{"id":41814,"date":"2026-02-13T19:22:07","date_gmt":"2026-02-13T19:22:07","guid":{"rendered":"https:\/\/www.globalresearch.co.kr\/insight\/employee-performance-management-market-mordor\/"},"modified":"2026-10-02T16:59:54","modified_gmt":"2026-10-02T07:59:54","slug":"employee-performance-management-market-mordor","status":"publish","type":"post","link":"https:\/\/www.globalresearch.co.kr\/insight\/employee-performance-management-market-mordor\/","title":{"rendered":"\uc138\uacc4\uc758 \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5 \uaddc\ubaa8 \ubc0f \uc810\uc720\uc728 \ubd84\uc11d: \uc131\uc7a5 \ub3d9\ud5a5 \ubc0f \uc804\ub9dd (2025-2030\ub144)"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2026\/02\/employee-performance-management-market-1733336182669-Employee-Performance-Management-Market-ML.webp\" alt=\"Chart\" class=\"aligncenter size-full\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.globalresearch.co.kr\/insight\/wp-content\/uploads\/2026\/02\/1736404292238-employee-performance-management-market-Market-Summary.png\" alt=\"Chart\" class=\"aligncenter size-full\" \/><\/p>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-0\">1. \uc11c\ub860<\/p>\n<ul>\n<li class=\"toc-level-2\">1.1 \uc5f0\uad6c \uac00\uc815 \ubc0f \uc2dc\uc7a5 \uc815\uc758<\/li>\n<li class=\"toc-level-2\">1.2 \uc5f0\uad6c \ubc94\uc704<\/li>\n<\/ul>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-1\">2. \uc5f0\uad6c \ubc29\ubc95\ub860<\/p>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-2\">3. \uc694\uc57d<\/p>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-3\">4. \uc2dc\uc7a5 \ud1b5\ucc30\ub825<\/p>\n<ul>\n<li class=\"toc-level-2\">4.1 \uc2dc\uc7a5 \uac1c\uc694<\/li>\n<li class=\"toc-level-2\">4.2 \uc0b0\uc5c5 \ub9e4\ub825\ub3c4 &#8211; \ud3ec\ud130\uc758 5\uac00\uc9c0 \uacbd\uc7c1 \uc694\uc778 \ubd84\uc11d\n<ul>\n<li class=\"toc-level-3\">4.2.1 \uc2e0\uaddc \uc9c4\uc785\uc790\uc758 \uc704\ud611<\/li>\n<li class=\"toc-level-3\">4.2.2 \uad6c\ub9e4\uc790\uc758 \uad50\uc12d\ub825<\/li>\n<li class=\"toc-level-3\">4.2.3 \uacf5\uae09\uc5c5\uccb4\uc758 \uad50\uc12d\ub825<\/li>\n<li class=\"toc-level-3\">4.2.4 \ub300\uccb4 \uc81c\ud488\uc758 \uc704\ud611<\/li>\n<li class=\"toc-level-3\">4.2.5 \uacbd\uc7c1 \uac15\ub3c4<\/li>\n<\/ul>\n<\/li>\n<li class=\"toc-level-2\">4.3 \uac70\uc2dc \uacbd\uc81c \ub3d9\ud5a5\uc774 \uc2dc\uc7a5\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5<\/li>\n<\/ul>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-4\">5. \uc2dc\uc7a5 \uc5ed\ud559<\/p>\n<ul>\n<li class=\"toc-level-2\">5.1 \uc2dc\uc7a5 \ub3d9\uc778\n<ul>\n<li class=\"toc-level-3\">5.1.1 \uc2e4\uc2dc\uac04 \uc131\uacfc \uad00\ub9ac \uc218\uc694\uc758 \uc9c0\uc18d\uc801\uc778 \uae09\uc99d<\/li>\n<li class=\"toc-level-3\">5.1.2 \uc704\ud5d8 \uad00\ub9ac \ubc0f \uaddc\uc815 \uc900\uc218<\/li>\n<\/ul>\n<\/li>\n<li class=\"toc-level-2\">5.2 \uc2dc\uc7a5 \uc81c\uc57d\n<ul>\n<li class=\"toc-level-3\">5.2.1 \uc2dc\uc7a5 \uc131\uc7a5\uc744 \uc800\ud574\ud558\ub294 \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \ubb38\uc81c<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-5\">6. \uc2dc\uc7a5 \uc138\ubd84\ud654<\/p>\n<ul>\n<li class=\"toc-level-2\">6.1 \ubc30\ud3ec \ubc29\uc2dd\ubcc4\n<ul>\n<li class=\"toc-level-3\">6.1.1 \uc628\ud504\ub808\ubbf8\uc2a4<\/li>\n<li class=\"toc-level-3\">6.1.2 \ud074\ub77c\uc6b0\ub4dc<\/li>\n<\/ul>\n<\/li>\n<li class=\"toc-level-2\">6.2 \uae30\uc5c5 \uaddc\ubaa8\ubcc4\n<ul>\n<li class=\"toc-level-3\">6.2.1 \uc911\uc18c\uae30\uc5c5<\/li>\n<li class=\"toc-level-3\">6.2.2 \ub300\uae30\uc5c5<\/li>\n<\/ul>\n<\/li>\n<li class=\"toc-level-2\">6.3 \uc720\ud615\ubcc4\n<ul>\n<li class=\"toc-level-3\">6.3.1 \uc131\uacfc \ud3c9\uac00 \uc2dc\uc2a4\ud15c<\/li>\n<li class=\"toc-level-3\">6.3.2 360\ub3c4 \ud53c\ub4dc\ubc31 \ub3c4\uad6c<\/li>\n<li class=\"toc-level-3\">6.3.3 \ubaa9\ud45c \uc124\uc815 \ubc0f \ucd94\uc801 \ud50c\ub7ab\ud3fc<\/li>\n<li class=\"toc-level-3\">6.3.4 \uc9c0\uc18d\uc801\uc778 \ud53c\ub4dc\ubc31 \uc2dc\uc2a4\ud15c<\/li>\n<li class=\"toc-level-3\">6.3.5 \uae30\ud0c0 \uc720\ud615<\/li>\n<\/ul>\n<\/li>\n<li class=\"toc-level-2\">6.4 \uc0b0\uc5c5 \uc218\uc9c1\ubcc4\n<ul>\n<li class=\"toc-level-3\">6.4.1 BFSI<\/li>\n<li class=\"toc-level-3\">6.4.2 \uc81c\uc870<\/li>\n<li class=\"toc-level-3\">6.4.3 \ud5ec\uc2a4\ucf00\uc5b4<\/li>\n<li