc\uc7a5\uc758 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. Helpnetsecurity\uc5d0 \ub530\ub974\uba74 2022\ub144 \ubbf8\uad6d \uae30\uc5c5\uc758 73%\uac00 \uc0ac\uc774\ubc84 \ubcf4\uc548 \ub3c4\uad6c\uc5d0 \ucd94\uac00\uc801\uc778 \uc778\uacf5\uc9c0\ub2a5 \ubc0f \uba38\uc2e0\ub7ec\ub2dd\uc744 \ud1b5\ud569\ud560 \uacc4\ud68d\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, centrexIT\ub294 ServiceNow\uc758 \uac1c\ubc1c\ud300\uc778 Dreamtsoft\uc640 \ud611\ub825\ud558\uc5ec \uace0\uac1d\uc5d0\uac8c IT \uc11c\ube44\uc2a4 \uc81c\uacf5\uc744 \uac04\uc18c\ud654\ud558\ub3c4\ub85d \uc124\uacc4\ub41c \uace0\uae09 \ud50c\ub7ab\ud3fc\uc778 Pzzle\uc744 \uac1c\ubc1c\ud588\uc2b5\ub2c8\ub2e4. Pzzle\uc740 \uc5c5\uacc4 \ucd5c\ucd08\uc758 \uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09 ITSM(IT Service Management) \ubc0f \uc2e0\uc18d\ud55c \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uac1c\ubc1c(RAD) \ud50c\ub7ab\ud3fc\uc73c\ub85c, \ud601\uc2e0 \uc18d\ub3c4, \uc81c\ud488 \uc720\uc5f0\uc131 \ubc0f \ub2e4\uc911 \ud074\ub77c\uc774\uc5b8\ud2b8 \ubd84\ud560 \uc544\ud0a4\ud14d\ucc98\ub97c \uacb0\ud569\ud558\uc5ec \uace0\uac1d \uacbd\ud5d8, \ub370\uc774\ud130 \ud488\uc9c8 \ubc0f \ubcf4\uc548\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4. \uc2e0\uc18d\ud55c \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uac1c\ubc1c(RAD)\uc740 \ucd5c\uc885 \uc0ac\uc6a9\uc790\uc758 \uc694\uad6c\ub97c \ucda9\uc871\uc2dc\ud0a4\uae30 \uc704\ud55c \uae30\uc5c5 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\uc758 \uc989\uac01\uc801\uc778 \ub9de\ucda4\ud654 \ubc0f \ud655\uc7a5\uc131 \uc694\uad6c, \ubaa8\ube4c\ub9ac\ud2f0 \uc804\ud658, IT \uae30\uc220 \uaca9\ucc28 \ud574\uc18c \uc694\uad6c\uc5d0 \uc758\ud574 \uc8fc\ub3c4\ub420 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4.<\/p>\n<p>\uacbd\uc7c1 \ud658\uacbd \ubc0f \uc8fc\uc694 \uae30\uc5c5<br \/>\n\uae00\ub85c\ubc8c ServiceNow \uc2a4\ud1a0\uc5b4 \uc571 \uc2dc\uc7a5\uc740 IBM Corporation, Okta, Inc., PagerDuty, TeamViewer, Dynatrace LLC \ub4f1 \uc5ec\ub7ec \uc8fc\uc694 \uae30\uc5c5\uc774 \ucc38\uc5ec\ud558\uba70 \uc911\uac04 \uc815\ub3c4\uc758 \ud1b5\ud569\uc744 \ubcf4\uc785\ub2c8\ub2e4. \uc774\ub4e4 \uae30\uc5c5\uc740 \uac15\ub825\ud55c \uc785\uc9c0\ub97c \uc720\uc9c0\ud558\uba70 \uc2dc\uc7a5 \uc810\uc720\uc728 \ud655\ub300\ub97c \uc704\ud574 \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108\uc2ed \ubc0f \uc11c\ube44\uc2a4 \uac1c\ubc1c\uc5d0 \uc801\uadf9\uc801\uc73c\ub85c \ud22c\uc790\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>*   \ucd5c\uadfc \uc8fc\uc694 \uac1c\ubc1c \uc0ac\ub840:<br \/>\n    *   2023\ub144 5\uc6d4: Discover Technologies\uc758 DTech Apps\ub294 Tasker \ubc0f DocIntegrator \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc5d0 \ub300\ud55c \uc911\uc694\ud55c \uc5c5\ub370\uc774\ud2b8\ub97c \ubc1c\ud45c\ud588\uc2b5\ub2c8\ub2e4. \uc774 \uc5c5\ub370\uc774\ud2b8\ub294 Now Platform\uc758 \uae30\ub2a5\uc744 \ud65c\uc6a9\ud558\uc5ec \uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc791\uc5c5 \uad00\ub9ac \ubc0f \ud504\ub85c\uc138\uc2a4 \ub9c8\uc774\ub2dd\uc744 \ud604\ub300\ud654\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4. DTech Apps\ub294 ServiceNow\uc758 \ud30c\ud2b8\ub108 \uc194\ub8e8\uc158 CoE(Center of Excellence)\uc640 \ud611\ub825\ud558\uc5ec &#8216;Built-on ServiceNow&#8217; \uc194\ub8e8\uc158 \uac1c\ubc1c\uc744 \ucd09\uc9c4\ud588\uc2b5\ub2c8\ub2e4.<br \/>\n    *   2023\ub144 5\uc6d4: \ub85c\uc6b0\ucf54\ub4dc \uae30\ubc18 \uc9c0\ub2a5\ud615 \ud14c\uc2a4\ud2b8 \uc790\ub3d9\ud654\ub97c \uc804\ubb38\uc73c\ub85c \ud558\ub294 SaaS \uc81c\uacf5\uc5c5\uccb4\uc778 mabl\uc740 \uc0c8\ub85c\uc6b4 \ub85c\ub4dc \ud14c\uc2a4\ud2b8 \uae30\ub2a5\uc744 \ub3c4\uc785\ud588\uc2b5\ub2c8\ub2e4. \uc774 \uae30\ub2a5\uc740 \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1 \ud300\uc774 \ud504\ub85c\ub355\uc158 \uc218\uc900\uc758 \uc555\ub825 \ud558\uc5d0\uc11c \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc131\ub2a5\uc744 \ud3c9\uac00\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uba70, mabl\uc758 SaaS \ud50c\ub7ab\ud3fc\uc5d0 \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub418\uc5b4 \uae30\uc874 \uae30\ub2a5 \ud14c\uc2a4\ud2b8\uc758 \uac00\uce58\ub97c \uadf9\ub300\ud654\ud558\uace0, \uc131\ub2a5 \ud14c\uc2a4\ud2b8\ub97c \uac1c\ubc1c \uc218\uba85 \uc8fc\uae30\uc758 \ucd08\uae30 \ub2e8\uacc4\ub85c \uc804\ud658\ud558\uba70, \uc778\ud504\ub77c \ubc0f \uc6b4\uc601 \ube44\uc6a9\uc744 \uc808\uac10\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<p>\ucd5c\uadfc \uc0b0\uc5c5 \ub3d9\ud5a5<\/p>\n<p>*   2023\ub144 5\uc6d4: \ubbfc\ucca9\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc81c\uacf5 \ud68c\uc0ac\uc778 xtype\uc740 ServiceNow \uc804\ubb38\uac00\ub97c \uc704\ud574 \ud2b9\ubcc4\ud788 \uc124\uacc4\ub41c \ud601\uc2e0\uc801\uc778 \uba40\ud2f0 \uc778\uc2a4\ud134\uc2a4 \ubdf0\uc5b4 \ubc0f \ud50c\ub7ab\ud3fc \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1 \ub300\uc2dc\ubcf4\ub4dc\uc778 xtype View\ub97c \ucd9c\uc2dc\ud588\uc2b5\ub2c8\ub2e4. ServiceNow \uc804\ubb38\uac00\ub97c \uc704\ud55c \ucd5c\ucd08\uc758 \uc2e4\uc2dc\uac04 \uba40\ud2f0 \uc778\uc2a4\ud134\uc2a4 \ub300\uc2dc\ubcf4\ub4dc\uc778 xtype View\ub294 \ub2e8\uc77c \ud1b5\ud569 \uc778\ud130\ud398\uc774\uc2a4\uc5d0\uc11c ServiceNow \uc0dd\ud0dc\uacc4 \ub0b4\uc758 \ubaa8\ub4e0 \ud50c\ub7ec\uadf8\uc778 \ubc0f \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc190\uc27d\uac8c \ubaa8\ub2c8\ud130\ub9c1\ud560 \uc218 \uc788\ub294 \ud3ec\uad04\uc801\uc778 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<br \/>\n*   2023\ub144 3\uc6d4: \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc790\uc0b0 \uad00\ub9ac(SAM) \uc11c\ube44\uc2a4 \ubd84\uc57c\uc758 \uc120\ub450 \uc8fc\uc790\uc778 Anglepoint\ub294 ServiceNow \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc2a4\ud1a0\uc5b4\ub97c \ucd9c\uc2dc\ud588\uc2b5\ub2c8\ub2e4. \uadf8\ub4e4\uc758 \uccab \ubc88\uc9f8 \uc81c\ud488\uc778 &#8220;IBM Licensing for Software Asset Management&#8221;\ub294 ServiceNow \ud658\uacbd \ub0b4\uc5d0\uc11c IBM \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uc2dd\ubcc4, \uce21\uc815 \ubc0f \ucd94\uc801\ud558\ub294 \ubc29\uc2dd\uc744 \ud601\uc2e0\ud560 \uac83\uc785\ub2c8\ub2e4. ServiceNow\uc758 &#8220;Utah&#8221; \ub9b4\ub9ac\uc2a4\uc640 \uc644\ubcbd\ud558\uac8c \ud1b5\ud569\ub41c \uc774 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc740 ServiceNow \uc790\uccb4\uc758 &#8220;IBM License Compliance for Software Asset Management&#8221; \uc571\uc744 \ubcf4\uc644\ud569\ub2c8\ub2e4.<\/p>\n<p>\uacb0\ub860<br \/>\nServiceNow \uc2a4\ud1a0\uc5b4 \uc571 \uc2dc\uc7a5\uc740 \ud074\ub77c\uc6b0\ub4dc \ucef4\ud4e8\ud305\uc758 \ud655\uc0b0\uacfc \ub514\uc9c0\ud138 \uc804\ud658\uc758 \uac00\uc18d\ud654\uc5d0 \ud798\uc785\uc5b4 \ub192\uc740 \uc131\uc7a5\uc138\ub97c \uc774\uc5b4\uac08 \uac83\uc73c\ub85c \ubcf4\uc785\ub2c8\ub2e4. \ub85c\uc6b0\ucf54\ub4dc \uac1c\ubc1c\uc758 \uc774\uc810\uacfc \ubd81\ubbf8 \uc2dc\uc7a5\uc758 \uacac\uace0\ud55c \uc131\uc7a5\uc774 \uc774\ub97c \ub4b7\ubc1b\uce68\ud558\uba70, \uc8fc\uc694 \uae30\uc5c5\ub4e4\uc740 \uc9c0\uc18d\uc801\uc778 \ud601\uc2e0\uacfc \ud30c\ud2b8\ub108\uc2ed\uc744 \ud1b5\ud574 \uc2dc\uc7a5 \uacbd\uc7c1\ub825\uc744 \uac15\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\ub9cc, \uace0\uac1d \ub9de\ucda4\ud654 \uc694\uad6c\uc640 \uc6d0\uaca9 \uadfc\ubb34 \ud658\uacbd\uc5d0\uc11c\uc758 IT \uc778\ud504\ub77c \ubb38\uc81c\ub294 \uc2dc\uc7a5 \uc131\uc7a5\uc758 \uc7a0\uc7ac\uc801 \uc800\ud574 \uc694\uc778\uc73c\ub85c \ub0a8\uc544\uc788\uc2b5\ub2c8\ub2e4. \uc804\ubc18\uc801\uc73c\ub85c ServiceNow \uc2a4\ud1a0\uc5b4 \uc571 \uc2dc\uc7a5\uc740 \uae30\uc5c5\uc758 \uc0dd\uc0b0\uc131 \ud5a5\uc0c1\uacfc \ube44\uc988\ub2c8\uc2a4 \ubbfc\ucca9\uc131 \ud655\ubcf4\uc5d0 \uae30\uc5ec\ud558\uba70 \uc55e\uc73c\ub85c\ub3c4 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud560 \uac83\uc73c\ub85c \uc804\ub9dd\ub429\ub2c8\ub2e4.