class=\"toc-level-3\">6.4.4 \ud1b5\uc2e0<\/li>\n<li class=\"toc-level-3\">6.4.5 \uae30\ud0c0 \uc0b0\uc5c5 \uc218\uc9c1<\/li>\n<\/ul>\n<\/li>\n<li class=\"toc-level-2\">6.5 \uc9c0\uc5ed\ubcc4*\n<ul>\n<li class=\"toc-level-3\">6.5.1 \ubd81\ubbf8<\/li>\n<li class=\"toc-level-3\">6.5.2 \uc720\ub7fd<\/li>\n<li class=\"toc-level-3\">6.5.3 \uc544\uc2dc\uc544<\/li>\n<li class=\"toc-level-3\">6.5.4 \ud638\uc8fc \ubc0f \ub274\uc9c8\ub79c\ub4dc<\/li>\n<li class=\"toc-level-3\">6.5.5 \ub77c\ud2f4 \uc544\uba54\ub9ac\uce74<\/li>\n<li class=\"toc-level-3\">6.5.6 \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-6\">7. \uacbd\uc7c1 \ud658\uacbd<\/p>\n<ul>\n<li class=\"toc-level-2\">7.1 \uae30\uc5c5 \ud504\ub85c\ud544\n<ul>\n<li class=\"toc-level-3\">7.1.1 Workday, Inc.<\/li>\n<li class=\"toc-level-3\">7.1.2 Oracle<\/li>\n<li class=\"toc-level-3\">7.1.3 SAP SE<\/li>\n<li class=\"toc-level-3\">7.1.4 ADP, Inc.<\/li>\n<li class=\"toc-level-3\">7.1.5 Microsoft<\/li>\n<li class=\"toc-level-3\">7.1.6 Zoho Corporation Pvt. Ltd.<\/li>\n<li class=\"toc-level-3\">7.1.7 Workleap Platform Inc.<\/li>\n<li class=\"toc-level-3\">7.1.8 15Five<\/li>\n<li class=\"toc-level-3\">7.1.9 Bamboo HR LLC.<\/li>\n<li class=\"toc-level-3\">7.1.10 Paycom Payroll LLC.<\/li>\n<li class=\"toc-level-3\">7.1.11 Darwinbox<\/li>\n<\/ul>\n<\/li>\n<li><strong>*\ubaa9\ub85d\uc740 \uc804\uccb4\uac00 \uc544\ub2d8<\/strong><\/li>\n<\/ul>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-7\">8. \ud22c\uc790 \ubd84\uc11d<\/p>\n<p class=\"toc-level-1 toc-content-heading\" id=\"toc-content-heading-8\">9. \uc2dc\uc7a5 \uae30\ud68c \ubc0f \ubbf8\ub798 \ub3d9\ud5a5<\/p>\n<div style=\"font-family:regular_semibold\">\uc774\uc6a9 \uac00\ub2a5 \uc5ec\ubd80\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4<\/div>\n<div style=\"font-family:regular_semibold\">* \ucd5c\uc885 \ubcf4\uace0\uc11c\uc5d0\uc11c\ub294 \uc544\uc2dc\uc544, \ud638\uc8fc, \ub274\uc9c8\ub79c\ub4dc\uac00 &#8216;\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591&#8217;\uc73c\ub85c \ud568\uaed8 \uc5f0\uad6c\ub429\ub2c8\ub2e4<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5 \uaddc\ubaa8 \ubc0f \uc810\uc720\uc728 \ubd84\uc11d: \uc131\uc7a5 \ub3d9\ud5a5 \ubc0f \uc608\uce21 (2025-2030)<\/p>\n<p>\ubcf8 \ubcf4\uace0\uc11c\ub294 \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac(Employee Performance Management, EPM) \uc2dc\uc7a5\uc758 \uaddc\ubaa8\uc640 \uc131\uc7a5 \ub3d9\ud5a5\uc744 \uc2ec\uce35\uc801\uc73c\ub85c \ubd84\uc11d\ud558\uba70, 2025\ub144\ubd80\ud130 2030\ub144\uae4c\uc9c0\uc758 \uc608\uce21 \uae30\uac04\uc744 \ub2e4\ub8f9\ub2c8\ub2e4. \uc2dc\uc7a5\uc740 \ubc30\ud3ec \ubc29\uc2dd(\uc628\ud504\ub808\ubbf8\uc2a4, \ud074\ub77c\uc6b0\ub4dc), \uae30\uc5c5 \uaddc\ubaa8(\uc911\uc18c\uae30\uc5c5, \ub300\uae30\uc5c5), \uc720\ud615(\uc131\uacfc \ud3c9\uac00 \uc2dc\uc2a4\ud15c, 360\ub3c4 \ud53c\ub4dc\ubc31 \ub3c4\uad6c, \ubaa9\ud45c \uc124\uc815 \ubc0f \ucd94\uc801 \ud50c\ub7ab\ud3fc, \uc9c0\uc18d\uc801\uc778 \ud53c\ub4dc\ubc31 \uc2dc\uc2a4\ud15c, \uae30\ud0c0 \uc720\ud615), \uc0b0\uc5c5 \uc218\uc9c1(BFSI, \uc81c\uc870, \ud5ec\uc2a4\ucf00\uc5b4, \ud1b5\uc2e0 \ub4f1), \uadf8\ub9ac\uace0 \uc9c0\uc5ed\ubcc4\ub85c \uc138\ubd84\ud654\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>1. \uc2dc\uc7a5 \uac1c\uc694 \ubc0f \uc8fc\uc694 \uc218\uce58<\/p>\n<p>\uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc740 2025\ub144 36\uc5b5 5\ucc9c\ub9cc \ub2ec\ub7ec\ub85c \ud3c9\uac00\ub418\uba70, 2030\ub144\uc5d0\ub294 61\uc5b5 7\ucc9c\ub9cc \ub2ec\ub7ec\uc5d0 \uc774\ub97c \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \uc608\uce21 \uae30\uac04(2025-2030) \ub3d9\uc548 \uc5f0\ud3c9\uade0 \uc131\uc7a5\ub960(CAGR)\uc740 11.06%\uc5d0 \ub2ec\ud560 \uac83\uc73c\ub85c \uc804\ub9dd\ub429\ub2c8\ub2e4. \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591 \uc9c0\uc5ed\uc774 \uac00\uc7a5 \ube60\ub974\uac8c \uc131\uc7a5\ud558\ub294 \uc2dc\uc7a5\uc73c\ub85c \uc608\uce21\ub418\uba70, \ubd81\ubbf8 \uc9c0\uc5ed\uc740 \uac00\uc7a5 \ud070 \uc2dc\uc7a5 \uc810\uc720\uc728\uc744 \ucc28\uc9c0\ud560 \uac83\uc73c\ub85c \ubcf4\uc785\ub2c8\ub2e4. \uc2dc\uc7a5 \uc9d1\uc911\ub3c4\ub294 \ub0ae\uc740 \ud3b8\uc774\uba70, Workday, Inc., Oracle, SAP SE, ADP, Inc., Microsoft Corporation \ub4f1\uc774 \uc8fc\uc694 \uae30\uc5c5\uc73c\ub85c \ud65c\ub3d9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>2. \uc2dc\uc7a5 \uc131\uc7a5 \ub3d9\uc778 \ubc0f \uc8fc\uc694 \ub3d9\ud5a5<\/p>\n<p>\uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc740 \uae30\uc5c5\ub4e4\uc774 \uc9c1\uc6d0 \uc131\uacfc\ub97c \uc870\uc9c1 \ubaa9\ud45c\uc640 \uc5f0\uacc4\ud558\ub824\ub294 \ud544\uc694\uc131\uc774 \uc99d\ub300\ub428\uc5d0 \ub530\ub77c \ube60\ub974\uac8c \uc131\uc7a5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc131\uc7a5\uc744 \uc774\ub044\ub294 \uc8fc\uc694 \ub3d9\ud5a5\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n<p>*   \uc9c0\uc18d\uc801\uc778 \ud53c\ub4dc\ubc31\uc73c\ub85c\uc758 \uc804\ud658: \uc5f0\ub840 \uc131\uacfc \ud3c9\uac00\uc5d0\uc11c \ubc97\uc5b4\ub098 \uc2e4\uc2dc\uac04\uc801\uc774\uace0 \uc9c0\uc18d\uc801\uc778 \ud53c\ub4dc\ubc31 \ubb38\ud654\ub85c\uc758 \uc804\ud658\uc774 \uac00\uc18d\ud654\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc9c1\uc6d0 \ucc38\uc5ec\ub3c4\uc640 \uac1c\ubc1c\uc744 \ucd09\uc9c4\ud558\ub294 \ud575\uc2ec \uc694\uc18c\ub85c \uc791\uc6a9\ud569\ub2c8\ub2e4.<br \/>\n*   \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc194\ub8e8\uc158 \ucc44\ud0dd: \uc720\uc5f0\uc131, \ud655\uc7a5\uc131, \ube44\uc6a9 \ud6a8\uc728\uc131 \ub4f1\uc758 \uc774\uc810\uc73c\ub85c \uc778\ud574 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc131\uacfc \uad00\ub9ac \uc194\ub8e8\uc158\uc758 \ub3c4\uc785\uc774 \ud655\uc0b0\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4.<br \/>\n*   AI \ubc0f \ubd84\uc11d \uae30\uc220 \ud1b5\ud569: \uc778\uacf5\uc9c0\ub2a5(AI)\uacfc \ub370\uc774\ud130 \ubd84\uc11d \uae30\uc220\uc758 \ud1b5\ud569\uc740 \uc2dc\uc7a5 \ud655\uc7a5\uc758 \ud575\uc2ec \ub3d9\ub825\uc785\ub2c8\ub2e4. AI \uae30\ubc18 \ub3c4\uad6c\ub294 \uc2e4\uc2dc\uac04 \ub370\uc774\ud130\uc5d0\uc11c \uc608\uce21\uc801 \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud558\uc5ec \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uc758\uc0ac\uacb0\uc815\uc744 \ub3d5\uace0, \uc120\uc81c\uc801\uc778 \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac\ub97c \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<br \/>\n*   \uc2e4\uc2dc\uac04 \uc131\uacfc \uad00\ub9ac \uc218\uc694 \uc99d\uac00: \uc870\uc9c1\uc774 \uc9c1\uc6d0 \uc131\uacfc\ub97c \ud3c9\uac00, \uad00\ub9ac \ubc0f \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ubc29\uc2dd\uc744 \uc7ac\ud3b8\ud558\uba70 \uc2e4\uc2dc\uac04 \uc131\uacfc \uad00\ub9ac\uc5d0 \ub300\ud55c \uc218\uc694\uac00 \uc99d\uac00\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<br \/>\n*   \uc704\ud5d8 \uad00\ub9ac \ubc0f \uaddc\uc81c \uc900\uc218\uc758 \uc911\uc694\uc131 \uc99d\ub300: \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc5d0\uc11c \uc704\ud5d8 \uad00\ub9ac \ubc0f \uaddc\uc81c \uc900\uc218\uc758 \uc911\uc694\uc131\uc774 \ucee4\uc9c0\uba74\uc11c, \uc870\uc9c1\ub4e4\uc740 \uad6c\uc870\ud654\ub418\uace0 \ud22c\uba85\ud558\uba70 \uaddc\uc815\uc744 \uc900\uc218\ud558\ub294 \uc131\uacfc \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc744 \ucc44\ud0dd\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc5d0\uc11c \ubc95\uc801 \ubc0f \uaddc\uc81c \ud45c\uc900\uc744 \ucda9\uc871\ud558\uace0, \uc9c1\uc6d0 \uc131\uacfc, \uc0dd\uc0b0\uc131 \ubc0f \ud589\ub3d9\uacfc \uad00\ub828\ub41c \uc7a0\uc7ac\uc801 \uc704\ud5d8\uc744 \ud574\uacb0\ud558\ub294 \ub370 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.<\/p>\n<p>3. \uc2dc\uc7a5 \uc131\uc7a5 \uc800\ud574 \uc694\uc778<\/p>\n<p>\uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc758 \uc131\uc7a5\uc744 \uc800\ud574\ud560 \uc218 \uc788\ub294 \uc8fc\uc694 \uc694\uc778\uc73c\ub85c\ub294 \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \ubb38\uc81c\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc870\uc9c1\uc774 \uc804\ubc18\uc801\uc778 \uc9c1\uc6d0 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \uc9c1\uc6d0 \uc815\ubcf4\ub97c \uc218\uc9d1\ud558\uace0 \ubd84\uc11d\ud558\ub294 \uacfc\uc815\uc5d0\uc11c \uc7a0\uc7ac\uc801\uc778 \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \uce68\ud574\uc5d0 \ub300\ud55c \uc6b0\ub824\uac00 \uc81c\uae30\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc6b0\ub824\ub294 \uc608\uce21 \uae30\uac04 \ub3d9\uc548 \uc2dc\uc7a5 \uc131\uc7a5\uc744 \uc5b5\uc81c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>4. COVID-19 \ud32c\ub370\ubbf9\uc758 \uc601\ud5a5<\/p>\n<p>COVID-19 \ud32c\ub370\ubbf9\uc740 \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc5d0 \uc0c1\ub2f9\ud55c \ubcc0\ud654\ub97c \uac00\uc838\uc654\uc2b5\ub2c8\ub2e4. \ud32c\ub370\ubbf9\uc740 \uc720\uc5f0\ud558\uace0 \ub514\uc9c0\ud138 \uc911\uc2ec\uc801\uc774\uba70 \ub370\uc774\ud130 \uc911\uc2ec\uc801\uc778 \uc131\uacfc \uad00\ub9ac \uc194\ub8e8\uc158\uc73c\ub85c\uc758 \uc804\ud658\uc744 \uac00\uc18d\ud654\ud588\uc2b5\ub2c8\ub2e4. \uc870\uc9c1\ub4e4\uc740 \uc6d0\uaca9 \ubc0f \ud558\uc774\ube0c\ub9ac\ub4dc \uadfc\ubb34 \ud658\uacbd\uc5d0\uc11c \uc131\uacfc \uad00\ub9ac\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uc218\ud589\ud558\uae30 \uc704\ud574 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \ud50c\ub7ab\ud3fc, \uc2e4\uc2dc\uac04 \ud53c\ub4dc\ubc31 \uc2dc\uc2a4\ud15c, \uace0\uae09 \ubd84\uc11d \ub3c4\uad6c\ub97c \uc801\uadf9\uc801\uc73c\ub85c \ud65c\uc6a9\ud558\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>5. \uae00\ub85c\ubc8c \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5 \ub3d9\ud5a5 \ubc0f \ud1b5\ucc30\ub825<\/p>\n<p>5.1. BFSI \uc0b0\uc5c5 \ubd80\ubb38\uc774 \uc0c1\ub2f9\ud55c \uc2dc\uc7a5 \uc810\uc720\uc728\uc744 \ucc28\uc9c0\ud560 \uac83\uc73c\ub85c \uc608\uc0c1<\/p>\n<p>BFSI(\uc740\ud589, \uae08\uc735 \uc11c\ube44\uc2a4 \ubc0f \ubcf4\ud5d8) \ubd80\ubb38\uc740 \uc608\uce21 \uae30\uac04 \ub3d9\uc548 \uc0c1\ub2f9\ud55c \uc2dc\uc7a5 \uc810\uc720\uc728\uc744 \uc720\uc9c0\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. BFSI \uc0b0\uc5c5\uc740 \ub514\uc9c0\ud138 \uc804\ud658\uc744 \uc120\ub3c4\ud558\uba70 \uae30\uc220\uc744 \ud65c\uc6a9\ud558\uc5ec \uc6b4\uc601\uc744 \ucd5c\uc801\ud654\ud558\uace0 \uc0dd\uc0b0\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uba70 \uc804\ubc18\uc801\uc778 \uc9c1\uc6d0 \uc131\uacfc\ub97c \ub192\uc774\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub514\uc9c0\ud138 \ub3c4\uad6c\uc640 \ud50c\ub7ab\ud3fc\uc740 \uc6d0\uaca9 \uadfc\ubb34\ub97c \uac1c\uc120\ud558\uace0 \ud611\uc5c5\uc744 \ucd09\uc9c4\ud558\uba70 \ud6a8\uacfc\uc801\uc778 \uc758\uc0ac\uc18c\ud1b5\uc744 \uac00\ub2a5\ud558\uac8c \ud558\ub294 \ub370 \uc790\uc8fc \ud1b5\ud569\ub429\ub2c8\ub2e4.<\/p>\n<p>\ub610\ud55c, BFSI \ubd80\ubb38\uc5d0\uc11c \uc9c1\uc6d0 \uc131\uacfc\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uae30 \uc704\ud574\uc11c\ub294 \uae0d\uc815\uc801\uc778 \uadfc\ubb34 \ud658\uacbd \uc870\uc131\uc774 \ud544\uc218\uc801\uc785\ub2c8\ub2e4. \uc774\ub294 \uc5c5\ubb34-\uac1c\uc778 \uc0dd\ud65c \uade0\ud615 \uac1c\uc120, \uc815\uc2e0 \uac74\uac15 \uc9c0\uc6d0 \uc81c\uacf5, \uc131\uacfc \uc778\uc815 \ub178\ub825 \ub4f1\uc744 \ud3ec\ud568\ud569\ub2c8\ub2e4. \uae08\uc735 \uc11c\ube44\uc2a4 \ubd80\ubb38\uc5d0\uc11c \uc2e0\ub8b0\uc640 \ubb34\uacb0\uc131\uc774 \ub9e4\uc6b0 \uc911\uc694\ud558\ubbc0\ub85c, BFSI \uc0b0\uc5c5\uc758 \uc870\uc9c1\ub4e4\uc740 \ud22c\uba85\ud558\uace0 \uc724\ub9ac\uc801\uc778 \uadfc\ubb34 \ud658\uacbd\uc744 \uad6c\ucd95\ud558\ub294 \ub370 \uc790\uc6d0\uc744 \ud560\ub2f9\ud558\uc5ec \ud5a5\ud6c4 \uae00\ub85c\ubc8c \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc744 \ud65c\uc131\ud654\ud560 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>BFSI \uc0b0\uc5c5\uc740 \uae08\uc735 \uc790\ubb38\uac00\ubd80\ud130 \uaddc\uc81c \uc900\uc218 \ub2f4\ub2f9\uc790, \ubc31\uc624\ud53c\uc2a4 \uc6b4\uc601 \uc9c1\uc6d0\uae4c\uc9c0 \ub2e4\uc591\ud55c \uc5ed\ud560\uc744 \uc218\ud589\ud558\ub294 \uc778\ub825\uc744 \ubcf4\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uad50\uc721, \uc790\uaca9\uc99d \ucde8\ub4dd, \uacbd\ub825 \uac1c\ubc1c\uc744 \ud1b5\ud55c \uc9c1\uc6d0 \uac1c\ubc1c\uc5d0 \ub300\ud55c \uac15\ub825\ud55c \uc9d1\uc911\uc774 \ud544\uc218\uc801\uc785\ub2c8\ub2e4. \uc628\ub77c\uc778 \ubc45\ud0b9\uc774 \uae08\uc735 \uae30\uad00 \uc6b4\uc601\uc5d0 \ub354\uc6b1 \uad11\ubc94\uc704\ud558\uace0 \uc911\uc694\ud574\uc9d0\uc5d0 \ub530\ub77c, \uc870\uc9c1\uc740 \ub514\uc9c0\ud138 \ubc45\ud0b9\uc758 \uc99d\uac00\ud558\ub294 \uc694\uad6c\ub97c \ucda9\uc871\ud558\uace0 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uac1c\uc120\ud558\uba70 \uacbd\uc7c1\ub825\uc744 \uc720\uc9c0\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \uc131\uacfc\ub97c \ucd5c\uc801\ud654\ud574\uc57c \ud569\ub2c8\ub2e4. \uc720\ub85c\uc2a4\ud0c0\ud2b8(Eurostat)\uc5d0 \ub530\ub974\uba74, 2023\ub144 \uc720\ub7fd \uc804\uc5ed\uc5d0\uc11c \uc628\ub77c\uc778 \ubc45\ud0b9 \ubcf4\uae09\ub960\uc774 \ud06c\uac8c \uc99d\uac00\ud588\uc73c\uba70, \uc2a4\uce78\ub514\ub098\ube44\uc544 \uad6d\uac00\ub4e4\uc774 \uc120\ub450\ub97c \ucc28\uc9c0\ud588\uc2b5\ub2c8\ub2e4. \ud2b9\ud788 \ub178\ub974\uc6e8\uc774\ub294 96.85%\ub77c\ub294 \ub180\ub77c\uc6b4 \uc778\ud130\ub137 \ubc45\ud0b9 \ubcf4\uae09\ub960\uc744 \ub2ec\uc131\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>BFSI \uc0b0\uc5c5 \uc218\uc9c1\uc740 \uc870\uc9c1\uc774 \ub192\uc740 \uc0dd\uc0b0\uc131 \uc218\uc900, \uaddc\uc81c \uc900\uc218, \uace0\uac1d \ub9cc\uc871\ub3c4 \ubc0f \uc9c1\uc6d0 \ucc38\uc5ec\ub97c \uc720\uc9c0\ud558\ub294 \ub370 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \ub3c4\uad6c\ub294 \uae08\uc735 \uae30\uad00\uc774 \uaddc\uc81c \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud558\uace0, \uc601\uc5c5 \uc131\uacfc\ub97c \ucd5c\uc801\ud654\ud558\uba70, \uc704\ud5d8\uc744 \uc644\ud654\ud558\uace0, \uc9c0\uc18d\uc801\uc778 \uac1c\ubc1c \ubb38\ud654\ub97c \uc870\uc131\ud558\ub294 \ub370 \uae30\uc5ec\ud569\ub2c8\ub2e4.<\/p>\n<p>5.2. \ubd81\ubbf8 \uc9c0\uc5ed\uc774 \uc0c1\ub2f9\ud55c \uc2dc\uc7a5 \uc810\uc720\uc728\uc744 \ucc28\uc9c0\ud560 \uac83\uc73c\ub85c \uc608\uc0c1<\/p>\n<p>\ubd81\ubbf8 \uc9c0\uc5ed\uc740 \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac(EPM) \uc2dc\uc7a5\uc5d0\uc11c \uc0c1\ub2f9\ud55c \uc810\uc720\uc728\uc744 \ucc28\uc9c0\ud558\uace0 \ud5a5\ud6c4 \uba87 \ub144 \ub3d9\uc548 \uc0c1\ub2f9\ud55c \uc131\uc7a5\uc744 \uacbd\ud5d8\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc131\uc7a5\uc740 HR \ubd80\ubb38\uc758 \uae09\uc18d\ud55c \ub514\uc9c0\ud138 \uc804\ud658, \uc778\uc7ac \uad00\ub9ac \ubc0f \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \ub300\ud55c \uac15\uc870 \uc99d\uac00, \ub370\uc774\ud130 \uae30\ubc18 \uc131\uacfc \ud1b5\ucc30\ub825\uc5d0 \ub300\ud55c \ud544\uc694\uc131 \uc99d\ub300\uc640 \uac19\uc740 \uc694\uc778\uc5d0 \uc758\ud574 \uc8fc\ub3c4\ub429\ub2c8\ub2e4.<\/p>\n<p>\ubd81\ubbf8 \uc9c0\uc5ed\uc758 \uae30\uc5c5\ub4e4\uc740 \uc9c1\uc6d0 \uac1c\ubc1c, \ubcf4\uc0c1 \ubc0f \uc2b9\uc9c4\uc5d0 \ub300\ud55c \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uacb0\uc815\uc744 \ub0b4\ub9ac\uae30 \uc704\ud574 \ub370\uc774\ud130 \ubd84\uc11d \ubc0f \uc131\uacfc \uc9c0\ud45c\ub97c \ud65c\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc2e4\uc2dc\uac04 \ub370\uc774\ud130 \ubc0f \ubd84\uc11d\uc744 \ud1b5\ud569\ud55c \uc131\uacfc \uad00\ub9ac \ub3c4\uad6c\ub294 \uc870\uc9c1\uc774 \uc0dd\uc0b0\uc131\uc744 \ucd94\uc801\ud558\uace0, \uc131\uacfc \uaca9\ucc28\ub97c \uc2dd\ubcc4\ud558\uba70, \uc9c1\uc6d0 \ub178\ub825\uc744 \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\uc640 \uc77c\uce58\uc2dc\ud0a4\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4.<\/p>\n<p>AI \uae30\ubc18 \ub3c4\uad6c\ub294 \ub610\ud55c \uc9c1\uc6d0 \uc131\uacfc \ud328\ud134\uc744 \ubd84\uc11d\ud558\uace0, \ucd5c\uace0 \uc131\uacfc\uc790\ub97c \uc2dd\ubcc4\ud558\uba70, \ubbf8\ub798 \uc131\uacfc \ucd94\uc138\ub97c \uc608\uce21\ud558\uc5ec \uc870\uc9c1\uc774 \uc778\uc7ac \uad00\ub9ac \uc804\ub7b5\uc744 \ucd5c\uc801\ud654\ud558\ub294 \ub370 \uae30\uc5ec\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, 2024\ub144 9\uc6d4, \ubbf8\uad6d \ube44\uc988\ub2c8\uc2a4 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc2a4\ud0c0\ud2b8\uc5c5\uc778 Rippling\uc740 \uc2e0\uc785 \uc9c1\uc6d0 \ud3c9\uac00\uc5d0 \ub300\ud55c \ud601\uc2e0\uc801\uc778 \uc811\uadfc \ubc29\uc2dd\uc778 Talent Signal\uc744 \ub3c4\uc785\ud588\uc2b5\ub2c8\ub2e4. Talent Signal\uc740 \uc791\uc5c5\ubcc4 \uc9c0\ud45c\ub97c \uc0ac\uc6a9\ud558\uc5ec \ud3c9\uac00 \ud3b8\ud5a5\uc744 \uc81c\uac70\ud558\uace0 \uc9c1\uc6d0 \uc131\uacfc\ub97c \uac1d\uad00\uc801\uc73c\ub85c \uce21\uc815\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc774 \uc9c0\uc5ed\uc758 \uc778\uc218\ud569\ubcd1(M&#038;A)\uc740 \uc81c\ud488 \ud3ec\ud2b8\ud3f4\ub9ac\uc624 \ud655\uc7a5, \uae30\uc220 \uc5ed\ub7c9 \ud5a5\uc0c1, \uc2dc\uc7a5 \uc9c0\uc704 \uac15\ud654 \ubc0f \uace0\uac1d \uacbd\ud5d8 \uac1c\uc120\uc744 \ud1b5\ud574 \uc2dc\uc7a5 \uc131\uc7a5\uc5d0 \ud06c\uac8c \uae30\uc5ec\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc804\ub7b5\uc801 \ud1b5\ud569\uc744 \ud1b5\ud574 \uae30\uc5c5\uc740 \uc774 \uc9c0\uc5ed \ube44\uc988\ub2c8\uc2a4\uc758 \uc9c4\ud654\ud558\ub294 \uc694\uad6c\ub97c \ucda9\uc871\ud558\ub294 \ubcf4\ub2e4 \ud1b5\ud569\ub418\uace0 \ud655\uc7a5 \uac00\ub2a5\ud558\uba70 \ud601\uc2e0\uc801\uc778 \uc131\uacfc \uad00\ub9ac \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, 2023\ub144 12\uc6d4, Workleap\uc740 \ucd5c\uace0 \uc218\uc900\uc758 \uc870\uc9c1\ub3c4 \ubc0f \uc9c1\uc6d0 \ub514\ub809\ud1a0\ub9ac \uae30\ub2a5\uc73c\ub85c \uc720\uba85\ud55c \ubbf8\uad6d \uae30\ubc18 SaaS \uae30\uc5c5\uc778 Pingboard\ub97c \uc778\uc218\ud588\uc2b5\ub2c8\ub2e4. Workleap\uc758 \uc81c\ud488\uad70\uc5d0\ub294 \uc6d0\ud65c\ud55c \ucc38\uc5ec, \uc778\uc815 \ubc0f \uc131\uacfc \uad00\ub9ac\ub97c \uc704\ud55c \ub3c4\uad6c\uc778 Officevibe\uac00 \ud3ec\ud568\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uc778\uc218\ub294 Workleap\uc774 \ub2e4\uc591\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc81c\ud488\uc744 \ud1b5\ud574 \uc804\uccb4 \uc9c1\uc6d0 \uc5ec\uc815\uc744 \uac04\uc18c\ud654\ud558\ub824\ub294 \ubaa9\ud45c\ub97c \ub354\uc6b1 \ubc1c\uc804\uc2dc\ud0a4\ub294 \uc911\uc694\ud55c \uc21c\uac04\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4.<\/p>\n<p>6. \uacbd\uc7c1 \ud658\uacbd<\/p>\n<p>\uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc740 \uae00\ub85c\ubc8c \ubc0f \uc9c0\uc5ed \uae30\uc5c5, \uadf8\ub9ac\uace0 \ub2e4\uc591\ud55c \ubd80\ubb38\uc5d0\uc11c \ud65c\ub3d9\ud558\ub294 \uc804\ubb38 \uae30\uc5c5\ub4e4\uc774 \uacf5\uc874\ud558\ub294 \ud30c\ud3b8\ud654\ub41c \uc2dc\uc7a5\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud30c\ud3b8\ud654\ub294 \uad11\ubc94\uc704\ud55c \ucd5c\uc885 \uc0ac\uc6a9\uc790 \uc0b0\uc5c5 \uc804\ubc18\uc5d0 \uac78\uccd0 \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc5d0 \ub300\ud55c \uc218\uc694\uc5d0 \uc758\ud574 \uc8fc\ub3c4\ub418\uba70, \ub300\uae30\uc5c5\uacfc \uc911\uc18c\uae30\uc5c5 \ubaa8\ub450\uac00 \uc2dc\uc7a5\uc5d0\uc11c \uacf5\uc874\ud558\uace0 \ubc88\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc758 \uc120\ub450 \uae30\uc5c5\uc73c\ub85c\ub294 Workday, Inc., Oracle, SAP SE, ADP, Inc., Microsoft Corporation \ub4f1\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub4e4 \uc120\ub450 \uae30\uc5c5\ub4e4\uc740 \uacbd\uc7c1 \uc6b0\uc704\ub97c \uc720\uc9c0\ud558\uace0 \uc2dc\uc7a5 \ubc94\uc704\ub97c \ud655\uc7a5\ud558\uae30 \uc704\ud574 \uc804\ub7b5\uc801 \uc778\uc218 \ubc0f \ud30c\ud2b8\ub108\uc2ed\uc5d0 \uc801\uadf9\uc801\uc73c\ub85c \ucc38\uc5ec\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc5d0\uc11c \uacf5\uae09\uc5c5\uccb4\ub4e4\uc740 \uc5f0\uad6c \uac1c\ubc1c(R&#038;D)\uc5d0 \uc0c1\ub2f9\ud55c \ud22c\uc790\ub97c \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub4e4\uc758 \ubaa9\ud45c\ub294 \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5 \uc218\ud655 \uae30\uc220\uc758 \ud6a8\uc728\uc131\uacfc \uc2e4\uc6a9\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uac83\uc785\ub2c8\ub2e4. \uc2dc\uc7a5\uc774 \uc544\uc9c1 \ucd08\uae30 \ub2e8\uacc4\uc5d0 \uc788\uae30 \ub54c\ubb38\uc5d0, \ud601\uc2e0\uc5d0 \ub300\ud55c \uc774\ub7ec\ud55c \uac15\uc870\ub294 \uacbd\uc7c1 \uc6b0\uc704\ub97c \ud655\ubcf4\ud558\ub824\ub294 \uacf5\uae09\uc5c5\uccb4\ub4e4\uc5d0\uac8c \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>\n<p>7. \ucd5c\uadfc \uc0b0\uc5c5 \ub3d9\ud5a5<\/p>\n<p>*   2024\ub144 10\uc6d4: Nextiva, Workforce Scheduling \ucd9c\uc2dc<br \/>\n    \ud1b5\ud569 \uace0\uac1d \uacbd\ud5d8 \uad00\ub9ac(UCXM) \ubd84\uc57c\uc758 \uc120\ub450 \uc8fc\uc790\uc778 Nextiva\ub294 Nextiva Unified-CXM \ud50c\ub7ab\ud3fc\uc5d0 \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc778 Nextiva Workforce Scheduling\uc744 \uacf5\uac1c\ud588\uc2b5\ub2c8\ub2e4. \ucee8\ud0dd \uc13c\ud130 \uc870\uc9c1\uc744 \uc704\ud574 \uc124\uacc4\ub41c \uc774 \uae30\ub2a5\uc740 \uc778\ub825 \ubc30\uce58 \uc791\uc5c5\uc744 \uac04\uc18c\ud654\ud558\uc5ec \ube44\uc6a9\uc744 \uc808\uac10\ud558\uace0 ROI\ub97c \ub192\uc774\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4. \uc8fc\uc694 \uae30\ub2a5\uc73c\ub85c\ub294 \uc790\ub3d9\ud654\ub41c \uc608\uce21, \uacc4\ud68d, \uc2a4\ucf00\uc904\ub9c1, \uaddc\uc81c \uc900\uc218 \ubc0f \uadfc\ud0dc \uad00\ub9ac, \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac\uac00 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc774 \uac1c\ubc1c\uc740 \ud575\uc2ec \uc778\ub825 \uad00\ub9ac \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uace0, \uc2a4\ucf00\uc904\ub9c1 \ud6a8\uc728\uc131\uc744 \uac1c\uc120\ud558\uba70, \ub354 \ub098\uc740 \uc131\uacfc \ucd94\uc801 \ubc0f \uc9c1\uc6d0 \ucc38\uc5ec\ub97c \uac00\ub2a5\ud558\uac8c \ud558\uc5ec \uc804\ubc18\uc801\uc778 \uc0dd\uc0b0\uc131\uacfc \uc131\uacfc\ub97c \ud5a5\uc0c1\uc2dc\ud0b4\uc73c\ub85c\uc368 \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc5d0 \uae30\uc5ec\ud569\ub2c8\ub2e4.