<\/p>\n<p>\uc774 \ubcf4\uace0\uc11c\ub294 \uae00\ub85c\ubc8c ServiceNow \uc2a4\ud1a0\uc5b4 \uc571 \uc2dc\uc7a5\uc5d0 \ub300\ud55c \ud3ec\uad04\uc801\uc778 \ubd84\uc11d\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. ServiceNow \uc2a4\ud1a0\uc5b4\ub294 Now Platform\uc744 \uae30\ubc18\uc73c\ub85c \uac1c\ubc1c\ub41c \ub9c8\ucf13\ud50c\ub808\uc774\uc2a4\ub85c, \uc870\uc9c1 \uc804\ubc18\uc758 \ud504\ub85c\uc138\uc2a4 \ubc0f \uc11c\ube44\uc2a4\ub97c \uc9c0\uc6d0\ud558\ub294 \ubb34\ub8cc \ubc0f \uc720\ub8cc \uc778\uc99d \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uacfc \ud1b5\ud569 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uae30\uc5c5\ub4e4\uc740 \uc774 \uc2a4\ud1a0\uc5b4\uc5d0\uc11c \ub2e4\uc591\ud55c \uc778\uc99d\ub41c, \uc989\uc2dc \ubc30\ud3ec \uac00\ub2a5\ud55c \uc571\uacfc \ud1b5\ud569 \uc194\ub8e8\uc158\uc744 \uac80\uc0c9\ud558\uace0, ServiceNow \uae30\uc220 \ud30c\ud2b8\ub108\uac00 \uac1c\ubc1c \ubc0f \uc9c0\uc6d0\ud558\ub294 \uc571\uc744 \ud0d0\uc0c9, \uccb4\ud5d8, \uad6c\ub9e4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ubcf4\uace0\uc11c\ub294 \uc5f0\uad6c \uac00\uc815 \ubc0f \uc2dc\uc7a5 \uc815\uc758, \uc5f0\uad6c \ubc94\uc704, \uc5f0\uad6c \ubc29\ubc95\ub860\uc744 \ud3ec\ud568\ud55c \uc11c\ub860\uc73c\ub85c \uc2dc\uc791\ud569\ub2c8\ub2e4. \uc774\uc5b4\uc11c \uc2dc\uc7a5 \uac1c\uc694, Porter\uc758 5\uac00\uc9c0 \uacbd\uc7c1 \uc694\uc778 \ubd84\uc11d(\uad6c\ub9e4\uc790 \ubc0f \uacf5\uae09\uc790\uc758 \uad50\uc12d\ub825, \uc2e0\uaddc \uc9c4\uc785\uc790\uc758 \uc704\ud611, \ub300\uccb4\uc7ac\uc758 \uc704\ud611, \uacbd\uc7c1 \uac15\ub3c4), \uc0b0\uc5c5 \uac00\uce58 \uc0ac\uc2ac \ubd84\uc11d, \uadf8\ub9ac\uace0 COVID-19\uac00 \uc2dc\uc7a5\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5 \ud3c9\uac00 \ub4f1 \uc2ec\uce35\uc801\uc778 \uc2dc\uc7a5 \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc2dc\uc7a5 \ub3d9\uc778\uc73c\ub85c\ub294 \ud074\ub77c\uc6b0\ub4dc \uc11c\ube44\uc2a4 \ubc0f \ud074\ub77c\uc6b0\ub4dc \ucef4\ud4e8\ud305 \ucc44\ud0dd \uc99d\uac00, \ub514\uc9c0\ud138 \ud50c\ub7ab\ud3fc \ubc0f \ucca8\ub2e8 \uae30\uc220 \ucc44\ud0dd \uc99d\uac00\uac00 \uc8fc\uc694\ud558\uac8c \uc791\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ubc18\uba74, \ub192\uc740 \ucd08\uae30 \ud22c\uc790 \ube44\uc6a9 \ubc0f \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9\uc740 \uc2dc\uc7a5 \uc131\uc7a5\uc758 \uc81c\uc57d \uc694\uc778\uc73c\ub85c \ubd84\uc11d\ub429\ub2c8\ub2e4.<\/p>\n<p>\uc2dc\uc7a5\uc740 \uc720\ud615\ubcc4(\ud074\ub77c\uc6b0\ub4dc \uae30\ubc18, \uc6f9 \uae30\ubc18), \uae30\uc5c5 \uaddc\ubaa8\ubcc4(\uc911\uc18c\uae30\uc5c5(SMEs), \ub300\uae30\uc5c5), \uadf8\ub9ac\uace0 \uc9c0\uc5ed\ubcc4\ub85c \uc138\ubd84\ud654\ub429\ub2c8\ub2e4. \uc9c0\uc5ed \uc138\ubd84\ud654\ub294 \ubd81\ubbf8, \uc720\ub7fd, \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591(\uc544\uc2dc\uc544, \ud638\uc8fc, \ub274\uc9c8\ub79c\ub4dc \ud3ec\ud568), \ub77c\ud2f4 \uc544\uba54\ub9ac\uce74 \ubc0f \uc911\ub3d9 \uc544\ud504\ub9ac\uce74(\ub098\uba38\uc9c0 \uc138\uacc4\ub85c \ud1b5\ud569)\ub97c \ud3ec\ud568\ud558\uba70, \uac01 \uc138\uadf8\uba3c\ud2b8\uc5d0 \ub300\ud55c \uc2dc\uc7a5 \uaddc\ubaa8 \ubc0f \uc608\uce21\uc740 USD \uac00\uce58\ub85c \uc81c\uacf5\ub429\ub2c8\ub2e4.