<\/p>\n<p>*   2024\ub144 7\uc6d4: Salesforce\uc640 Workday, AI \uc9c1\uc6d0 \uc11c\ube44\uc2a4 \uc5d0\uc774\uc804\ud2b8 \ucd9c\uc2dc<br \/>\n    AI \uae30\ubc18 CRM \uc194\ub8e8\uc158 \uae30\uc5c5\uc778 Salesforce\ub294 \uc778\uc0ac \ubc0f \uc7ac\ubb34 \uc870\uc9c1 \uad00\ub9ac \ubd84\uc57c\uc758 \uae00\ub85c\ubc8c \ub9ac\ub354 \uc911 \ud558\ub098\uc778 Workday, Inc.\uc640 \ud611\ub825\ud558\uc5ec \uace0\uae09 AI \uc9c1\uc6d0 \uc11c\ube44\uc2a4 \uc5d0\uc774\uc804\ud2b8\ub97c \ucd9c\uc2dc\ud588\uc2b5\ub2c8\ub2e4. \uc774 \uc5d0\uc774\uc804\ud2b8\ub294 \ubc18\ubcf5\uc801\uc778 \uc5c5\ubb34\ub97c \uac04\uc18c\ud654\ud558\uace0, \uac1c\uc778\ud654\ub41c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uba70, \ub370\uc774\ud130 \uae30\ubc18 \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud558\uc5ec \uc9c1\uc6d0 \ud6a8\uc728\uc131\uc744 \ub192\uc774\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. Salesforce\uc758 Agentforce \ud50c\ub7ab\ud3fc\uacfc Einstein AI\ub97c Workday\uc758 \ud50c\ub7ab\ud3fc \ubc0f \uace0\uc720\ud55c AI\uc640 \ud1b5\ud569\ud568\uc73c\ub85c\uc368, \uc870\uc9c1\uc740 \ub2e4\uc591\ud55c \uc9c1\uc6d0 \uc11c\ube44\uc2a4 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub9de\ub294 \uc5d0\uc774\uc804\ud2b8\ub97c \uc27d\uac8c \uc124\uacc4\ud558\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774 AI \uc5d0\uc774\uc804\ud2b8\ub294 \uc778\uac04\uc758 \ub178\ub825\uc744 \uac15\ud654\ud558\uc5ec \uc9c1\uc6d0\uacfc \uace0\uac1d\uc758 \uc131\uacf5\uc744 \uc774\ub044\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4. \uc774 \uc774\ub2c8\uc154\ud2f0\ube0c\ub294 AI\ub97c \ud65c\uc6a9\ud558\uc5ec \uc5c5\ubb34\ub97c \ucd5c\uc801\ud654\ud558\uace0, \uac1c\uc778\ud654\ub41c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uba70, \uc131\uacfc \uad00\ub9ac \ud504\ub85c\uc138\uc2a4\ub97c \ud5a5\uc0c1\uc2dc\ud0b4\uc73c\ub85c\uc368 \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc744 \uac15\ud654\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc774\ub7ec\ud55c \uc2dc\uc7a5 \ub3d9\ud5a5\uacfc \ud601\uc2e0\uc740 \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac \uc2dc\uc7a5\uc774 \uc9c0\uc18d\uc801\uc73c\ub85c \ubc1c\uc804\ud558\uace0 \uc788\uc73c\uba70, \uae30\uc5c5\ub4e4\uc774 \uc778\uc7ac\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uace0 \uc870\uc9c1 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud558\ub294 \ub370 \ud544\uc218\uc801\uc778 \ub3c4\uad6c\ub85c \uc790\ub9ac\ub9e4\uae40\ud558\uace0 \uc788\uc74c\uc744 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4.<\/p>\n<p>\uc774 \ubcf4\uace0\uc11c\ub294 \uae00\ub85c\ubc8c \uc9c1\uc6d0 \uc131\uacfc \uad00\ub9ac(Employee Performance Management, EPM) \uc2dc\uc7a5\uc5d0 \ub300\ud55c \ud3ec\uad04\uc801\uc778 \ubd84\uc11d\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. EPM\uc740 \uace0\uc131\uacfc \uc778\ub825\uc744 \uad6c\ucd95\ud558\uace0, \uc9c1\uc6d0\ub4e4\uc744 \ud300 \ubaa9\ud45c\uc640 \ub3d9\uae30\ud654\ud558\uba70, \uba85\ud655\ud55c \ubaa9\ud45c \uc124\uc815, \uc815\uae30\uc801\uc778 \uc131\uacfc \ud3c9\uac00, \uc2e0\uc18d\ud55c \ud53c\ub4dc\ubc31 \uc81c\uacf5\uc744 \ud1b5\ud574 \uc870\uc9c1\uc758 \uc131\uacf5\uc5d0 \uae30\uc5ec\ud558\ub294 \ud575\uc2ec\uc801\uc778 \uc811\uadfc \ubc29\uc2dd\uc785\ub2c8\ub2e4. \uc131\uacf5\uc801\uc778 EPM \ud504\ub85c\uadf8\ub7a8\uc740 \ubaa8\ub4e0 \uc9c1\uc6d0\uc774 \uac00\uce58\ub97c \uc778\uc815\ubc1b\uace0 \uc788\uc74c\uc744 \ub290\ub07c\uac8c \ud558\ub294 \ub370 \uc911\uc694\ud558\uba70, \ubcf8 \ubcf4\uace0\uc11c\ub294 \uc5c4\uaca9\ud55c \uc5f0\uad6c \ubc29\ubc95\ub860\uacfc \uba85\ud655\ud55c \uc2dc\uc7a5 \uc815\uc758 \ubc0f \uac00\uc815\uc744 \ubc14\ud0d5\uc73c\ub85c \uc791\uc131\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc2dc\uc7a5 \uaddc\ubaa8\ub294 2024\ub144 32.5\uc5b5 \ub2ec\ub7ec\ub85c \ucd94\uc815\ub418\uba70, 2025\ub144\uc5d0\ub294 36.5\uc5b5 \ub2ec\ub7ec\uc5d0 \uc774\ub97c \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. 