<\/p>\n<p>\uc8fc\uc694 \uc2dc\uc7a5 \ubd84\uc11d \uacb0\uacfc\uc5d0 \ub530\ub974\uba74, ServiceNow \uc2a4\ud1a0\uc5b4 \uc571 \uc2dc\uc7a5\uc740 \uc608\uce21 \uae30\uac04(2025-2030\ub144) \ub3d9\uc548 32.73%\uc758 \uc5f0\ud3c9\uade0 \uc131\uc7a5\ub960(CAGR)\uc744 \uae30\ub85d\ud560 \uac83\uc73c\ub85c \uc804\ub9dd\ub429\ub2c8\ub2e4. 2025\ub144\uc5d0\ub294 \ubd81\ubbf8 \uc9c0\uc5ed\uc774 \uac00\uc7a5 \ud070 \uc2dc\uc7a5 \uc810\uc720\uc728\uc744 \ucc28\uc9c0\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub418\uba70, \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591 \uc9c0\uc5ed\uc740 \uc608\uce21 \uae30\uac04 \ub3d9\uc548 \uac00\uc7a5 \ub192\uc740 CAGR\ub85c \uc131\uc7a5\ud560 \uac83\uc73c\ub85c \ucd94\uc815\ub429\ub2c8\ub2e4. \ubcf8 \ubcf4\uace0\uc11c\ub294 2019\ub144\ubd80\ud130 2024\ub144\uae4c\uc9c0\uc758 \uacfc\uac70 \uc2dc\uc7a5 \uaddc\ubaa8\uc640 2025\ub144\ubd80\ud130 2030\ub144\uae4c\uc9c0\uc758 \uc2dc\uc7a5 \uaddc\ubaa8\ub97c \uc608\uce21\ud569\ub2c8\ub2e4.<\/p>\n<p>\uacbd\uc7c1 \ud658\uacbd \uc139\uc158\uc5d0\uc11c\ub294 IBM Corporation, Okta, Inc., PagerDuty, Teamviewer, Dynatrace LLC, xMatters, Inc., SAILPOINT TECHNOLOGIES INC., Talkdesk, Inc., Cisco Systems Inc., Microsoft Corporation \ub4f1 \uc8fc\uc694 \uc2dc\uc7a5 \ucc38\uc5ec \uae30\uc5c5\ub4e4\uc758 \ud504\ub85c\ud544\uc744 \ub2e4\ub8f9\ub2c8\ub2e4. \ub610\ud55c \ud22c\uc790 \ubd84\uc11d, \uc2dc\uc7a5 \uae30\ud68c \ubc0f \ubbf8\ub798 \ub3d9\ud5a5\uc5d0 \ub300\ud55c \uc815\ubcf4\ub3c4 \ud3ec\ud568\ub418\uc5b4 \uc2dc\uc7a5 \ucc38\uc5ec\uc790\ub4e4\uc774 \uc804\ub7b5\uc801 \uc758\uc0ac\uacb0\uc815\uc744 \ub0b4\ub9ac\ub294 \ub370 \ud544\uc694\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-33700","post","type-post","status-publish","format-standard","hentry","category-market-reports"],"_links":{"self":[{"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/posts\/33700"}],"collection":[{"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/comments?post=33700"}],"version-history":[{"count":0,"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/posts\/33700\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/media?parent=33700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/categories?post=33700"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.globalresearch.co.kr\/insight\/wp-json\/wp\/v2\/tags?post=33700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}