2025\ub144\ubd80\ud130 2030\ub144\uae4c\uc9c0 \uc5f0\ud3c9\uade0 11.06%\uc758 \uc131\uc7a5\ub960\uc744 \uae30\ub85d\ud558\uba70, 2030\ub144\uc5d0\ub294 61.7\uc5b5 \ub2ec\ub7ec \uaddc\ubaa8\ub85c \uc131\uc7a5\ud560 \uac83\uc73c\ub85c \uc804\ub9dd\ub429\ub2c8\ub2e4.<\/p>\n<p>\ubcf8 \ubcf4\uace0\uc11c\ub294 \uc2dc\uc7a5 \uac1c\uc694, \uac70\uc2dc \uacbd\uc81c \ub3d9\ud5a5\uc758 \uc601\ud5a5 \ub4f1 \uc2dc\uc7a5\uc5d0 \ub300\ud55c \uc2ec\uce35\uc801\uc778 \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ud2b9\ud788 Porter\uc758 5\uac00\uc9c0 \uacbd\uc7c1 \uc694\uc778 \ubd84\uc11d\uc744 \ud1b5\ud574 \uc2e0\uaddc \uc9c4\uc785\uc790\uc758 \uc704\ud611, \uad6c\ub9e4\uc790\uc758 \uad50\uc12d\ub825, \uacf5\uae09\uc5c5\uccb4\uc758 \uad50\uc12d\ub825, \ub300\uccb4 \uc81c\ud488\uc758 \uc704\ud611, \uacbd\uc7c1 \uac15\ub3c4 \ub4f1\uc744 \ud3c9\uac00\ud558\uc5ec \uc0b0\uc5c5\uc758 \uc804\ubc18\uc801\uc778 \ub9e4\ub825\ub3c4\ub97c \uc2ec\uce35\uc801\uc73c\ub85c \ubd84\uc11d\ud569\ub2c8\ub2e4. \uc8fc\uc694 \uc2dc\uc7a5 \ub3d9\uc778\uc73c\ub85c\ub294 \uc2e4\uc2dc\uac04 \uc131\uacfc \uad00\ub9ac \uc218\uc694\uc758 \uc9c0\uc18d\uc801\uc778 \uc99d\uac00\uc640 \uc704\ud5d8 \uad00\ub9ac \ubc0f \uaddc\uc81c \uc900\uc218\uc758 \uc911\uc694\uc131 \uc99d\ub300\uac00 \uaf3d\ud799\ub2c8\ub2e4. \ubc18\uba74, \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \ubb38\uc81c\ub294 \uc2dc\uc7a5 \uc131\uc7a5\uc744 \uc800\ud574\ud558\ub294 \uc8fc\uc694 \uc81c\uc57d \uc694\uc778\uc73c\ub85c \uc791\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc2dc\uc7a5\uc740 \ubc30\ud3ec \ubc29\uc2dd(\uc628\ud504\ub808\ubbf8\uc2a4, \ud074\ub77c\uc6b0\ub4dc), \uae30\uc5c5 \uaddc\ubaa8(\uc911\uc18c\uae30\uc5c5, \ub300\uae30\uc5c5), \uc720\ud615(\uc131\uacfc \ud3c9\uac00 \uc2dc\uc2a4\ud15c, 360\ub3c4 \ud53c\ub4dc\ubc31 \ub3c4\uad6c, \ubaa9\ud45c \uc124\uc815 \ubc0f \ucd94\uc801 \ud50c\ub7ab\ud3fc, \uc9c0\uc18d\uc801\uc778 \ud53c\ub4dc\ubc31 \uc2dc\uc2a4\ud15c, \uae30\ud0c0 \uc720\ud615), \uc0b0\uc5c5 \uc218\uc9c1(BFSI, \uc81c\uc870, \ud5ec\uc2a4\ucf00\uc5b4, \ud1b5\uc2e0, \uae30\ud0c0 \uc0b0\uc5c5 \uc218\uc9c1), \uadf8\ub9ac\uace0 \uc9c0\uc5ed(\ubd81\ubbf8, \uc720\ub7fd, \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74, \ub77c\ud2f4 \uc544\uba54\ub9ac\uce74)\ubcc4\ub85c \uc138\ubd84\ud654\ub418\uc5b4 \ubd84\uc11d\ub429\ub2c8\ub2e4. \uac01 \uc138\uadf8\uba3c\ud2b8\uc5d0 \ub300\ud55c \uc2dc\uc7a5 \uaddc\ubaa8\uc640 \uac00\uce58(USD) \uc608\uce21\uc774 \uc81c\uacf5\ub429\ub2c8\ub2e4.<\/p>\n<p>\uacbd\uc7c1 \ud658\uacbd \ubd84\uc11d\uc5d0\uc11c\ub294 Workday, Inc., Oracle, SAP SE, ADP, Inc., Microsoft \ub4f1 \uc8fc\uc694 \uc2dc\uc7a5 \ucc38\uc5ec\uc790\ub4e4\uc758 \ud504\ub85c\ud544\uc744 \uc0c1\uc138\ud788 \ub2e4\ub8f9\ub2c8\ub2e4. 2025\ub144 \uae30\uc900 \ubd81\ubbf8 \uc9c0\uc5ed\uc774 \uac00\uc7a5 \ud070 \uc2dc\uc7a5 \uc810\uc720\uc728\uc744 \ucc28\uc9c0\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub418\uba70, \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591 \uc9c0\uc5ed\uc740 \uc608\uce21 \uae30\uac04(2025-2030) \ub3d9\uc548 \uac00\uc7a5 \ub192\uc740 \uc5f0\ud3c9\uade0 \uc131\uc7a5\ub960\uc744 \ubcf4\uc77c \uac83\uc73c\ub85c \uc804\ub9dd\ub429\ub2c8\ub2e4.<\/p>\n<p>\uc774 \ubcf4\uace0\uc11c\ub294 EPM \uc2dc\uc7a5\uc758 \uacfc\uac70(2019-2024) \ubc0f \uc608\uce21(2025-2030) \uc2dc\uc7a5 \uaddc\ubaa8\ub97c \ub2e4\ub8e8\uba70, \uc8fc\uc694 \uc2dc\uc7a5 \ub9e4\uac1c\ubcc0\uc218, \uc131\uc7a5 \uc601\ud5a5 \uc694\uc778, \uc8fc\uc694 \uacf5\uae09\uc5c5\uccb4, COVID-19 \ubc0f \uae30\ud0c0 \uac70\uc2dc \uacbd\uc81c \uc694\uc778\uc758 \uc804\ubc18\uc801\uc778 \uc601\ud5a5 \ub4f1\uc744 \ucd94\uc801\ud569\ub2c8\ub2e4. \ub610\ud55c \ud22c\uc790 \ubd84\uc11d \ubc0f \uc2dc\uc7a5 \uae30\ud68c\uc640 \ubbf8\ub798 \ub3d9\ud5a5\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud558\uc5ec, \uae30\uc5c5\ub4e4\uc774 \uace0\uc131\uacfc \uc778\ub825 \uad6c\ucd95 \uc804\ub7b5\uc744 \uc218\ub9bd\ud558\uace0 \uc2dc\uc7a5 \ubcc0\ud654\uc5d0 \ud6a8\uacfc\uc801\uc73c\ub85c \ub300\uc751\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc815\ubcf4\ub97c 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